Rated 2 out of 5 by Tim53scotland This hotel needs work
Insufficient amount of outlets in the room. Insufficient number of towels for occupants. No daily newspaper delivery.
January 17, 2014
Rated 5 out of 5 by eva30 Hotel Met My Expectations
I liked staying here, very competent and professioal staff. Would certainly recommended and will also stay here again.
September 3, 2013
Rated 2 out of 5 by CHRB Nickel and Diming
Wireless internet should be a free service
Cost of parking is horrendous
The price of the breakfast buffet is too high
December 20, 2012
Rated 3 out of 5 by Girls517 Great Location
The hotel staff were very pleasant and the hotel is in a great location. Parking is really expensive at $43 per night.
October 3, 2012
Rated 4 out of 5 by Helic007 Wifi is bad
The signal is so bad none of my device connected. Also I am disappoint I cannot use the lodgenet app to control the tv
January 14, 2013
Rated 5 out of 5 by Yahfree1 Thank you for the upgrade !
It was our 23rd wedding anniversary and Kyle and staff made if very special.
Thank you !
David and Kimberli N.
February 17, 2014
Rated 5 out of 5 by Rocarah Wonderful view
The Westin is situated in the heart of down town, surrounded by everything. Almost everything is in walking distance.
September 21, 2013
Rated 5 out of 5 by mmaaee Perfect
Any thing was better than my expectation.
Meanwhile, keep in mind that the restaurant is closed for some maintenance.
January 11, 2013
Rated 1 out of 5 by markpoff a terrible experience
Erroneous billing, noise level between rooms, size of workout rooms was small, pool was cold, hot tub was frothy
January 20, 2014
Rated 3 out of 5 by Michael58 More Is Less
This is a behemoth hotel and be prepared for:
--on going delays as it caters to events with ensuing delays (e.g. severely delayed elevators in the morning, especially if you are staying on higher floors.) It was evident that at 9:30 that besides due to a largely full facility, all the elevators weren't operating or we were competing with housekeeping
--delays in check in/check out depending on random luck as the hotel caters to crowds
--a minimalist, but "hip" restaurant (offering less allows them to simply things; fortunately you are adjacent to a multitude of off site restaurants)
--outsourced services, e.g. mailing/receipt of packages and prepared for inordinately long waits and to be fleeced by the understaffed Federal Express office they use. You will be charged, handsomely, for their receipt of packages; the hotel is likely to indicate your package hasn't been received (this has happened to me two years in a row) and you will then waste an immense amount of time (try 30 minutes upon check in/I was second in line) to learn that your package has indeed been received but the hotel's communication with the office is poor.
--housekeeping/seeking to turn rooms over quickly
--housekeeping carts left unattended in the hallways for long periods of time that you need to navigate around
--not particularly responsive or helpful bellmen
The rooms are well appointed, and comfortable. Room service was prompt. That wasn't enough to compensate for the cost. You can get the same at a smaller hotel, for less, and favor more responsive service.
July 27, 2014
Rated 5 out of 5 by COTN This hotel has great features
Location is excellent. Facility is 5 star. Service is second to none. Dining room has good menu and very good food.
October 3, 2012
Rated 5 out of 5 by BJ18 Customer service a priority
Friendly staff. Customer service in all areas was superb.
May 23, 2014
Rated 4 out of 5 by Chels10 Great location!
This hotel has a great location near a variety of attractions. My room was clean and had a great view of the city.
January 21, 2013
Rated 5 out of 5 by majalala just what I wanted
lovely room...staff is well trained...
lobby is delightful..
hotel close to the venues I attended
March 23, 2014
Rated 4 out of 5 by Chegra First class hotel
definitely will come back to this hotel
May 30, 2014
Rated 5 out of 5 by Ajyacht Wedding Weekend in Seattle
Stayed there for a family wedding. Great location, close to everything! Staff was great I hope to return again
September 9, 2013
Rated 3 out of 5 by roadwarrior1976 An Average Westin
The hotel is not new, very dated with average food. The bed was not heavenly, like at other Westin properties.
December 12, 2011
Rated 5 out of 5 by SydG16 Great views and location
Was on 28 floor and the view was awesome would imagine what it would have been on a top floor. Two thumbs up.
November 10, 2012
Rated 5 out of 5 by ChuckR Outstanding downtown location
attentive staff, greeted me by name; acknowledged my status; prompt attention to my requests; great location
November 20, 2011
Rated 5 out of 5 by DrBob Great location
Return guest to this hotel with great memories over the last 2 decades. Can not beat the location and staff.
December 11, 2012
Rated 5 out of 5 by Misia0912 My Stay
Great location and super friendly staff...Property well maintained and everyone makes you feel very welcome
September 3, 2013
Rated 4 out of 5 by Katrina13 Fabulous Customer Service
The hotel exceeded my expectations and the staff was always so friendly and top of things when addressed :)
August 12, 2013
Rated 2 out of 5 by Texasedge Cold Room
The temp in my room was 65 degrees with AC continuing to run no matter how high I adjusted the thermostat.
September 12, 2013
Rated 4 out of 5 by UAFA Great location
Nice hotel close to lots of downtown Seattle activities.Allow yourself time to use the elevators, though.
August 9, 2013
Rated 4 out of 5 by PCBDance Great Location and great service
I really enjoyed my stay at the Westin, Seattle. Really great staff and service and wonderful location!
February 11, 2013
Rated 4 out of 5 by KellKell Comfort and Cool Shower Head
Very comfortable! I also love the. Cool shower head! Staff was great! Relish, restaurant, was just ok.
June 24, 2013
Rated 5 out of 5 by laraM This hotel has a great location
It was easy to find, and with its twin round towers, it was easy to locate if you are new to Seattle.
August 27, 2012
Rated 5 out of 5 by Momfromfaraway Seattle Westin is a slice of heaven
I feel perfectly pampered after a 4 day stay. Staff was always present when needed without hovering.
February 19, 2013
Rated 5 out of 5 by Solavei Fantastic stay
We had a fantastic stay. From reservation assistance to check in to the room...all great! Thank you.
September 25, 2012
Rated 4 out of 5 by AB64 Convenient and practical
Functional business hotel well located near the Seattle shopping area
April 25, 2014