Rated 5 out of 5 by Evelina59 Excellent hotel but expect traffic noise
The staff was prompt and friendly. We were allowed to check in 3 hours early. The room and view were outstanding. We were on the 29th floor so we did not expect to hear sirens all night long. But the bed was comfy and we enjoyed our stay.
April 25, 2013
Rated 5 out of 5 by Linda51 Perfect location
We enjoyed everything about our stay. Our suite of two rooms was the prefect setting for travelling with mixed generations. Our view was spectacular. Our location was centered so we could walk while easy parking made for less worries.
August 6, 2013
Rated 5 out of 5 by ssoo406320 With Gratitude
From the time we arrived (early for our check-in) the valet staff (especially Johnny and Andrew who were on duty) made it as easy as possible for us to get settled. Andrew provided all sorts of helpful advice for what to see and do, and Johnny helped us back up to make self-parking possible since we were going to be in and out frequently. Also, we received a very thoughtful gift card for $20 food credit from the hotel staff to help us celebrate our anniversary - such a perfect way to start our day with breakfast at Relish the next morning. We really appreciated all the little touches and the help from your charming and knowledgeable concierge.
May 21, 2014
Rated 5 out of 5 by AKB123 First time in Seattle
I was amazed at the spaciousness of the hotel room, the comfort of the bed and linens, the delightful scents of the bathroom toiletries and impressed with the fitness equipment. All in all, I would definately stay here again!
May 22, 2012
Rated 3 out of 5 by Willie Not quite what I expected
Starting with some difficulties with my initial reservation and rooms for 3 consecutive nights, I needed accomodations for late night arrival. Too late to correct the problem until morning, I settled the second day in the correct room. More than minor annoyances when one pays the big bucks for this property: old furnishings and facility---there were awful stains in each room's couch and chairs, obvious marginally done makeshift repairs to the walls, lights that needed replacement bulbs, unclean toilet seat lids with muck that was not cleaned by housekeeping over my stay, charges for internet use, elevators that made noises at certain floor levels, etc. The price for valet parking is exorbitant (although the attendants were by far the most friendly and efficient of staff encountered) and one would do better to use nearby off site facilities. Other staff was great when contacted via phone guest services but in person at the desk, were far less friendly or helpful. The place needs to be physically and functionally upgraded to match the location and cost for stay.
December 11, 2011
Rated 5 out of 5 by BJ65 The Westin Seattle
The staff was very cordial, helpful, and
accommodating. Julia, the waitress in the Relish Bistro is outstanding. The beds are the most comfortable of any hotel I have ever been in.. I had an excellent experience.
November 7, 2013
Rated 5 out of 5 by bruceb Great Location
Easy walking distance to most sites we were interested in. Great mid-week holiday for us. Staff very accommodating for added perks. Staff directed us to great local restaurants (outside of hotel options).
September 23, 2012
Rated 4 out of 5 by Larry Westin Seattle
Was surprised that there was no concierege room for Platinum Members, no real restuarant for breakfest, was forced to eat in the lobby bar, no menu, two bowls of oatmeal, coffee and juice was approx $60.
December 31, 2012
Rated 5 out of 5 by SPGrocks88 Great, just great,, best SPG hotel in Seattle
This is WAY Better than W hotel if you are staying in Seattle. Although the category is one step lower than W, the quality is category 10!! Also the tallest hotel in Seattle Downtown among all hotels
March 25, 2013
Rated 5 out of 5 by Heysuss Great location
Many trips to Seattle for a weekend get away or a Pro game. Decided to stay in central downtown area to avoid driving. Best location for an easy walk to go shopping, site seeing, and restaurants.
December 16, 2013
Rated 2 out of 5 by brutus1 Disappointed
Another person with same first name and same first initial of last name was incorrectly checked into my room before I arrived under my credit card and billing address. After 30 minutes of waiting at checkin, I was assured that the problem was corrected and went to my room. I called down for evening room service and found out that the name on my room and the credit card assigned to my room was the other person's. After another 15 minutes on the phone with the front desk supervisor, I was assured the problem was corrected. My room rate included a full american breakfast. I substituted an omlet for the eggs, bacon and hash browns included in the full American breakfast. Without being adivsed, I was charged approximately $29 for the omlet and credited $7 for the american breakfast. On the room receit placed under the door that morning both my credit card and the other person's credit card number were still listed. The room I was placed in was not upgraded (Plantinum). Overall, the stay did not meet my expectaions and was the most disappointing I have had with Starwood in the past couple of years.
