Rated 2 out of 5 by Manju Expected More
The concierge was the best part of our stay; they were very helpful. Room service didn't clean well, carpet was dirty, and it smelled. Terrible front desk service.
August 30, 2012
Rated 2 out of 5 by Elle123 Hotel Needs Improvement
This hotel has a great location, but is not Westin quality. Rooms have sagging beds, peeling paint and stained carpets. Overall, I would not recommend this hotel.
July 1, 2013
Rated 4 out of 5 by Fred24 Restaurant - lack thereof!
We have stayed at this hotel for years and enjoy the location and convenience in the downtown area to stores, the market, waterfront, the arts, theatre and opera.
August 23, 2012
Rated 4 out of 5 by milkmanpsg No Hot Water
I could not shower as the water was only look warm When we would shower not one drop of cold water was used and it was still cold . Maintance would not fix it.
August 9, 2013
Rated 5 out of 5 by vid143 Fabulous hotel in the heart of Seattle
This hotel really hits it perfectly. Great location, easy access by walking to many spots. Staff is superb, room views are amazing. Best stay ever in Seattle!
July 28, 2013
Rated 5 out of 5 by Lupe77 This Hotel is GREAT
My stay was outstanding at the Westin Seattle!!! I had never had such a nice stay at a hotel as I did here. I highly recommend staying at the Westin Seattle.
October 17, 2012
Rated 3 out of 5 by Salman Double Beds rather than Queen
The room was ok overall but he beds were double rather than queen size. Also, one of the mattresses had a few collapsed springs and was due for replacement.
March 31, 2013
Rated 5 out of 5 by PJM123 Superior Service
We arrived early (9am) after leaving our cruise ship. Ferdinand at the reception desk was very accommodating and provided us a room for immediate check-in.
May 31, 2013
Rated 5 out of 5 by Paige16 Expectations exceeded
We stayed here for a holiday event and it couldn't have been better.
Every staff member we encountered was friendly and efficient starting with the valets.
December 15, 2012
Rated 5 out of 5 by TammySue Really enjoied our stay1
All things were good! The concierge desk was extremely helpful. Heavenly bed was wonderful. View was great!
A shuttle to the airport would have been nice.
September 19, 2012
Rated 4 out of 5 by Mossy Westin Seattle
The only problem that I had was that there were no drawers to put things in the room. The only drawers were three small ones under the safe in the closet.
May 28, 2013
Rated 5 out of 5 by eld1976 Bed sooo comfy!
I always love staying at Westin hotels. The heavenly beds are always just that! So clean. Staff always attentive and goes above and beyond for each guest.
November 28, 2012
Rated 5 out of 5 by JG3333 Beautiful view of Seattle
With 40+ floors, this location is prime for views of the city and Space Needle. I was in the north tower with a city view. Very comfortable room as well.
July 2, 2013
Rated 3 out of 5 by m34939 poor value
Valet parking 25% of cost of room - way too high!!
Elevators very slow, too few of them working, took forever to get to/from room.
Room itself very nice!
June 3, 2013
Rated 4 out of 5 by Ed50 room 3060
Very nice room, excellent location, great service. Only one thing did not work, my mattress was very bad. Had depressions on both sides, needs replacing.
May 27, 2013
Rated 4 out of 5 by mikesea Nice place
We had a nice time at this hotel. The room was great and the staff were, too. My wife did not like the lobbie restroom at all. It really needs some work.
March 30, 2013
Rated 5 out of 5 by Cynthia40202 Every need met
Staff was always ready to met every need and question posed to them. Conference meals were very good, and the vegetarian selections were wonderful.
September 27, 2013
Rated 3 out of 5 by monica75 Very Nice renovated rooms
Loved the heavenly bed...it was wonderful.
The room was also beautiful, all that was needed. The bathrooms were small but very nice, love the leaf soaps!
December 12, 2012
Rated 5 out of 5 by Calvin65 Excellent Chef
My husband had the best ribeye he has ever tasted and he is a wonderful cook himself. Kudos to the chef! The salmon and antipasto were fantastic as well.
August 10, 2012
Rated 4 out of 5 by Fubar This hotel has class
We spent the wk-end for a birthday present and came home relaxed. Even tho the hotel is large, we were treated as tho we were the only ones that counted.
October 17, 2012
Rated 4 out of 5 by Shypanda Everything works
It just works. The room is spacious and clean. I got a room facing the Space Needle. Great view. The location is perfect and the lobby is big and clean.
June 18, 2013
Rated 5 out of 5 by Momfromfaraway Another Wonderful Stay
This time I was in and out of Seattle very quickly. It was a great comfort to know that I would be staying in a familiar, comfortable top hotel.
September 25, 2013
Rated 5 out of 5 by Intlviking Perfect Stay
The staff was prompt and courteous, the room was perfect, the bed and bedding was super comfortable. It was the perfect stay on many levels.
September 23, 2013
Rated 3 out of 5 by Vicky43 Not great if not there for a conference
Our room was by the ice machine, in front of the elevators, above the terrace for the pool,and on the monorail tracks. Ridiculous for this price.
August 27, 2012
Rated 4 out of 5 by buckwheat7 customer focused
The staff and employees were friendly and courteous, providing extra value and service without having to coax or request the attention.
October 14, 2013
Rated 5 out of 5 by Mendelnation Seattle Westin
Absolutely fantastic service and location. Can't wait for my next visit!
January 6, 2014
Rated 5 out of 5 by jdwd staff was extremely kind & hospitable
Everyone was very helpful and pleasant.
They practically hold your hand. It is all done with a warm, welcoming smile. Seems like a fairy-tale.
May 29, 2013
Rated 4 out of 5 by TravelerfromThornhill Good Location
Close to mono rail, shopping areas, Pike Fish market. Transport from airport by Light Rail is $2.75 and about 5 minutes from Westlake station.
November 13, 2012
Rated 3 out of 5 by Abdul2012 Great Location downtown
Great location, however, i have requested a high floor and a sea view, my request being ignored although i have booked two months in advance!
August 7, 2012
Rated 2 out of 5 by Unsatisfied2013 Worst westin
Staff unfriendly, hotel room old, no bath towels in room when we came in late at night, uncomfortable pillows, wished I stayed somewhere else
January 22, 2013