Rated 4 out of 5 by RLM400 Nice Hotel
The Westin Seattle is nice facility, clean and comfortable. The elevators were a challenge. I waited over 20 minutes for an elevator to stop on the floor. You could hear them go by but none would stop and the button was pushed. Finally took an elevator up and rode it up and then down.
Great location easy to get to the waterfront, convention center and even Seattle Center.
November 18, 2014
Rated 2 out of 5 by Xin222 Inconsistent Concierge Staff
I contacted the concierge 2 days before my arrival and have tasked Louis(?), one of the Concierge Staff, to provide a sample 1-day walking itinerary and information for traveling to near by National Parks. She informed me that she will not be working on the day of my arrival and will left the information to her team members before my arrival.
To my disappointment, there is nothing related to my request upon arrival. After spending 15 minutes checking various locations, her team member called her and been told that she will email the information to Concierge desk later.
I had very high expectation of SPG brand and found it impossible to believe that their staff would ignore/negligent on my request. Her incompetence not only wasted my time but also lost my confidence that their staff will attain to my needs.
I would like to recognize Ted from Concierge. He was able to listen to my requirement and helped me with the situation while we were waiting for Louis(?)'s email which is still MIA.
November 17, 2014
Rated 4 out of 5 by AnnIM Good to Excellent Accommodations
Very nice room--comfortable, good use of space, and well maintained. Courteous staff, and meals at our meeting were tasty.
November 17, 2014
Rated 4 out of 5 by Yoboman52 Great location, comfortable rooms.
Hotel is really at a perfect location with shopping, dining,and attractions just minutes away. Monorail to space needle and tram to Union Lake is within a block from the hotel. Hotel lacks dining choices but with so many options nearby, why pay for expensive hotel meals anyway? If stay is for only a few days, do NOT rent a car as parking is a hassle any place in town and expensive. Like the airlines, these hotels have found a gold mine charging for daily parking.
November 11, 2014
Rated 2 out of 5 by Mark Hotel Needs Improvments
The rooms need upgrades consistent with other Westins - current floor and wall coverings, current colours, more accessible electrical outlets close to beds etc. Needs better restaurants, better lounge and more attentive staff.
November 12, 2014
Rated 5 out of 5 by sass36life excellent staff
we stay here all the time, and have never been disappointed! We travel from Coeur d Alene, Idaho at least twice a year and would not stay anywhere else!
November 11, 2014
Rated 5 out of 5 by mikerice1088 Great Time
Love the hotel. Great views from room. The elevated train was out the front door. Easy walking distance to a lot of attractions. Can't wait to go back.
November 10, 2014
Rated 5 out of 5 by HappySleepover An amazing experience
The staff at the Seattle Westin were very welcoming and helpful as I arrived with my 5 month and 2 year old daughters on my own. The gentleman who checked us in was very thougthful and considerate which made our stay relaxing for me and amazing for my girls. My oldest daughter did not want to leave the next day so I promised her that we would come back to the Westin in Seatlle soon with Daddy so he could share with us another amazing experience. Now that we are home she keeps talking about her sleepover at the Westin especially when she plays with her Westin rubber ducky in the bathtub. Thanks for the great memories and we can not wait to make many more.
April 5, 2013