Rated 4 out of 5 by Julianna Friendly staff
I would suggest that you let your guest know about the construction that is going on next to the hotel.
I was hoping to sleep in and was woken up at 7am by the construction noise.
If the person is awake early it is not a problem, but it your guest wants to sleep longer it is very inconvinient
February 4, 2013
Rated 5 out of 5 by nathaniel13 Brilliant!!
I absolutely loved this hotel! Staff were great! I was able to check in very early and the rooms were very clean.
I would recommend this hotel for pleasure, business, and maybe even a vacation. With a great location you are near a mall and the main hub of Downtown Calgary!
November 11, 2013
Rated 3 out of 5 by DeeDee905 A Hit and a Miss
Excellent, friendly staff and a great location. Room was clean but thermostat was not working - room was cold but said it was 22 degrees! Had to layer to get work done. After a long day I was very disaapointed with my room service meal - the fried chicken was beyond dry.
November 18, 2013
Rated 5 out of 5 by Balfette Great Stay
Enjoyed our one night stay very much.
March 9, 2014
Rated 5 out of 5 by HoustonGabe Amazing Staff
Aside from the excellent rooms, the best thing about this hotel is the staff! I have stayed in Calgary at this hotel 5 times in the past 4 weeks, and would like to thank several of the staff members for making the experience that much better.
Akila, at the front desk was very helpful with locating boxes of supplies that my company had shipped to the hotel. She even remembered my name when I walked in the front door!
Pallavi, with banquet services, spent extra time with me helping to ensure that our group's meeting room needs were met. She also managed to remember me from one week to the next.
And finally, Annie T., in the breakfast room, was always very nice and extremely friendly, (and always remembered to bring a to-go cup of coffee for me).
Big rooms, nice views, fancy amenities are easy to forget. It's the little things, the personal touches, that make a stay enjoyable. For all of these and many others, I would like to thank Akila, Pallavi, and Annie for making these past few weeks truly memorable.
October 2, 2013
Rated 1 out of 5 by Schube Only if all other hotels were booked up
Old, tired and dirty rooms. Long past due for a remodel.
This hotel is for business travelers only. Definately not suitable for any romantic getaways.
As soon as I saw the facilities, I wanted to leave. Hotel staff advised that I would have to pay even if I chose to leave. Nice!
September 26, 2013
Rated 4 out of 5 by famTexas Maykin: A Rockstar in Housekeeping
Just want to tell the world about a wonderful exprience I had at the Calgary Westin last week. Housekeeper went WAY out of her way to sew on a button to my blazer without being asked to do so. Her "servant's heart" was very much appreciated. The world needs more Maykin's in it.
September 30, 2013
Rated 4 out of 5 by Djringo Comment.
Participated in green program only issue my room was not cleaned at all eg garbage ,bed not made etc. Great staff well trained
February 22, 2014
Rated 5 out of 5 by AmyG Great service and beautiful rooms
My partner and I stayed at the Westin and were 100% happy with the service & the beautiful room! Nothing was a problem for the staff anytime we asked a question everything was done with a smile and ease. I would defiantly reccomend and stay here again. What a great hotel!
January 2, 2013
Rated 4 out of 5 by Geoff67 Westin Calgary
Overall the Westin Calgary is a very nice hotel living up to the comfort you expect from Westin Hotels. Well located downtown, with all the amenities, friendly staff, and well appointed rooms. The only downside would be it is overpriced compared to other Westin locations.
September 24, 2012
Rated 5 out of 5 by Violet67 Violet67
This hotel is located in the heart of downtown Calgary and connected to the +15 which we enjoyed..Everyone was accommodating and the room was quite nice with comfortable beds..I would certainly recommend staying at the Westin Calgary and I will stay on my next visit.
January 3, 2013
Rated 5 out of 5 by Juddiebear1 Hotel was great, amenities excellent
First time back to Calgary in 35 years. Love SPG
March 3, 2014
Rated 4 out of 5 by smac Great Staff
The staff at this hotel was exemplary! I was greeted from when I got off my shuttle and by every staff person I saw. The conference manager Toby was exceptional, he was busy, efficient and wonderfully polite! Great job to the whole Calgary Westin team!
October 26, 2013
Rated 5 out of 5 by RA123 Storm Stayed in Calgary - well taken care of
I arrived in Calgary in the middle of a blizzard. The Westin stafff was very hospitable and took great care of me. You were most helpful the following day to locate transportation to the airport for a party of 6. Thank you Calgary Westin!