November 19, 2011
Rated 4 out of 5 by CTraveler Comfortable Choice in Downtown Seattle
Nice business oriented hotel in downtown seattle. Pool and workout room are good, with outdoor lounge area for when the weather is nice. Got an okay upgrade as a platinum, to a higher floor but not a higher room category. Room was comfortable with average bathroom. Other parts of the platinum recognition were not so good. Special check in line for platinums took forever because the desk clerk was flirting and trying to sell the two young guys ahead of me on signing up for SPG program. When they agreed she had them fill out all the details right there instead of moving them aside to check me in. Not impressive! Requested WSJ and was told that they had limited quantities, so it might not appear at my door the next morning. I thought that odd, since it seems platinum guests would be a priority. The next morning, no newspaper, so I called and it was delivered to my door within a few minutes. Also, only one bottle of complimentary water. Front desk manager told me two bottles of water were only in rooms on the starwood preferred guest floors. Guess I hadn't been placed on that floor - don't know why.
October 14, 2012
Rated 5 out of 5 by Dogbite1 One night under the lights
We had a fantastic stay. Everything was as we have come to expect. There was a computer foul up which locked us out of our room. Security arrived with new keys and the problem was solvef
March 12, 2013
Rated 5 out of 5 by Carmen88 Friendly staff
The staff was friendly and helpful from the moment we pulled up to the front entrance. The room was clean and provided a beautiful view of the city, including the space needle.
August 4, 2013
Rated 4 out of 5 by geo123 great for a long weekend
Close to all the sites. Excellent service , Comfortable bed, great view of the city, but expensive parking and separate charges for extras ie, robes and extra in room coffee
March 12, 2013
Rated 5 out of 5 by EastCoastVacationer Sleeping Well in Seattle
The hotel met out expectations. The room was clean and the staff courteous. Breakfast was excellent, especially the fresh fruit. The black bean burger was amazing.
July 20, 2013
Rated 5 out of 5 by BaltColt84 Spectacular View
The room had a great view of the city. Very comfortable, but the bathroom and the dor swing were very tight. Excellent maid service and overall staff.
October 26, 2013
Rated 5 out of 5 by sophelsev Perfect Family Getaway
Our family of 5 stayed there last year and to say the least we were disappointed - you all were generous enough to send us a voucher to use for this stay.
After this stay you all have BLOWN us away. The food was perfect our room was perfect the pool was great. I have to say the lady who took our room service order (Friday 25th and Saturday 26th) for dinner was perfection. (I wish I had her name) She was professional, courteous, and went above and beyond. We will be back again - it was amazing!!!! We traveled with our 3 little ones (3yr old and 2yr old twins). They slept great we slept great it was heaven on earth to get away.
Thank you Thank you Thank you!!!!
July 28, 2014
Rated 5 out of 5 by someguy339 Restful and relaxing
The Heavenly Bed was exquisite and the view from the room was breathtaking. Easily recommended to anyone wanting to stay in the area.
November 1, 2012
Rated 5 out of 5 We Enjoyed our stay!
We really enjoyed having a late valentine's night at the Westin! We were treated so kindly and slept in comfort.!!! We will be back!!
March 11, 2013
Rated 5 out of 5 by marquism1 Great views
The hotel has great views (esp. the North Tower). I will make it my "home" hotel when traveling to the Pacific Northwest again.
March 15, 2013
Rated 5 out of 5 by SFguest May 2013 visit
The hotel fully met our expectations. The room was clean and comfortable. Staff was friendly and helpful.
May 28, 2013
Rated 5 out of 5 by Jack1948 Great location
Enjoyed the stay; very convient , clean,accomodating.
My wife and I found it perfect to visit Seattle.
August 2, 2013
Rated 4 out of 5 by jjmh Every time I go to Seattle, I stay here.
I travel to Seattle for work about 5 or 6 times a year. I'm often there for a week or more, and I always stay at this hotel. The location is excellent. There is an abundance of good restaurants within walking distance. The lobby bar has a good beer selection, and the (new) hotel restaurant is pretty good. If you can manage to get on one of the higher floors, the hotel also has amazing views of the sound.
Pretty much the only downside to the hotel is the elevators. They're small, and there aren't that many of them, so if you're coming and going during peak hours, expect to wait and be a little cramped. Totally worth it for the views though.
September 21, 2013
Rated 5 out of 5 by metaverse Great place to stay in Seattle
The views were amazing, staff was great, and the hotel is very well maintained.
February 13, 2012
Rated 5 out of 5 by lawn6977 Amazing view!!!
First trip to Seattle. We had a great time. The room service and concierges, bartender were great.
August 14, 2013
Rated 5 out of 5 by Katerunner Awesome experience!
Great location. Excellent staff. Clean room. Added an absolute highlight to my Seattle stay!
August 20, 2013
Rated 5 out of 5 by Mino60 Fabulous hotel
Great location, incredible staff, and a lovely hotel. Everything you could want in a hotel.
September 26, 2012
Rated 5 out of 5 by Mladen Excellent place to stay in Seattle
Excellent place to stay. Clean, very well equipped, friendly staff.
May 27, 2013
Rated 5 out of 5 by Sylvia Excellent
Everything was good. The service was good; the facility was good; location excellent.
March 10, 2013