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1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 4.3 out of 5 by 260 reviewers.
Rated 1 out of 5 by hmmm... This is the one of very few Starwood properties that does not recognize Platinum Preferred Status for spouse when traveling without the member even when booked under the member's account. That is understandable as it is apparently the rule even if disappointing as we travel A LOT, always use SPG and have always been accommodated and treated as Platinum guest even when traveling alone. What is not acceptable is the lie when asked specifically if I could have access to the lounge and was told that they do not have a lounge. Oh... ok. Big lie. This was unnecessary and bit insulting - just say that I'm not able to use it. When I called about this, I was finally told that I wasn't allowed to use as my spouse was not with me. More insult. They called after a day to say they would like to send up some wine and cheese for the inconvenience. That's at least nice, I guess, until the said consolation snack arrives - 1/2 bottle of average wine with one wedge of Laughing cow cheese, one Babybel cheese, a whole apple and clementines (nothing to cut it with, btw) Wow, more insult on top of insult. I didn't even know that places like this even had this type of food. Do they not have real cheese or a nice fruit plate? I would've have preferred that they just did not bring this ridiculous fare as I was already ok with their decision. It only made me feel even less important. I've stayed in other SPG properties in Seoul and they were so great, I was expecting much of the same or better. Unfortunately, I'm here for 8 more days as I've made plans from this location for the duration. Guests staying 10 days should be treated with more courtesy than what I'm currently experiencing. The facilities are really very nice and the location is great. I wish the experience was more at the level of SPG 5 star properties. April 29, 2016
Rated 5 out of 5 by Amazing facilities and the concierge team members Really enjoy the facilities and the concierge team members were extremely helpful. March 28, 2016
Rated 4 out of 5 by Convenient location It's my second time living here, great location to get to the Metro, Lotte Department Store and Myeong-dong. Very professional and helpful staff. Also, there is the shuttle(6701) to Incheon Airport, costs 16000KW per person. That's pretty good. March 14, 2016
Rated 5 out of 5 by Kevin328 Great hotel, good location with very well trained staffs. This is perhaps the best Westin which I've ever stayed. February 24, 2016
Rated 5 out of 5 by Very nice hotel This hotel is very comfortable. The staffs are very kind. I hope to visit this hotel again. February 6, 2016
Rated 5 out of 5 by The best Westin Hotel In Asia We came back for our first winter vacation in Korea. The decision to stay here was due to the proximity of the hotel location around famous Seoul landmarks like Myong Dong, Geong Bok Palace, Chonggai stream and Hanok Village to name a few. And the variety of food on offer at the club lounge is by far the best we had among all Starwood hotels. The drinks are abundance and the food for breakfast snack and cocktail are marvelous. We also encounter many pleasant hotel staff that make this hotel even more remarkable. We will be back to this hotel again in December for our ski holiday in 2016. January 26, 2016
Rated 5 out of 5 by Home away from home Whenever I travel to Seoul, I don't think twice about which hotel to stay at. This was my 4th annual holiday trip to Seoul, and service is consistently fantastic. The rooms are clean and well-maintained. Staff are attentive / detail-oriented, and friendly. The Executice Club Lounge is one of my favorites. From breakfast to afternoon snack to happy hour....great place to eat and relax. If on a rare occasion I have a complaint, the hotel immediately addresses the issue, and provides a complimentary service (totally unnecessary, but nevertheless, greatly appreciated!). If I'm back in Seoul next year, I won't hesitate to stay here again. My sincere gratitude to the hotel staff and management for making my annual trips to Seoul a comfortable and relaxing experience. Thank you, and happy New Year! January 1, 2016
Rated 5 out of 5 by Great hotel to stay in Seoul Location is excellent and service goes above and beyond. Breakfast quality was top notch too. December 30, 2015
  • 2016-05-02 T09:36:22.052-05:00
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