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1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 4.2 out of 5 by 247 reviewers.
Rated 5 out of 5 by Great stay the staff are friendly and helpful. the room is spacious and nice decor. June 25, 2015
Rated 4 out of 5 by This hotel with great responsive staff This was my first stay at Westin Tokyo and had great staying experience. Only thing, i would strongly recommend the hotel to add more vegetarian and Indian cuisine to the breakfast and meal menu to enjoy the food in hotel. June 1, 2015
Rated 3 out of 5 by Disappointing SPG Platinum members not upgraded. The club lounge has a very limited selection of food and drinks. Remote location, 30-40 minutes by cab or metro to the city center. Over weekend hotel is crowded by locals (shopping area close to the hotel). Not easy to find a free table at the bar or restaurant at the lobby level. All in all, not recommended. May 10, 2015
Rated 5 out of 5 by Superb! Overall, it was a great stay of 5 nights at Westin Tokyo. Westin Tokyo always made me felt like I'm in my second home when in Tokyo. Location very quiet, nice, staff were always friendly, very responsive and always had can do attitude to ensure our comfort. The food, the pastries, the bar all perfect, the staff were always very friendly and accommodating. This hotel is by far my first choice as a place to stay in Tokyo, compared to other SPG peers hotels in Tokyo and other hotels groups. Thank you Westin Tokyo! Will be back very soon! April 23, 2015
Rated 5 out of 5 by Great stay for 1st visit I had the opportunity to stay in 3 spg hotels during my recent trip to Japan. This property, the Sheraton Miyako also in Tokyo, and the Westin Osaka. This was my favorite of the three. The hotel is a 5-10 minute walk from Ebisu station on the Yamanote line, connecting you with all of Tokyo. The walk is also done using a moving sidewalk for about half of it, so if you take the train in from the airport, you won't need to lug your bags the whole distance. Being so close to the station also means it is convenient to grab food from there or the local area as opposed to the pricier options in the hotel, if you are so inclined. The local area is quiet and has a Starbucks, a little pizza/italian place, and the 3 Michelin Star Joel Robuchon restaurant immediately outside. I used the Starwood Lounge daily for breakfast and one evening for drinks. The lounge is one of the larger I've seen and attentively serviced. I felt well taken care of whenever I entered and dined. I did dine in the lobby restaurant the first evening, choosing the buffet option for dinner. The food was good as was the service, but beware the $70 price tag per person for dinner. At $160 for dinner for two with a glass of wine, I could have eaten ramen for a month. It is Tokyo though and the food was delicious and high quality, not to mention convenient. Overall we had a great stay and it is my number 1 choice when visiting Tokyo again. April 15, 2015
Rated 5 out of 5 by Great spot Easy location to move Great spot to communicate Good centre spot to visit around April 7, 2015
Rated 3 out of 5 by Underwhelming Stayed for a week, traveling for business Even though Location in Ebisu is further out from the bustling Ginza, Roppongi, etc this was not an issue as Tokyo is so easy to get around. Hotel is decorated in an opulent, slightly old-world style (I prefer more modern) but very well maintained. No issues there. Service was problematic. I was rudely dealt with at check in,apparently because I arrived early and didn't line up in the right queue. Even though I'm Platinum SPG member, I was neither acknowledged as such, nor offered any upgrade or even an explanation why it's not being offered. breakfast was ok, choice adequate but far from excellent. Not once during 7 days have I seen anything new on offer. The Chef (Daniel ) was very professional and to his credit was always eager to assist. The bar upstairs was completely filled with smoke, very unpleasant indeed. Surely in our day and age it would make sense to have a non smoking area??!! Check out experience again sub-par. Waited 20 min or so for bell service to pick up luggage. Eventually gave up and took the bags downstairs myself. This Westin has a lot of room for improvement. March 21, 2015
Rated 4 out of 5 by Great hotel in Tokyo Overview: Another top notch Westin hotel. Great rooms, well maintained, friendly staff, fully acknowledging Platinum status, good location. The only downside is a small and underequipped gym, which, unfortunately, is a major issue for me. Aside from that, top recommendation. Check-in/out & concierge: Check-in was very fast and professional. My SPG Platinum status was acknowledged and I got upgraded to higher floor room and offered complimentary breakfast. Check-out was speedy and efficient. Room: Room was fairly large, featuring the king bed, well maintained and equipped. Iron was brand new, so was the board, Internet was super-fast, bathroom clean and without any glitches. Breakfast: I checked out to early to get a breakfast but they did prepare a breakfast package, though it was a bit disappointing (sandwich, water and chips). Customer Service: Outstanding. Staff is friendly and responsive. I ordered a room service and delivery was speedy, accurate and food was very good. Gym The only real disappointment. Too small, underequipped, would benefit from a total refresh. March 5, 2015
  • 2015-07-06T14:11:34.200-05:00
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