Rated 5 out of 5 the stay was pleasant in all respects
The room, staff, food, views, pool and beach - everything was wonderful. Very interesting panoramic elevators. The staff are friendly and helpful. The beach is clean with fine white sand. Great sea. Convenient location.
Rated 5 out of 5 by loje Best resort in Guam
Great location! Easy to reach to both the beach and the downtown.
Staffs are very friendly and helpful.
Room has a bigger size than my expectation.
Just Perfect place for enjoying Guam.
Rated 5 out of 5 by grace Information
Our stay was wonderful with a clean room, fasntastic food and great service for the most part. I was quite disappointed, since we were traveling with two young children, to not have been told about the coin laundry on the 6th floor. I had previously called to request information about coin laundry services in the Tamuning area, but the person at the front desk was not very helpful. The person who was was Lena in the front with her help with taxi information and a warm welcome! We also applaud Rogelio, one of the servers at the buffet in the Taste. He made our 9 days in Guam personal and was always on top of helping us with great service and a smile. We had to call housekeeping since our hairdryer broke and a few other times since we requested new sheets and a blanket. One of our little ones had an accident on the bed; however, we found the blanket had not been changed but just the sheets were although we had made a specific request. Despite these hiccups, we thoroughly enjoyed our stay at the Westin and would recommend this beautiful hotel to our friends. Thank you.
Rated 5 out of 5 by Sunflour316 Best Hotel on the Island of Guam
When shopping for hotels for our trip to Guam, it was a lengthy process. I decided to spend the extra money and go with the Westin, since I had a great experience with the Westin in Scottsdale, AZ. I made the right decision. Hopefully you will also.
The Staff was pleasant and accomadating to any of our needs. The room was always clean, sometimes it seemed like it was more than once a day, but that's ok.
The beach! Wow, this is the best beach area of any of the other hotels we visited friends and family at. When they came to the Westin, they were amazed how clean and clear the beach area was. There was less coral so it was easier on the feet when swimming.
Prego is an excellent resturant. When I ordered the spagetti with the meat sauce, this is how spagetti is supposed to taste. The richness in flavor, the aroma of the sauce, and the taste will leave a lasting memory.
I would like to see Wi-Fi through out the hotel, but I know they said they were working on it.
Overall, we were both very impressed with the hotel and it's staff. When talking to friends and family on the island, they were impressed that we were staying at the Westin. The locals even mentioned we were staying at the best place on the island. This is a good sign.
Rated 5 out of 5 by starwooder ビーチも買い物も。
Rated 5 out of 5 by heracho87 見事に維持しています
Rated 4 out of 5 by airron Good location, nice staff
i stayed in the club floor, staff were excellent in the 21st floor! but sadly i can't early check-in and had to wait from 6am to 2pm for my room. this is extremely tired to wait at the club lounge during my overnight flight can't slept very well.
anyway everything was good!
nice beach with good cabana.
good location, only 10mins walk to DFS.
Rated 4 out of 5 by Nevsky Highly Recommended
Great Platinum recognition. Always given a suite. Picked me up and dropped me off at the airport on time. Friendly check-in. Lounge food could be improved. Also, disappointed that pastries were not served from 8 pm - 10 p.m. as expected. Friendly staff. Lovely room. Unfortunately no wi-fi in room. Look forward to going back.