Rated 4 out of 5 by someguy good
this hotel have to provide free wifi.
even motel has free wifi.
any other things are very good.
especially ocean view.
December 10, 2013
Rated 2 out of 5 by Jackie Double check your room rate!
The hotel is lovely and the ocean view room was very nice. The only problem I had with the hotel is the fact that when I checked in they did not go over my room rate with me and when I checked out I found out that they charged me more than $200 dollars over the amount that my reservation showed. when I showed the rep. my email copy of the room rate and totals she got confused and started making phone calls. 10 minutes later she still couldn't get a manager to come approve it and we had a train to catch. I did not sign the credit slip and she made a copy of my email reservation and took my phone number down. She told me that they would call me after the manager had a chance to look the reservation over. Needless to say they never called and when I got home from my vacation and looked up my credit card charge, I saw that they had charged me the extra money. I was sent a email from them stating that they charged me for and extra person and the rest was for taxes and service fees. On my reservation it stated that there were 3 persons and the room was a triple with 3 single beds. It also stated that the taxes and fees were included. So beware if you stay there. the location can't be beat, but the hotel is very expensive for everything including food. I can't recommend this hotel because they should have contacted me before they charged my credit card when I had not signed the receipt due to the rate change.
October 26, 2011
Rated 1 out of 5 by Edmond The worst Hotel in my life
1. Location - Perfect. It's really nice that it's in the Dongbeak island and if you choose ocean view, you can see the whole Haewondae beach.
2. Room - Cleaniness was perfect but you can smell other rooms smoke even though they have no smoking-room and you can hear the noise and quite big vibrate of upstairs. If you are keen, you MUST stay other hotel or top of the Westin Busan.
3. Service - Terrible. My expectation of Westin Busan was Category 4 but I felt 1 or 2.
I couldn't explain every situation because my English skill was not enough for. I really felt insulted. They ruined my last days of 2012, I never go there.
January 1, 2013
Rated 5 out of 5 by Lew024 Hotel was wonderful
Our stay at the hotel met or surpassed our expectations. The room and the view of the beach was magnificent. The staff was very helpful. The dining options were very good; the food was prepared well. Although on the beach, it was a short walk to public transportation. The only thing lacking was the spa/beauty parlor - my wife wanted a facial but could not get one in the hotel. As we did not see all that we wanted to see in Busan, we will be returning and will definitely return to this hotel.
May 26, 2013
Rated 5 out of 5 by Jack Great hotel, fantastic location
Location: Best choice in Busan! In Chinese geomantic theory, this hotel faces the ocean and has a hill back, it will gather the wealth and health for the guests. That's why APEC chose here in 2005. Booking an ocean view room is a must! And in the morning, just walk around the small hill, it's very beautiful!!
Service: As a SPG Platinum member, it is recognized as always, I've booked 3 rooms for my colleagues and me, all of us received warmly treat and complimentary room upgrade. The breakfast in executive lounge was quite good as well.
February 14, 2013
Rated 3 out of 5 by Benson77 Pleasant stay
The hotel is what you would expect from Westin. Professional, friendly and well located. The beach and park are great for walks and jogging - basically at the hotel's door step.
My only gripes are the internet service and breakfast times. A hotel of this brand should offer better wifi services. And breakfast should be served a little longer on weekends - as is common practice at other hotels.
Otherwise happy with the room size and bathroom. Pity not all rooms have heavenly beds.
November 9, 2011
Rated 4 out of 5 by Toma Hotel have nice ocean view
I am loyalty to Westin Busan. I love to stay there anytime. This Hotel greet us in manner of SPG member as recoginized. As platmember, Hotel provide room upgrade and treat me with very good maner. one thing that I encountered last visit was bad small came out of water bent in toilet area. it smell bad - room# 935. This was what make me unhappy during stay,
November 29, 2011
Rated 4 out of 5 by mmkmiles 眺めがすばらしい
February 1, 2012