Rated 1 out of 5 by Nik125 Doesn't live up to Westin standards
I love staying at Westin hotels, there is nothing like the Heavenly bed and showers. I was really disappointed with my stay in the Westin Seattle. From long lines at the SPG check in counter, to being sent to the wrong tower with all of my luggage, to not being put on a SPG floor even though I'm SPG Platinum, nothing went right. When I finally got to my room the bed was in bad shape, the mattress had seen better days, really soft and not what you expect of a Heavenly bed.
I wouldn't recommend this Westin, location is great but the service and rooms left a lot to be desired.
August 11, 2014
Rated 5 out of 5 by Cheryl100 I had a great stay at the Westin Seattle
Overall I had a great stay at the Westin Seattle. The room was very comfortable and the pillows were awesome. I was disapointed the there was not a coffee maker in the room as many of the Westin's have. I had a fabulous view of Seattle from my windows.
I am a Starwood member and when I checked in there was no exclusive Starwood check in desk. There was quite a line and only 2 people at the desk. The employee who checked me in however was wonderful. I did learn from my boss after my visit that she had left something at the desk that I should have recieved at check in and it was not given to me at that time or during my stay.
August 22, 2014
Rated 3 out of 5 by xxxxx1 bad review
This was the highest price I have ever paid for a westin. It was not what other westins are. I usually have a king but had 2 beds in this room, the beds are supposed to be queen but seemed to be full. The chairs were upholstered with a plastic type fabric, you could not relax on them without the cushion sliding out. There were never any robes in the room. Housekeeping forgot to leave shampoo and soap. I called to get some, my wife waited an hour for her shower and no one ever arrived. I had to call a second time. The overall experience was not good. I spend over $1000.00 for 2 days and except for the bed and shower could have gotten better at super i.
August 21, 2014
Rated 5 out of 5 by cocoiff This is the best hotel I have stayed in Seattle
The room is quite and clean. Gym is less crowded than other hotel. I will choose Westin again.
August 17, 2014
Rated 5 out of 5 by Royalkat Issues During Recent Stay
Food in Relish was great and the service except for at the counter was VERY slow on each visit. One small restaurant and limited menu for such a large hotel was disappointing.
I had issues with the coffee maker in my room. 3 attempts to resolve failed. The size of the coffee pod is too large for the size of the filter holder. This means the water can not pass thru the pod quickly enough and then it overflows. The first time I had coffee all over the cabinet drawer it sits in. After that I had to place it directly in the sink so the overflow drained in there and not all over the place. As I mentioned 2 people came to the room to try and solve and then no one ever responded after that. The problem was not really understood by anyone.
August 22, 2014
Rated 5 out of 5 by merrickegan Westin Seattle
Great hotel with great proximity to restaurants.
August 25, 2014
Rated 4 out of 5 by Kelsie Business Traveler
I recently came to the Westin Seattle for a conference and extended my stay a little bit. The room was great, unfortunately the housekeeping was a little bit off... it seemed as though they didn't seem to "care" all that much. To have the conference in the hotel was very convenient and the internet was fantastic for a business traveler. Being a business traveler, i felt very safe the entire time i was there as i was alone and that is important to me. I absolutely will stay again.
August 22, 2014
Rated 1 out of 5 by Carol49 Pre cruise stay
A great place to stay anytime.
August 24, 2014