Rated 5 out of 5 by dobygot One of the Best SPG Stays
The BEST location for us (myeongdong shopping and subway access). It's such a great thing to have a place to drop stuff off a few steps away, or being able to shop until they kick you out, and then few steps away you're back in your super comfy room.
The room was SUPER comfortable, just large enough and king bed was soft but firm, perfect for us. Four nights of GREAT sleep.
The staff was super helpful, professional and courteous. The BEST staff I've encountered so far from all my SPG stays.
The Hotel Lobby is classy, and modern, top tier in Asia. The breakfast buffet is good, they do eggs benedict on request!
This was my favorite SPG hotel and stay yet! Make sure you try the affordable and convenient KAL limo bus from the airport and to the hotel. You can also buy a return ticket after you check-out. Super convenient.
The staff at the front door helped call back the limo bus as we missed it by seconds, and the super kind driver actually swung back around to pick us up. All so that we could save 10-15 minutes! Again AWESOME STAFF!
May 20, 2016
Rated 5 out of 5 by Jennee Best Hotel In Seoul
I LOVE this hotel! It is in a perfect location in central Seoul with lots of shopping and sights nearby. The service is always excellent. The beds and pillows are so comfortable. They pay a lot of attention to tiny details.. The coffee maker is a nespresso, robes are soft and cosy. Bathroom is big and lots of great little soaps and shampoos. There is turn down service with little notes on how to get a good sleep. They have an amazing gym and a nice pool and sauna. I only stay here when visiting Seoul. The only thing I don't like is that it isn't pet friendly (like so many Westin's around the world) I can't bring my puppy with me :(
May 6, 2016
Rated 1 out of 5 by heather2016 hmmm...
This is the one of very few Starwood properties that does not recognize Platinum Preferred Status for spouse when traveling without the member even when booked under the member's account. That is understandable as it is apparently the rule even if disappointing as we travel A LOT, always use SPG and have always been accommodated and treated as Platinum guest even when traveling alone. What is not acceptable is the lie when asked specifically if I could have access to the lounge and was told that they do not have a lounge. Oh... ok. Big lie. This was unnecessary and bit insulting - just say that I'm not able to use it. When I called about this, I was finally told that I wasn't allowed to use as my spouse was not with me. More insult. They called after a day to say they would like to send up some wine and cheese for the inconvenience. That's at least nice, I guess, until the said consolation snack arrives - 1/2 bottle of average wine with one wedge of Laughing cow cheese, one Babybel cheese, a whole apple and clementines (nothing to cut it with, btw) Wow, more insult on top of insult. I didn't even know that places like this even had this type of food. Do they not have real cheese or a nice fruit plate? I would've have preferred that they just did not bring this ridiculous fare as I was already ok with their decision. It only made me feel even less important. I've stayed in other SPG properties in Seoul and they were so great, I was expecting much of the same or better. Unfortunately, I'm here for 8 more days as I've made plans from this location for the duration. Guests staying 10 days should be treated with more courtesy than what I'm currently experiencing. The facilities are really very nice and the location is great. I wish the experience was more at the level of SPG 5 star properties.
April 29, 2016
Rated 5 out of 5 by Chomp Amazing facilities and the concierge team members
Really enjoy the facilities and the concierge team members were extremely helpful.
March 28, 2016
Rated 4 out of 5 by Evonnapp Convenient location
It's my second time living here, great location to get to the Metro, Lotte Department Store and Myeong-dong. Very professional and helpful staff. Also, there is the shuttle(6701) to Incheon Airport, costs 16000KW per person. That's pretty good.
March 14, 2016
Rated 5 out of 5 by Kevin328 Kevin328
Great hotel, good location with very well trained staffs. This is perhaps the best Westin which I've ever stayed.
February 24, 2016
Rated 5 out of 5 by NanaDipsy Very nice hotel
This hotel is very comfortable.
The staffs are very kind.
I hope to visit this hotel again.
February 6, 2016
Rated 5 out of 5 by drkinder The best Westin Hotel In Asia
We came back for our first winter vacation in Korea.
The decision to stay here was due to the proximity of the hotel location around famous Seoul landmarks like Myong Dong, Geong Bok Palace, Chonggai stream and Hanok Village to name a few.
And the variety of food on offer at the club lounge is by far the best we had among all Starwood hotels.
The drinks are abundance and the food for breakfast snack and cocktail are marvelous.
We also encounter many pleasant hotel staff that make this hotel even more remarkable.
We will be back to this hotel again in December for our ski holiday in 2016.
January 26, 2016