Rated 4 out of 5 by Ruly Conference issues
The room for the conference and the set-up was quite good, and excellent in some respects. I was surprised, however, by the lack of lounge chairs in the proximity of the meeting rooms and on the mezzanine. Often, meeting attendees need to meet briefly or make a phone call and there were few or no places that provided some comfort for such occasions. Additionally, the elevators seemd to take an inordinate amount of time and it was difficult to read the numbers in the elevator that should have been lit. On my floor (35), when I'd call for an elevator, there was no sound and if I wasn't looking at the up or down lights, I'd miss the elevator completely.
July 19, 2014
Rated 1 out of 5 by nyctoseattle Westin Seattle
This is the worst Westin I have stayed at in a very long time. Of particular note was that the room service menu is abysmal - half the items were hamburgers, everything else was very heavy fare (steak, half a chicken, etc). I expect to be able to order a quick sandwich or chicken breast without much trouble at a Westin in a major city. Also, when trying to order, it took several tries to get someone to pick up the Service Express number.
Recognition for SPG status was also poor. I usually get fantastic rooms when I stay with Starwood, I was very disappointed to be on the first floor above the conference space in a room directly outside the elevators.
The next time my travel takes me to Seattle I will stay at the Sheraton or the W instead.
July 21, 2014
Rated 4 out of 5 by Traveler2659 The Westin is in an ideal location
The hotel is walking distance to good restaurants, lots of stores and Pikes Place Market, and public transportation is within a block to all the top museums and attractions in Seattle. Our room was large and comfortable but didn't have much storage space if your stay is longer than 2 or 3 days. Very friendly and helpful staff from front desk to housekeeping.
July 22, 2014
Rated 4 out of 5 by Jimbo59 A little dirty in public areas
The rooms were clean, but I was in the lobby area twice and both times found the chairs to have crumbs, used napkins, etc. on them. This area needs more attention.
July 23, 2014
Rated 1 out of 5 by Tony58 Deluxe City View == 8th floor
I wanted to have a nice view so chose the more expensive room called Deluxe City View promising me living on a high floor. However, when I arrived I was given a room on the 8th floor (out of 40). When I asked about the City View, the receptionist (Jonathan) told me that all the higher floors were occupied. Well, what are bookings for then? I was charged the Deluxe City View rate anyways.
The room itself was comfortable, the beds were very soft and comfy. The location is quite close to local attractions, e.g. the Space Needle, the piers with the market and Seattle downtown.
July 17, 2014
Rated 2 out of 5 by Cleazy Lacks attention to detail
Upon arrival, I was given a room with two beds rather than the reserved king bed. The next morning the maid service was knocking on the door at 8am. The elevator takes forever regardless of the hour. The room next door had a dog that barked incessantly. A pretty bad experience all around.
July 21, 2014
Rated 5 out of 5 by Charlie27 The Westin is a first class service hotel
I experienced a well managed, very professional staff and team here at the Westin Seattle. Everyone was well prepared and very accommodating with every request or question I had during my stay.
The rooms were very clean, with a modern feel, very comfortable and impeccably kept.
The beds were also heavenly, allowing great quality sleep every night .
I will definitely return for my next stay in Seattle.
July 20, 2014
Rated 5 out of 5 by Michele53 Excellent Customer Service and Relaxing Atmosphere
Love the Westin. The heavenly beds are as described. Great view of the city from the 34th floor. Quiet rooms, no neighbor noise. I was next to the elevator and didn't hear any foot traffic. The staff is superb. They make the customer feel valued
July 21, 2014