Rated 5 out of 5 by yandrea Great customer service & fitness facilities
Hugh Cheon in Guest Services went above & beyond when I left my phone in a taxi cab. He wouldn't give up and tracked it down for me. A complete hero! I can't thank him enough.
The Concierge desk was extremely helpful in providing restaurant suggestions, touring ideas and even booking a spa treatment for me.
Additionally, the gym and pool are absolutely FABULOUS. I travel a lot and I've never seen fitness facilities this large at a hotel, or in such great condition.
March 7, 2015
Rated 3 out of 5 by ctw123 Front desk poor attitude
Was greeted poorly by the front desk lady. Purely snobbish lady. Need to have nicer front desk person. She is not friendly and not helpful.
March 4, 2015
Rated 4 out of 5 by Ben2012 winter
Conveniently located above Myungdong, this hotel also has easy access to the ICN airport via bus.
I stayed in this property often years ago, and it is still on par.
February 21, 2015
Rated 4 out of 5 by sasha70 Excellent hotel
Westin Choson is one of the best hotels in Seoul, great location, great rooms and the gym is just wonderful. One thing I cant understand is the extra charge for internet- isn't 200 USD a night enough to cover something that most hotels in Seoul and beyond provide for free?
February 12, 2015
Rated 5 out of 5 by Shayne72 Great Service, ever...
Try their best to the customer's nedds
Great location such as food, coffee,department...
I;m a big fan of yours...
February 2, 2015
Rated 5 out of 5 by cedric family getaway
the brand itself represents the best there is compared to other hotel chains.my family always stay in the westin hotel due to it's well known excellence and guest services aside from it's facilities and location.I would surely recommend this brand to my friends and family.
January 26, 2015
Rated 2 out of 5 by unimpressed2013 It is ONLY about Location
The only thing going for this hotel is the location. Otherwise, it lacks the warmth, hospitality and personalised service of a standard Starwood property. This applies to the staff especially.
We took a total of 4 rooms for 4 nights in this hotel during our Oct 2014 stay in Seoul. There were many things the hotel were unwilling to accommodate, despite being a Gold Starwood member. We had to pay for every little thing. If it were not for the convenience of this hotel's location, I would not seriously bother staying here. Only the concierge guys and Housekeeping ladies were most helpful. Please note that the rooms are not spacious at all.
January 24, 2015
Rated 5 out of 5 by JJLover My family was happy so much.
The Westin Chosun is visited in late autumn gave warmth to our family .
16th wedding anniversary trip was selected as an excellent choice I want to come back to 17th anniversary.
The unfortunate thing is that there was a little waiting time becomes slow check-in time. But it was a very satisfactory service and hotel facilities .
January 7, 2015