Rated 4 out of 5 by willy555 great location
we had a very nice stay and loved the location of the hotel. we where on the bed and breakfast plan--no one seamed to know the procedure for receiving our breakfast. we were told 3 different things. tell the restaurant your room number, asked if we had a voucher,and finally asked to sign it to our room and it would be taken off. we signed and were not charged for the breakfast but the tip wasn't.
charged either. the breakfast was.delicious we will return
July 14, 2014
Rated 5 out of 5 by Masydoc Amazing, friendly, clean and welcoming
I was part of a team who planned an event at the Westin Bayshore!!!
The Westin team is amazing, they are very professional with just right amount of personal touches to make everyone feel like part of the Westin family!!!
Thank you to each and every one!
July 28, 2014
Rated 4 out of 5 by Steve2k Good, not perfect
Tops: location, beds, service
flops: very small bathroom, water pressure shower, sound insulation of the room, WiFi
Making guest crowd the lobby for working on a very slow Wifi instead of offering free WiFi in rooms is outdated.
July 29, 2014
Rated 5 out of 5 by Neal Another Great Stay at the Westin Bayshore
I booked 7 rooms for myself and guest with specific needs. When the front desk staff and manager found out that things were not quit right they all worked as a team to get it right. I was very happy with how they worked together as a team. I was very happy. I spent some time at the front desk so my guest wouldn't have too, but It gave me the opportunity to see how the staff moved with professionalism and confident. The very first person I talked to at the desk said the rooms are not guaranteed, but that was the only time I heard that. When I came back to the desk everyone else that I talked to worked to get it right. I booked this stay with SPG call center. Thanks for a great stay,
March 13, 2013
Rated 5 out of 5 by Svleerick Great Stay
The Westin Bayshore exceeded our expectations. We would not stay anywhere else in Vancouver again. It had everything we needed. Starbucks, tourism, friendly and accommodating staff! The hotel is located directly next to Stanley Park and many waterfront restaurants. Very close to Robson Street, the Sea Bus and many beaches. We walked everywhere and rented bikes one day. There are at least 4 bike rentals within a 5 minute walk from the hotel! Amazing! One thing we did not love was the breakfast prices. It was too pricey for eggs and bacon, but there are many close places to walk to for breakfast.
August 19, 2012
Rated 5 out of 5 by LB68 Unforgettable exprience
What can I say? The staff were phenomenal, the facilities amazing and the property was beautiful. Thank you so much!
July 28, 2014
Rated 5 out of 5 by m3mp715 Amazing location for runners
Loved the convenience to downtown and Stanley Park / Seawall. Excellent service. Highly recommend.
July 28, 2014
Rated 4 out of 5 by madrone cleanliness
While the room itself was great, the hallway could have used a good thorough cleaning. The carpet edges hadn't seen a vacuum cleaner in some time.
July 27, 2014
Rated 5 out of 5 by RobertFumio89 Great location and amenities
Stayed for a sightseeing vacation and enjoyed the comfortable bed, great spa, and fantastic front desk service.
July 28, 2014
Rated 5 out of 5 by Doug1776 Always a fun Experiance,
We brought our 11 month old Boarder Collie and she enjoyed the staff and other guests as much as we did. We have found that over the years the staff goes out of their way to make every ocation special. My wife is a diplomats daughter and she prefers to spend every birthday at the Bayshore Westin. She isnsts that this is the finest hotel ithat she has ever stayed in anywhere in the world.
December 10, 2013
Rated 5 out of 5 by Wonnie Hotel Staff
Your staff was excellent. Everyone was respectful, helpful and friendly. Very impressed with the hotel but it's the staff that won me over. Nice job.
July 26, 2014
Rated 5 out of 5 by EmilieSoleil Amazing hotel!
What an amazing hotel to stay at in Vancouver. I would recommend this to everyone. A great view and very helpful staff. Not to mention the Starbucks in the hotel is a great plus. Hotel is modern and very accessible to anywhere from Vancouver. Highly recommended
July 22, 2014
Rated 5 out of 5 by CarolynV Exceptional experience
Exceptional experience for the family. We will definitely be back.
July 26, 2014
Rated 5 out of 5 by roy101 Great Experience
The hotel is in an excellent location! The facilities are wonderful and the staff were very professional and helpful. The view of the harbor from our balcony was awesome and we loved that you could open the large patio door size windows and enjoy the sights and sounds of outside. The room was very clean and comfortable.
July 17, 2014
Rated 3 out of 5 by KGYA Average Hotel with Great View
Disappointed with this Westin.. We arrived with two other friends and ended up on two different floors. The rooms were booked a month or so before we arrived and yet they put us on separate floors, 4th and 9th.. The hot water in my Harbour view room was not working.. A maintenance guy had to spend an hour or so to fix it... The carpets in the hallways on the 4th floor were stained and old. The place needs a good paint job as well.. I don't think this Hotel was renovated in a very long time... For me it was disappointing considering the rooms with a Harbour view were over $300/night... Great location though... The staff member at the front desk did make an effort to resolve the issue with the hot water and did whatever she could to help make our stay enjoyable.. Overall an average stay... I will probably choose another location next time I am in Vancouver....
July 7, 2014
Rated 5 out of 5 by Jim247 Great hotel experience for any occasion
The Westin Bayshore is a home away from home for my regular business travel to Vancouver. The hotel sits on one of the finest properties in Vancouver. Near Stanley Park and downtown the hotel is right on the waterfront with spectacular views. The staff is some of the best I have encountered. I would recommend this great location when travelling to Vancouver for a short business trip or an extended stay to relax and enjoy the city of Vancouver.
