Rated 5 out of 5 by Polasty Very pleasant
I found everything to be comfortable and convenient.
July 15, 2014
Rated 4 out of 5 by gidge89 Great Location
This hotel has a great downtown location. The streetcar and monorail are right outside your door. The Market is a 7 minute walk.
July 6, 2014
Rated 4 out of 5 by Rebe Review
The hotel was very clean. The view from room 750 was not good, and the room was very small. There was a lot of noise due to the tram.
July 4, 2014
Rated 4 out of 5 by Mac76 Overall a great stay
We had a very good 2 nights stay at this hotel. The only downside was that the bed was a bit too soft.
July 9, 2014
Rated 3 out of 5 by jmlittlesister Disappointed
We visit this hotel a couple of times a year. We are big Seahawk fans and come up from California for a game. And it is because we loved this hotel so much that we signed up for the Starwood Preferred Guest American Express card. We love the Heavenly Beds, the locality of the hotel, the warm greetings and the helpfulness of the staff. Little touches like apples in a bowl outside the elevator, robes in the room, great views. This visit was so different. We were asked when checking in if we wanted to be on a higher floor with a view. We were sent to the 23rd floor with a view of condos across the way. No apples. No robes. The towels were old and threadbare. I had to call and request The robes. We went down to the lobby bar which we love. They were understaffed and the help was not friendly at all. We were very disappointed. Please bring back your friendly staff, the apples, the robes in the room. We are Gold Starwood members and loyal. We should be treated as such.
January 7, 2014
Rated 3 out of 5 by MMS2013 Comfy Bed but poor house keeping
The bed was awesome and super comfy. I also have to say the large shower head was incredible. The view was not so good. We were facing a wall. The housekeeping was lacking. Wet towels were left behind and fresh towels were not provided on a consistent basis. Dirty glasses were also not removed and remained for several days.
August 20, 2013
Rated 3 out of 5 by firsttimewestinuser Hotel has good features but
Hotel has good features except for one thing. Hotel room does not provide noise reduction. I could feel the noises from rooms next to me and above me through out the night. I could hear the sounds of the door movement and window movement because of strong winds. It could be because of the height and placement of the floor.
December 6, 2012
Rated 4 out of 5 by buffja77 This hotel has great features with nice views of the city
Great hotel with fantastic views of the city, a great exercise room and pool/hot tub. My only complaint is that the bathroom was a little small compared to other Westin hotels I have stayed at and the daily parking charge was a little on the high side. Other than that this is a great hotel and our stay was very enjoyable.
January 19, 2012
Rated 5 out of 5 by chris3515 Great hotel and great city
This was the first time I have been to S, eattle. As it turns out this is a great city to visit and Westin made the visit even better. The hotel is in a great location, has a great staff, and is fabulous to stay in. The hotel is located next to mass transit, shopping, and all the attractions making car rental unnecessary.
October 25, 2012
Rated 5 out of 5 by Lissy Great location/ views and good nights sleep
We stay at many Westin Hotels and this was typical to other hotels in terms of room comfort and service. Beds very comfortable and views at higher floors great. loved that they put us on a Starwood Preferred floor- made us feel special. Gym has good equipment but somewhat small for hotel size- often crowded even at 6 AM.
February 17, 2013
Rated 3 out of 5 by SATx Average room
The room was ok. Nice bed. Comforter was too thick. The lighting controls in the room were inconvenient as all were controlled by switches on the lamps, no wall switches other than one tiny wall lamp at door. The light in the shower was hanging loose from the ceiling. The toilet paper holder was also loose from the wall.
March 24, 2013
Rated 4 out of 5 by Udon Short of registration staff
As the hotel was very busy the registration
desk was not properly staffed.
July 11, 2014
Rated 5 out of 5 by Searay24 Great Stay
Everything about our stay was super. From check in to parking to overall great help from the staff. Location is great, your able to walk to anything you need in down town Seattle. We have been staying at another hotel down town the last few years for our anniversary and will be coming back to the Westin from now on.
February 4, 2014
Rated 3 out of 5 by Mary28 The hotel is miserable in the wind
The room was extremely noisy because it was windy. We were on the 24th floor and could not sleep at all because of the creaking and noises. We wanted to go to the restaurant but it was closed until the following day- it would have been nice to have known that when we booked. Parking fee was outrageous for a hotel guest.
March 3, 2013
Rated 3 out of 5 by cate111 Nice hotel
well located, friendly staff.
July 15, 2014
Rated 2 out of 5 by lanemom Needs improvement
The location was excellent, however, the fact that an Airport Shuttle was not provided was appalling. Also, for the price we paid for the room, the cable service on the TV was terrible. This hotel was charging $5.00 for movies 5+ years old! The view was great, but I would not stay here again, or recommend it to others.
July 23, 2012
Rated 5 out of 5 by MeMe0525 Room Comfort
We were pleased with the cleanliness and comfort of the bed. Thank you for meeting our needs.
