Rated 4 out of 5 by wvily very good location
This is a hotel with the best facilities, but the personal and service is under the Westin level. This are small things, but too much not to mention it, from the breakfast service to the printing of the boarding pass.
Otherwise a better view and location you can not find in Vancouver. The rooms are very nice, but the havenly bed is missing
The restaurant and the kitchen is not special, only casual international.
September 26, 2013
Rated 5 out of 5 by MrsWic Service, Comfort & Location
I attended a conference and my spouse came to enjoy the city. We both were very pleased with the attentive staff, the excellent services, room comfort and the hotel location. Our room had a fabulous view of the harbour, marina and the mountains, could not ask for more! The concierge answered every question and went above and beyond when she was able to locate a bag that had been left at a tourist destination. We would definitely stay here again.
November 14, 2012
Rated 4 out of 5 by travelguy Stanley Park is here!
This hotel is great--depending upon what you'd like. If you want to boat or walk through Stanley Park--this is your spot as you can't get any closer. If you want more of a metro/downtown vibe, try the sister property of Westin Grand. Parking is bad but it's Vancouver and there are no other options. It's steep at 36/day as of 6 Nov. Location--if it is clear/sunny is spectacular! Snow covered mountains can't be beat. Staff is excellent. Have FUN!
November 8, 2011
Rated 1 out of 5 by Linda728 Unpreferred Guest
I have stayed in over 20 different hotels this year alone and have never been a dissapointed as I was with this property. I booked a jr suite room with balcony at a hefty price only to receive the worst room with only a roof top and air conditioning units to view. After seeing the room I went right back to the front desk to let them know how disappointing this room was. I was told it was all they had available. REALLY? I let them know I would find another place to stay only to be told the manager would then speak to me. The manager then tried to upsell me into a suite at $130 more per night! The suite was entirely too big for one person and was not worth the extra expense. I ended up staying in the rooftop air conditioning view room but will ensure this will be my last stay at any Starwood hotel again. I never expect to get something for nothing but I do expect to get what I pay for.
September 30, 2013
Rated 4 out of 5 by acemanbok westin has great service
Staff are welcoming, helpful and knowledgeable.
December 3, 2013
Rated 5 out of 5 by Carlacars A Canada Day Adventure
We came a few days prior to our cross-Canada rail trip because we love Vancouver. The Westin was the perfect place: centrally located on the waterfront. We biked and hiked Stanley Park, whale-watched, took a ferry to the north, and watched Canada Day fireworks from our balcony. I marked the cleanliness down a bit only because we agreed with Westin's offer not to have daily maid and linen service to be more green. A great idea.
July 2, 2013
Rated 1 out of 5 by Eric41 Crowded and uncomfortable
The hotel itself is nice but our room was terrible for what we paid. We were offered an upgrade at an additionl price per night but were extremely unhappy with the room we received. When I asked about a different room they said they were full. We were in a suite bu the a/c was in the living area, not anywhere near the beds which made it uncomfortable to sleep at night. We should not have paid to upgrade, because it was not!
July 14, 2013
Rated 5 out of 5 by Axle The Harbour, the Park, and everything
The room layout allowed for work or R&R. If you can get a harbour view (which I did), you can look across Coal Harbour to Stanley Park, with pleasure craft coming and going.
Good meal at the Sea Wall, and I have had great breakfasts on the patio.
When I was checking in, the housekeeping and accounting staff were doing calisthenics in the lobby and dancing the merengue - noisy, but nice to see a place that cares abuot their staff!
September 20, 2012
Rated 4 out of 5 by MM14 MOD Comes Through
This hotel has a ton of potential and is located perfectly for a visit to Vancouver. I planned a trip for nearly a year with my wife and when I arrived there was a glitch with the room. Morris the MOD stepped in and immediately made the situation right! That is why Starwood is the best, when they have problems they fix it! Morris exceeded what he needed to do and for that I am grateful and plan to return to this property.
July 7, 2013
Rated 2 out of 5 by traveller32 Billed as a resort hotel--what a joke!
I stayed at this hotel to use award nights. I was mightily disappointed. I have stayed at other resorts in the SPG family, and they felt like resorts. As a platinum traveler (on steroids), I expected at least a nod at an upgrade; nothing. A dated, small room in the tower building, peekaboo view of the marina. The room was mostly clean except stickiness and smears on the desk. There was a very loud and almost falling down drunk in the bar, and the hotel staff made no effort to ease him out of the bar. The front desk staff were friendly and helpful. The cost of overnight hotel parking was usurious. Although I know the hotel can't help this, there were a million giggling little girls there for a dance convention. It made the public areas unpleasant (I know, I sound like Scrooge, but I prefer accommodations that cater to adults). I will not return to this hotel.
