Rated 5 out of 5 by JK2014 Ben Olin
Ben made our stay that much more magical than it ever could have been. Thank you for going the extra mile for us and we wish your hotel nothing but the best!
February 24, 2014
Rated 5 out of 5 by ChuckVDW Solid Hotel
The Westin Seattle is exactly what you would expect. Very nice amenities and great service. My only beef is that Internet access continues to be chargeable. Unacceptable in this era of always connected.
February 2, 2014
Rated 3 out of 5 by Seattle2012 Too Stuffy
The cutbacks in the name of being "green" were uncomfortable. One bottle of
water (there were 2 of us).
No room literature at all.
Cold and unfriendly phone
person. Rough toilet paper and tissue. Room was boring. Newspapers are no longer delivered to room.
September 6, 2012
Rated 5 out of 5 by Molly1003 Very comfortable accommodations!
Lovely hotel. Very comfortable and in an excellent location in downtown Seattle. The staff was always friendly and helpful, especially the Conceirge, Louise, who went above and beyond to assist with dinner reservations in just the right restaurant.
November 11, 2013
Rated 5 out of 5 by NeenaH A perfect vacation...
We were so happy with the Westin Seatttle, location was perfect, we were able to use public transportation from airport & to space needle, walk to pikes & shopping. Our view was amazing, service was great, hotel was beautiful.Would definitely stay again!
August 18, 2012
Rated 4 out of 5 by TheKfamily Great hotel, great location but park elsewhere
We had a nice stay at the Westin Seattle, a great hotel in a beautiful city. Perfect location, we were surprised at check-out with parking being $41/night. Seems high...we should have asked at check-in as their is alternatives nearby for half that price
August 25, 2012
Rated 3 out of 5 by dcc2 seattle
the bed was very comfortable and the bathroom was adequate and clean. unfortunately the room had a faint order of cigarette smoke which detracted from an otherwise nice stay. the exercise facilities were better than most hotels. overall very enjoyable!
May 22, 2013
Rated 4 out of 5 by Mick69 Westin Seattle Downtown
Great location. Front end staff very good. Clean and modern rooms in older building. Walk to shopping and Pike Market. Plenty of transit options. All around a great place to stay.
February 10, 2014
Rated 4 out of 5 by Fboomer60 Problems encountered on recent stay.
Disappointed in fitness facilities; pool area was unuseable with strong smell of cloriine and loud unsupervised children; concierege was more concerned with getting off work than answering a question about how to get to Pier 50 and the ferry schedule.
August 6, 2012
Rated 5 out of 5 by rcwil Staff goes the extra mile
Reservation staff ensured excellent rooms for our group with pre-contact. Check-in staff followed up with housekeeping to expedite check-in - even went up to room to clear access. Buffet very good - in particular the fresh fruit and steel-cut oatmeal.
August 4, 2012
Rated 4 out of 5 by julieb Towels had seen better days
From check-in to check-out staff were exceptional. My room met my high expectations for comfort at a Westin, and my room service meal was delicious! The towels, however, were just sad. With threads hanging off and worn spots they had seen better days.
October 23, 2012
Rated 5 out of 5 by JAlan1324 Hotel Staff = Very Professional
The staff at The Westin are without an exception very professional, friendly and capable people who made the stay near perfect. The room needs better air conditioning due to afternoon sun effect, but really it is a classy place. We loved our stay.
September 24, 2013
Rated 3 out of 5 by lisa72 This is a very average Westin
The good news is the rooms are comfortable and up to standard but the fitness center is horrible. It's old and the weight room is tiny. There were 3 of us in the weight room and it was 1 person too many. I've never seen such poor fitness facilities.
February 8, 2013
Rated 3 out of 5 by AaronVancouver Needs updating, cleanliness not up to Westin's Standard
This hotel is showing it's age. The cleanliness and general upkeep is not up to a typical Westin standard. Elevator's were all busy and thus took us 10 minutes on average to go from the 22nd floor to the lobby. Not impressed.
December 23, 2013
Rated 5 out of 5 by Calien Great location
The Westin Seattle is well situated to downtown sights, light rail and other public transportation options. The rooms are well appointed, comfortable (best temperature I've experienced w/o hassle) and the staff goes out of its way to be helpful.