December 5, 2013
Rated 4 out of 5 by Mckitty134 Central location giving easy access
We enjoyed our brief stay and would definatley return to Calgary. The hotel was excellent,however compared with the other hotels we've used on this trip the room was on the small side. Excellent evening meal in the Steakhouse restaurant, steaks to die for!
May 13, 2013
Rated 3 out of 5 by blueskyjeff Ddin't meet any of my expectation from other westin.
My very first issue with the hotel is the parking lot. Very confusing with only one lane in and out, and still need to pay the full price for it.
The room doesn't have much a view to talk about. The front desk is not very friendly to greed the guests.
September 28, 2013
Rated 4 out of 5 by Gallus Calgary
Once again my stay at the Westin was almost perfect. Check in was excellent. I stayed in the executive tower which is where the pool and gym are located. Breakfast buffet was really good and was offered a coffee to go .... great staff as usual!
November 4, 2013
Rated 1 out of 5 by Eskie Rude Staff
Very expensive -$500+ for 2 double rooms, would not take SPG points. All staff except the Bell-boys were very rude! Run-down hotel for a downtown location! Sure it was Stampede time but that's when you should be at your best, not just gouging for money!
July 19, 2013
Rated 5 out of 5 by GrandA Beyond Happy with my Stay
The staff were great!!! From the second i walked into the door i was greeted and helped. One saw I had my hands full and ran to grab my bags and bring them down the steps. Thanks for an awesome stay ill be back for sure!
November 29, 2013
Rated 5 out of 5 by bladerunner great for business
This hotel is extraordinarily clean, luxurious and well staffed. The value you get far surpasses hotels in other major metropolitan areas that charge significantly more money. I highly recommend this hotel for Calgary.
December 3, 2013
Rated 1 out of 5 by pinkie Bathroom For Midgets
This was my worst Westin experience in North America. There is no self parking and the entire parkade is under construction...total chaos. The bathroom in its entirety was the size of a large closet.....totally unacceptable
October 21, 2013
Rated 4 out of 5 by Cindy50 Front Desk Staff
Were very nice and tried to be helpful but some of them could use more training. We had 4 rooms booked way in advance, but they were not close together. Also on check out, one room bill was incorrect and there was an overcharge.
July 22, 2013
Rated 5 out of 5 by Jim259 5 out of 5
I have tried several hotels in Calgary over the past seven months and I think that I have now found my home on the road. The amenities are very good, but the pleasant and helpful staff have me hooked. I'll be back in two weeks.
August 11, 2013
Rated 5 out of 5 by JJ15 Unexpected Upgrade!
I received an unexpected, but very pleasant ,upgrade to my room to the executive tower and WOW, what a great room and view. Room was spacious & clean, and the 17th floor was extremely quiet & peacful. Thanks Westin!
April 15, 2013
Rated 4 out of 5 by seekingSerenity Great Team of Professionals
The folks employed at this location are top notch as expected. They went above and beyond to make my stay as efficient and enjoyable as possible.
Highly recommended and will stay again without hesitation.
April 17, 2013
Rated 3 out of 5 by Jetlaggedagain Stay was OK.
Room reno was just O.K. Had a light coloured chair in the room that was quite filthy. No Fridge and at this price we would expect this amenity. Bed and bedding were awesome as usual.
November 5, 2013
Rated 5 out of 5 by Hubb When in Calgary I always try to stay at the Westin
I've been staying at this hotel for years. It is centrally located has great work out facilities and great restaurants if you don't want to venture out. Staff is always accomodating and friendly.
September 17, 2012
Rated 4 out of 5 by JG52 Location
Hotel is located in a great spot near plenty of places to eat. A little tight with parking. Under construction in parking garage and other areas due to summer flood. Overall good experience
September 2, 2013
Rated 2 out of 5 by frank Recent visit
The TV system is horrible. It doesn't work.
Also, this is the first hotel I've ever stayed in in my travels around the world that wouldn't allow me to check-in without photo ID. Ridiculous.
June 8, 2013
Rated 5 out of 5 by Darryl24 Business Stay
The hotel staff are very professional and courteous. I enjoyed my stay at the hotel again. The staff provide consistent high quality service and I will stay at the Calgary Westin again.
March 23, 2013