December 16, 2011
Rated 4 out of 5 by Dotty2 Convention Stay
The Hotel was clean and inviting. Great service and friendly staff. Good venue for the convention we attended.
November 26, 2013
Rated 5 out of 5 by supatight80 Platinum Recognition
I have only stayed in this property once but it would definitely NOT be my last!
They upgraded me to their Premier Suite and it was HUGE!! 2 full bathrooms, a full kitchen, a dining area for 4-6, and a large living room area!
Everyone was very welcoming and friendly...Too bad I didnt get a chance to sleep on their bed as unfortunately, I ended waking up somewhere else after a night out clubbing at Davie Street :(
August 18, 2012
Rated 5 out of 5 by Roxy99 Superb property and superbly run
Location beautiful, on the waterfront, walking distance to Stanley Park, a bit of a walk to downtown.
Rooms and property very nice. Staff superb, from valet parking, to bellman, to desk staff...all superb and very responsive. Dining room excellent, breakfast buffet v good, evening menu v good, wines superb.
Extremely conscientious about treatment of SPG members, which is why I always try to stay at the Bayshore.
January 1, 2013
Rated 5 out of 5 by ISBER12 Gorgeous setting
The sound of sea gulls and boat horns was a pleasant way to awaken me each morning. The friendly, helpful staff always greeted me with a smile. Although I arrived before the 3 p.m. check-in, the bellman gladly stored my bags so I could attend a business meeting at 2 p.m. The food and beverages, especially Starbucks coffee, were delicious. A hardcopy of the hotel's amenities, plus an area map, would be helpful.
May 21, 2012
Rated 5 out of 5 by Noam Loved the hotel
The check in was welcoming and friendly, I felt a valued guest. Then the view from my room blew me away. AMAZING. we were lucky enough to have weather that let me have the balcony door open and enjoy breezes off the harbour. I had breakfast in the hotel, a drink in the bar one night but did not use any other hotel facilities as we were busy enjoying the sunshine. Also VERY comfortable beds. Would recommend.
September 21, 2012
Rated 4 out of 5 by teadrinker Great Stay
The room has a great view of the city. Good walk along the harbour. Good conference facilities.
November 23, 2013
Rated 3 out of 5 by ncp2012 Strictly Average
Used to be a high end hotel, but now nothing special. Front desk and bell staff very good, duing room and bar area very expensive, very average, very slow service. Bartender often stumped by simple drink orders ... did not know what a vodka collins was, could not serve brandy & benedictine. Sad for what used to be one of the hotels. Despite some upgrades, seems to slip a bit more each time I visit.
November 12, 2012
Rated 1 out of 5 by Sammy21 Terrible experience
No heat, had to change rooms.
New room had water issues with shower running hot and cold.
In room television did not work.
Worst part was the staff didn't seem to care.
I elected the green option and did not receive the points. I stay in hotels an average of 60 nights per year. I still can't believe this happened at the Bayshore ! ! I also can't believe the indifference. Westin is not on my list.
January 19, 2013
Rated 5 out of 5 by James101962 Great stay
Our company held our sales kickoff at this Westin and not only was the location perfect, the hotel and staff did a great job throughout our entire event. The location allowed for a great harbor or city walk before and after our meetings, plenty of restaurants within walking distance, and outstanding service while we were in our meetings. Would highly recommend this hotel.
August 22, 2013
Rated 5 out of 5 by katie Excellent location with beautiful facilities
We were in Vancouver for a short weekend vacation and LOVED this hotel. It is right next to Stanley Park, which provides some of the best views and recreational activities within the city of Vancouver. We were within walking distance of excellent dining and shopping options, which made for a wonderful quick weekend away. Be sure to ask for a room in the newly renovated section of the hotel.
February 28, 2013
Rated 5 out of 5 by 2012Arthur awesome location
Hotel is in a terrific location; next to harbour, Stanley Park, within a reasonable walk to the city core
Staff were very friendly and helpful.
Food was fantastic.
Billing - at a quality hotel like Westin and the room rates paid; I remain of the opinion there should not be an upcharge for Internet service.....that's old school, as are the needless phone charges for local or 1-800 calls.
October 11, 2012
Rated 5 out of 5 by Calamitycastle This hotel has an amazing location
This is a lovely hotel that offers excellent value for money.
The location is nothing short of spectacular. It is practically sat in the marina and is opposite the mountains which offers jaw dropping views. We were lucky enough to be put in a room on the top floor that had full advantage of the views. It was like waking up with a window full of the nicest postcard you have ever seen.