July 2, 2014
Rated 5 out of 5 by bruceb Just Perfect
We returned from an Alaskan Cruise and a 5 day tour of Vancouver Island - spent, sweaty, fatigued and exhausted. The Westin was a welcome port in a storm. We were able to shower and refresh in luxury, sleep well in a beautiful setting and continue our journey. This was made all the more pleasant because of the close walking distance to great restaurants, biking at Stanley Park and easy access to downtown venues.
July 6, 2014
Rated 2 out of 5 by Elaine2 Disappointing
Rooms were not of the standard I would expect in Westin hotel. Housekeeping failed to show up. I did not get the room type I requested. Room service meal was average. Room service did not come to pick up my tray. It stayed in my room for 2 days. Breakfast in dining room was average - omlette was burnt and not good. Overall very disappointing stay.
July 12, 2014
Rated 4 out of 5 by Leigh26 Great location but paper thin walls
The Hotel itself was wonderful, great location and views of the harbor. The walls between rooms however are paper thin. I could hear the guest next to me every time I was in my room. I also had an odd discovery when I moved the chair and ottoman, there was a handful of peanuts all over the floor. The staff was very courteous and the breakfast buffet had great variety. I would stay here again after shopping around to see what other hotels & room rates are available in the area.
June 23, 2014
Rated 5 out of 5 by Jordan1964 Good hotel, good location, flexible and friendly staff
I stayed on level 5 of the Tower and found the room to be spacious and comfortable, with pretty much everything I expected.
I was pleasantly surprised by the location, as I had thought it was going to be slightly outside the main part of the city, but I found walking around Vancouver absolutely no problem.
I was also very pleased when the hotel offered to give me an extended check out time of 3pm, which helped my arrangements significantly.
June 30, 2014
Rated 4 out of 5 by Debster22 Internet
I had purchased the internet and found that it was hit and miss. I mentioned this to the front desk and thought that I should be refunded the cost. I did receive an apology but that was all. I would think in a 4 diamond hotel internet should be free not only in the lobby but also the room.
July 15, 2014
Rated 3 out of 5 by neiljadman Location, location, location...
Great situation and fabulous views across the water, staff are friendly, respectful and very professional and the rooms also have great views across the harbor.. On the downside the old tower which I stayed in is showing its age, dull and dowdy (brown) colour schemes and sadly few tech facilities - few power points in convenient locations for laptops and smartphones. The TV - also fixed angle to the bed and not rotation to view from the comfortable seating. Frankly its just a little dated!
June 18, 2014
Rated 3 out of 5 by Rainmancd Room Issues
The architect that designed your hotel so that a room backed up to the elevator shafts must have never stayed in a hotel. Statrting at 5:30 in the morning people began using the elevator and since the elevator shaft backed up to our room it was very loud and woke us up. Also, the design of your showers is ridiculous. To design an open type shower where only about half of the shower has a glass wall while the remaining half remains open air, is simply an invitation to have water all over the bathroom floor. While the hotel in general is nice, the room design is terrible!
September 3, 2012
Rated 5 out of 5 by Londoncalling Staycation
The perfect location for a gataway
July 21, 2014
Rated 5 out of 5 by yorky Great Location
Great for short visits with overseas guests,and a great visit for landlocked Albertans!!!!!
July 19, 2014
Rated 5 out of 5 by Michael90567 Three Day Vancouver Getaway
Close to everything, we found the accommodations and staff to be excellent. Had a great time in Vancouver.
July 19, 2014
Rated 5 out of 5 by Martini Great stay for meetings, although breakfast was bad
Check in, rooms, meeting facilities were all as expected or better than typical high quality Westin standards.
Dinner was very good, however both mornings for breakfast, our group received very poor service. Extremely slow for ordering and food preparation for a mediocre and pricy breakfast. Coffee service was very poor. We made the management aware and they took very good care of us in the end. Management made up for the poor experience, but I hope that they get this corrected before we return again for meetings.
Stay was great other than that! Highly recommended.
March 5, 2013
Rated 4 out of 5 by Robert350 The views cure all evils....
I haven't stayed at this property in some time as I thought it was getting a wee shabby. I was pleasantly surprised that it did get some upgrading to it's rooms. I was given an "upgrade" to a tower corner room as a Platinum member, but upon inspection of my reservation- it looks like that is what I was booked in to begin with(?) In any case, the views cured any slip ups or mix ups that could have possibly occurred. The bathroom was completely upgraded and although tight, it still seemed spacious and there was plenty of room to sprawl. After a hard day of work it was sooooo nice to return to the views and the smell of the bay, the sound of sea planes and seagulls...etc. I will definitely stay again for this reason alone.
April 16, 2012
Rated 4 out of 5 by JLGNW Bad Experience at Check in
The check in at this hotel was terrible. The line was long and there was a loud dog barking most of the time. The process was painfully slow for 9PM on a Friday night, despite having three attendants helping at check in. One person appeared to be completing his shift and just shut down and left. There was very little acknowledgment of the problem and no attempt at any recovery. Sad. Generally this is a great location. Love the spa and the facility in general. I will return because of frequent travels to Vancouver.
May 28, 2014
Rated 5 out of 5 by XCLMED Great Hotel
Great location, beautiful hotel.
July 18, 2014