July 8, 2014
Rated 5 out of 5 by klkggm Best for Pets!
Pets 80lbs and under are allowed to stay at NO charge! This is why we keep coming back to the Westin! The floor design inside the circular towers is really pretty awesome too!
June 24, 2014
Rated 2 out of 5 by mknight could not even find my SPG membership
When we arrived, the front desk could not find our membership with our membership number. It took them a while but he said he found it and all was good. But I still have not received credit for this room on my membership.
We booked a room that we were told had a jetted tub and a nice view. We a higher amount for the jetted tub and view. But when we arrived at our room, it had a very small normal tub. We called the front desk and they said none of their rooms have jetted tubs. So we asked them to reduce our room fee since we paid more for a jetted tub. They couldn't do this but they said they would credit our SPG membership points in exchange for the inconvenience. We never received this either. I am guessing the front desk clerk really never did find out membership and was just trying to get rid of us.
Nice hotel with very nice views. But was disappointed in their service to members. And we did not receive the experience we were hoping for to celebrate our anniversary.
January 12, 2014
Rated 5 out of 5 by CdeL Great Location! Great Views!
We loved staying here. It was so easy to do everything Seattle has to offer and we had spectacular views from our room. We were so close to the Light Link Rail, the Monorail and the metro system. The only drawback was that the indoor pool/jacuzzi room was not well ventilated and the room was positively eye stinging!
March 8, 2013
Rated 4 out of 5 by JoLT It was all good
My stay at the Westin Seattle was all good. The staff, the room, the food...pretty much everything made my stay comfortable and easy. I travel a lot for business, and I look for a consistent good experience; I got it.
The only aspect of the hotel that was just ok was the gym...a little too basic for my taste.
February 19, 2014
Rated 4 out of 5 by Debbie1954 overall experience
The hotel rooms were very nice. Beds were great and the view from our room was stunning. Upon arrival we had great service and the conceirge was also very helpful. However, when leaving the service dwindled. Both check out and retrieval of our automobile seemed to be more than the staff, that day, wanted to handle.
August 5, 2013
Rated 5 out of 5 by Goldmark27 Room wonderful but especially liked...
The bathroom mirror! Lighted, yes, but the magnified extended mirror attached to the wall is something I've been hoping for at hotels all my adult life. Thank you! And the soundproofing is awesome. Had to leave a bath light on tho after drawing the drapes. The room was definitely designed for uninterrupted slumber!
February 16, 2013
Rated 3 out of 5 by Johnnyboy78 Long elevator lines and too tough to get to pool
Elevator wait times seemed very excessive, especially in the north tower. It took us nearly 40 minutes to get from the south tower to the pool on both occasions we went to it. We gave up on the elevators and went up the stairs only to get to the floor with the pool and find the stairs door locked, give me a break!
January 3, 2013
Rated 4 out of 5 by 6314 Westin Seattle
Very nice stay, helpful and friendly staff, comfortable room.
We would have liked more towels in the room - that is the only negative observation. Very convenient location for sightseeing, concert hall, restaurants, shopping
June 8, 2014
Rated 3 out of 5 by Nancyzaz14 Sub par for SPG 4
Location fabulous but hotel is dated. NO WATER PRESSURE when I showered at 7:00 am. Noises all night. Letter in room says it is the design of the hotel to absorb winds. Sounded more like air in the old pipes - knocking noise. The wind sound was probably the creaking in the walls. Sounded like we were on a ship.
December 7, 2013
Rated 5 out of 5 by mhapac Staff Make the Difference
The Westin Support Staff - hostess, housekeeping, and Concierge Desk staff made my stay what it was. They all provided excellent service, and above all else, were very personable. "Rachel", a hostess, gave me great advice re: local attractions and places to visit, which was above and beyond her responsibilities.
November 14, 2012
Rated 5 out of 5 by Doctor1943 People
When we arrived at the hotel I knew we were going to have a great time. Richard at the consierge desk made it all happen. His recommendations kept us busy for the five days there and the stay at the hotel and your city will be remembered for years to come. Thanks from the Fisher and Nial Families..............
July 28, 2012
Rated 4 out of 5 by md925 Great Staff, Somewhat Dated Hotel
The staff was very friendly and welcoming -- from the helpful people at the curb, to the reception associate who was very accomodating, and the cleaning lady. Our room was clean and spacious; however, the hotel seems a bit dated. While the carpets in the public areas appeared clean, they looked worn in areas.
August 10, 2012
Rated 3 out of 5 by kunger Almost there
While the rooms are nice and the view is fantastic, the service - although friendly - is missing. The same requests had to be repeated, room keys were constantly de-magnatizing (requiring treks to the FD only to wait in line for 15 minutes) and the kitchen hours were too short and far too strictly adhered to.
August 16, 2012