The room was spacious, the bed was extremely comfortable and the rain showers was massive. My husband didn't want to come out of the showers it was such a warming pleasure on a cold Vancouver day.
The restaurant has a Starbucks in the lobby. This was a definite advantage for coffee on the run or to sit and take in the views without the price tag that the hotel bar and restaurant would charge.
We would definitively stay here the next time we come to Vancouver. Next time we will take advantage of the spa facilities.
January 12, 2013
Rated 5 out of 5 by Ange77 Beautiful hotel, lovely views, great staff...
My husband & I stayed at the hotel Feb. 23rd & had a lovely time. The staff is so great, friendly & helpful. The view of the harbour from the 18th floor room was amazing, it was comfortable & clean. We ordered room service for some late night desserts which were fantastic & the man who delivered them was also very nice & efficient. The only issue was Sunday; I had gotten 50% off for both of us for the Sunday brunch with my reservation. We planned to have breakfast immediately following my husband’s massage in the spa, which I had booked for the first appointment of the day at 10am. He got back to our room around 11:20am & we eagerly headed down to the restaurant to find that brunch ends at 11am. What Sunday brunch ends at 11am? It was a surprise to us & very disappointing, so we left hungry. Still it didn’t tarnish our stay & we’ll certainly be back. What a beautiful hotel in the most beautiful city.
February 25, 2013
Rated 5 out of 5 by pwickson67 Excellent hotel with excellent customer service
The hotel has a very nice layout with the sea wall just outside the doors. Great location downtown. The hotel lobby is very nice with plenty of areas to sit and relax. The room was very nice and loved the built in closet in the bathroom. The bed was very comfortable. I noticed how quite the rooms are with minimal notice heard from outside your room. The staff are excellent.
September 30, 2012
Rated 5 out of 5 by Brock4 Home away from Home
My choice in Vancouver. As a frequent business traveller and SPG Platinum member I have the opportunity to stay at many hotels in Canada. The Westin Bayshore has everything I look for (and more): Comfortable guest rooms, 24 hour fitness centre, superb food, excellent service, extensive meeting facilities and a location that is simply spectacular. You will love it.
June 15, 2012
Rated 5 out of 5 by AnnaBanana Great Stay-cation
Stayed for one night as a girls getaway. Enjoyed the pool, sea wall, and the view in the room. Ordered room service and the person who delivered it was outstanding. Genuinely friendly and professional. Walked to a nearby restaurant for dinner. Stopped in the Seawall Bar at the end of the night. Enjoyed the Starbucks patio the next morning. A perfect stay.
August 12, 2012
Rated 4 out of 5 by Dick Dining Room Food Gets An 'F'
It is hard to beat the spendid location. Staff was helpful and courteous. The dining room menu however is sorely lacking in appeal, taste and indeed quality of food. We made several efforts at different items on the menu and frankly found most of it inedible. You really should address this issue, as over time it will affect your future business.
March 11, 2013
Rated 5 out of 5 by Thecorb Westin Bayshore - Spectacular View
The Westin Bayshore in Vancouver, BC has a spectacular view, has all ammenities and is in the heart of the city, plus borders Stanley Park. The rooms are comfortable, the staff are very accommodating. LOVE the fact that it is animal friendly. This is not my first stay at this hotel and won't be my last. I absolutely recommend this hotel!!
June 24, 2013
Rated 5 out of 5 by LIndylu great view
WOW, love the lobby and entrance. Big but still had the warmth of the WESTIN brand. At first i was troubled by the walk to the far tower, but once I saw my view , WOW...I didn't mind at all. Love the patio windows that open too. Great restaurant for breakfast and the lounge at night has a very nice atmosphere. I would go back for sure.
November 26, 2012
Rated 5 out of 5 by JoAnn1988 Simply Excellent!
Our annual visit with family to the Westin Bayshore in April 2012 was flawless again for our three hotel rooms in the Tower, just as it has been each year since 1988. The hotel is gorgeous and clean, the service is unsurpassed and the location is the finest right at Coal Harbour/Stanley Park. We were able to check in early to one out of our three rooms which was extremely helpful upon returning from six days of skiing in Whistler, and our two remaining rooms were available on time after that. We loved our recently decorated rooms that all included private balconies with floor to ceiling glass sliding doors with sensational views from every angle. We always feel safe and pampered. The Concierge is great at recommending superb restaurants and new sights in Vancouver. We have introduced many friends and family to the Westin Bayshore over the years and will most definitely be returning again next year, if not sooner! Thank you from Minneapolis, Minnesota
May 3, 2012