Rated 3 out of 5 by Nona56 Amazing views, disappointing pool & hot tub
View was amazing. Beds were comfortable and room was clean. Pool was filthy, and hot tub was under construction - both of which we were counting on and they did not let us know ahead of time. The staff apologized but was not accommodating, nor did any of them go that extra inch to serve. I asked the staff to call when the pool was clean and I never heard back. Overall the hotel is just dated. Spend the money Westin - with those great views you could be doing great!
December 26, 2014
Rated 5 out of 5 by Spgforall Every Year a Joy
We stay here every year on our way to Hawaii. The train from the airport ends a short walk from the hotel, and it is by far the best way to travel in the city. Just be careful of football schedule. if you do need a car there are rental car facilities across the street form the lobby. Don't waste time at the airport. Parking is expensive so don't rent a car unless you really need one. The rooms are always clean and well furnished. Have never had a problem with anything here. The charge for internet in room is silly, since most of us now have cell data plans. it would be a cheap perk to just supply some wyfi access on the floors. Yes, i it is free in the lobby, so why not just extend to the rest of the hotel. Offer it as a perk to your elite vacation owners who stay there please.
December 10, 2014
Rated 4 out of 5 by Gillian49 Lovely Heavenly Beds
We stay at the Westin Seattle because it is the race hotel for the Seattle Marathon. We also like it because it is close to most amenities like shopping and Pike Place Market and Le Panier which is an amazing bakery. The staff are great and anything that you need is brought to your room promptly. The downside of our stay was the Relish Restaurant for breakfast..if you can not cook 2 eggs sunny side up well and your breakfast is cold well that does it for us and we eat elsewhere. We did complain and the waitress said she would heat it up..microwave? We said no as by that time it was too late. Cold toast too...expensive too!
Love the views from our very comfortable room. We will be back next year.
December 3, 2014
Rated 4 out of 5 by jdc74 Recent stay
We had trouble with the pillows as they were not soft enough. Pweoplr next door were quite noisy coming and going from room at night
December 9, 2014
Rated 5 out of 5 by HappySleepover An amazing experience
The staff at the Seattle Westin were very welcoming and helpful as I arrived with my 5 month and 2 year old daughters on my own. The gentleman who checked us in was very thougthful and considerate which made our stay relaxing for me and amazing for my girls. My oldest daughter did not want to leave the next day so I promised her that we would come back to the Westin in Seatlle soon with Daddy so he could share with us another amazing experience. Now that we are home she keeps talking about her sleepover at the Westin especially when she plays with her Westin rubber ducky in the bathtub. Thanks for the great memories and we can not wait to make many more.
April 5, 2013
Rated 1 out of 5 by Nik125 Doesn't live up to Westin standards
I love staying at Westin hotels, there is nothing like the Heavenly bed and showers. I was really disappointed with my stay in the Westin Seattle. From long lines at the SPG check in counter, to being sent to the wrong tower with all of my luggage, to not being put on a SPG floor even though I'm SPG Platinum, nothing went right. When I finally got to my room the bed was in bad shape, the mattress had seen better days, really soft and not what you expect of a Heavenly bed.
I wouldn't recommend this Westin, location is great but the service and rooms left a lot to be desired.
August 11, 2014
Rated 2 out of 5 by RonEllen1 Underwhelm
Driving into the hotel we saw that the self-park was closed so we were forced to Valet parking. After traveling all day, we attempted to check in early. Room not available and were given room options significantly less than the room option we paid for. Our fault for trying to check in early. Did not feel comfortable leaving our bag so went back to get the checked in car. 10-15 minute wait. Checked back in after our show and dinner-very smooth. In our room -blood was found in the bed. Which was replaced 15 minutes later. Kind of killed the moment. Black mold was found in the shower, not only at the edges but through out the face of most of the tiles. Waiting for our car again took 20 minutes or so. Three different employees asked us if we were being helped, which was nice, but three different cars came and went as we waited.
November 26, 2013
Rated 5 out of 5 by 13cc Horrible Background Music
I could not believe the music that was playing in the back ground in the lobby, bar area, & restaurant. Not only was it so loud, but obnoxious. One evening while having dinner in the restaurant, it was so loud I had to ask the waiter to turn it down. Because it is constant voice music (sounded like rap), it is hard to talk with others or read. If music is selected, why not some sort of instrumentals? I am very disappointed that corporate approved such music.
November 29, 2014