October 25, 2012
Rated 3 out of 5 by unimpressed2013 Hotel needs to be updated but staff was great
The hotel housekeeping needs to check thoroughly before a guest walks into thre room. I stayed at the North Tower. We had two rooms. When I got to my room, there were no in-room slippers, or shower cap and the Do Not Disturb sign was torn. My parents' room had left over food from the previous guest still in the mini bar! The hairdryer in their room was faulty. No in-room slippers to be found, no breakfast menu and no Do Not Disturb sign either. When they got to their room, the flush in their bathroom was running non-stop. My dad fixed it himself. I noticed not all the Housekeeping staff are friendly. One of the male staff just shoved the bottled water into my hands and left without a word. Thankfully, he was the only unpleasant staff. There were amazing staff who made our stay in the Westin Seattle memorable - Judy at the concierge is a gem and Kyle at Front Desk. The lack of dining options in this hotel makes it less than stellar. Especially, when one is severely jet lagged and do not wish to venture too far. Otherwise, a wonderful location.
September 26, 2013
Rated 5 out of 5 by MSH8424 Great location, view and staff
Awesome view from the 33rd floor. Our room faced the Space Needle and Puget Sound. Convenient downtown location, near monorail to the Space Needle. Staff was very helpful and accomodating. Will definitely stay here next time I'm in Seattle!
July 9, 2012
Rated 5 out of 5 by Larry51 Excellent service and facilities
I was present for a conference. Hotel facilities were nice, the food was good, and service was very good. My room was clean and it was up to current standards. Further, the location was excellent for various activities in the downtown area.
July 23, 2012
Rated 3 out of 5 by mano This hotel is beautiful and used to have great service, we stayed here before and loved it.
First day was wasted for no hot water, called four times to report that there is no hot water. Nobody even called back to let you know, what was happening with water. very poor cleaning. check in time staff just not interested in talking.
September 4, 2013
Rated 3 out of 5 by April Hair in both beds and the bathroom
I pulled back the covers of the bed only to spy a hair. So I thought I would switch to the other bed since I had a double room. There was another hair and one on the bathroom floor. And boy are they proud of their overnight valet parking!!
March 11, 2013
Rated 2 out of 5 by David101 No Restaurant
A nice hotel, but the restaurant is under renovation, reportedly due to open March 1st. In the interim, be prepared to leave the hotel for food or else order room service. Not exactly what I would expect from a hotel in the Westin chain.
February 14, 2013
Rated 5 out of 5 by Dan448 This hotel is well located
Our "night on the town" in the city where both my wife and I grew up was a great change to our normal routine. It was also a pleasure to host another couple and show them how much fun it could be to get away without ever leaving town.
September 15, 2013
Rated 5 out of 5 by REW1 A great place to stay In Seattle
I traveled to Seattle for meetings and really enjoyed this hotel The staff was fantastic and very attentive. The rooms were clean and comfortable and the location was great. Definitely request a high floor to take advantage of the view.
February 22, 2013
Rated 5 out of 5 by santri1969 Love this awesome Seattle downtown property
I love this awesome Seattle downtown property, was my 2nd home for a while, many a times upgraded to the top floor penthhouse suite in the South tower - was great being Platinum, excellent location, staff was great, highly recommended.
June 16, 2013
Rated 4 out of 5 by Natoman Great Staff!
I was particularly impressed with all the staff, they were very accommodating and managed to meet or exceed my expectations. I requested a late check-out and was given a 3 P.M time which is about 2 hours more than I normally would get!
December 3, 2011
Rated 5 out of 5 by RandyS2013 Downtown Seattle
Great, friendly staff members who go out of their way to meet your needs. A very fun place to stay and they know how to handle very large business meetings. I was there on business, but plan to go back soon for a get-away.
November 18, 2013
Rated 5 out of 5 by ubtraveler1 Lovely Hotel!
The Westin Seattle was a lovely hotel. I will definitely return on my next business trip to Seattle. Had a beautiful room, an upgrade, and had a very nice fruit platter when I came back from my work event that evening. Wonderful!!!!
September 3, 2012
Rated 3 out of 5 by Ymee Exercise your Patience
Walked down 30 floors as all 3 elevators were not operating at 8:30am in the North Tower. Was told 20 mins to have it fixed. When exiting self parking lot no power for gate bar to open.
Not the best way to start off a new day:(
September 2, 2013
Rated 4 out of 5 by dannyw Noisy
I typically stay at the Westin Seattle because of it's convenient location, but every time I stay there I'm underwhelmed. This time, my issue was around the noise outside the building as well as the long lines by the front desk.
June 9, 2013
Rated 5 out of 5 by dcslb Quality service and experience
Our weekend trip to Seattle was a gift to my wife for her birthday and I was glad I chose the Westin Seattle as our place to stay in Seattle. Close to everything with a great staff it was the perfect spot for a weekend get-away.
January 21, 2013