Rated 2.5 out of 5 by 13
Rated 4 out of 5 by Ben2012 As close to the castle as it gets
It was my first time staying at this property, and the views of the castle from my room were phenomenal (especially at night). The location of the hotel is good for sightseeing, but a little inconvenient for transportation (however, there is a shuttle bus to the train station).
I had a little trouble during the check-in process, but the staff quickly resolved the issues (especially thanks to Mr. Wakatsuji, front desk manager).
The hotel feels a little dated and in need of a renovation, but other than that everything else is great. Well done!
November 30, 2012
Rated 3 out of 5 by MaximD The hotel does not match the quality.
Cramped room. No wardrobe! No free wi-fi in theroom, nor in the lobby (although in my voucher is written: free wi-fi). There is only free wired internet (but I had a smart phone), and PC's for fee in the business center (fee for 10 minutes, but I do not remember how much). Far from the center (but I known it). Pros: friendly and welcoming staff, a check for visit the fitness center. There is a shuttle bus to Nagoya Station, goes every hour.
March 23, 2013
Rated 4 out of 5 by RayMM1 Nice hotel to in Nagoya
We were upgraded to Twin room with a very nice Nagoya Castle view because of the Gold SPG status. Very impressive as a start! At check-in, the front desk immediately asked us whether we want a 4pm check-out, which is also very surprised!
The room is quite big which we were quite surprised, and bathroom is very Japanese old style which is fine, but not the standard of Westin. The view of Nagoya Castle from the room is breath taking, especially at night with the light-up!
Hotel self-parking is FREE! Such a good deal!
I have to say the gym is quite old and not only accessed by hotel guests. There are also local people there who looked at us as “Alien” when we got in.
April 10, 2012
Rated 3 out of 5 by storms Standard single room
Quality of the room is average business hotel. Ordered room service, felt little bit of smell when took the water served with the food. I was entitled to apply gold SPG membership as a benefit of AMEX membership and applied online. Seemed like still in process and I did not see any benefits with this stay.
September 5, 2013
Rated 4 out of 5 by Ken23 Nice Castle view
Hotel is a bit off downtown but is facing the famous Nagoya Castle. There is shuttle bus runs from hotel to downtown main train station but not very frequent, you can always take a cab ride for around 1200 yen. Had a pleasant walk to the castle and the whole area nearby is peaceful and quiet!
February 28, 2013