Rated 4 out of 5 by Tina100 Dance Competition
We were booked into a tower room. Having stayed last year on the other side, where young girls can be found in every hallway, I completely appreciated the quiet! The tower rooms are much larger, the view was breathtaking, and the room was PERFECT! The close proximity to shopping and Stanley Park made this an ideal location. I think parking prices were a little crazy, but other than that...perfection!
November 25, 2013
Rated 2 out of 5 by Elaine2 Disappointing
Rooms were not of the standard I would expect in Westin hotel. Housekeeping failed to show up. I did not get the room type I requested. Room service meal was average. Room service did not come to pick up my tray. It stayed in my room for 2 days. Breakfast in dining room was average - omlette was burnt and not good. Overall very disappointing stay.
July 12, 2014
Rated 3 out of 5 by ncp2012 Strictly Average
Used to be a high end hotel, but now nothing special. Front desk and bell staff very good, duing room and bar area very expensive, very average, very slow service. Bartender often stumped by simple drink orders ... did not know what a vodka collins was, could not serve brandy & benedictine. Sad for what used to be one of the hotels. Despite some upgrades, seems to slip a bit more each time I visit.
November 12, 2012
Rated 5 out of 5 by Harlee07 Great Customer Service
This is the second time we have stayed at the Westin, and we were even more impressed with it than the last time. The room was beautiful, clean, and had a spectacular view. Each staff member proved to be very courteous, helpful and in a word - "TOP NOTCH"! We can't wait to return to Vancouver and the Westin again.
July 28, 2014
Rated 1 out of 5 by Sammy21 Terrible experience
No heat, had to change rooms.
New room had water issues with shower running hot and cold.
In room television did not work.
Worst part was the staff didn't seem to care.
I elected the green option and did not receive the points. I stay in hotels an average of 60 nights per year. I still can't believe this happened at the Bayshore ! ! I also can't believe the indifference. Westin is not on my list.
January 19, 2013
Rated 3 out of 5 by Henry452 Morning Breakfast
We love the room but not the breakfast. The free breakfast has very limited choices.Top up option is available if you want to have more varieties. Nothing fantastic about it. However, we felt that we were being watched very closely by the staffs and this really makes us very uncomfortable.
August 6, 2014
Rated 5 out of 5 by mattie14 stunning setting
Right on the harbour, steps to Stanley park, great outdoor pool with a backdrop of the north shore mountains.
Also appreciate the staff who make you feel welcome. Its one thing to have a nice / elegant hotel - and another to have staff who treat you like you're welcome and not as though you 'don't ' belong, because you didn't pull .up in a Mercedes.
July 4, 2014
Rated 5 out of 5 by katie Excellent location with beautiful facilities
We were in Vancouver for a short weekend vacation and LOVED this hotel. It is right next to Stanley Park, which provides some of the best views and recreational activities within the city of Vancouver. We were within walking distance of excellent dining and shopping options, which made for a wonderful quick weekend away. Be sure to ask for a room in the newly renovated section of the hotel.
February 28, 2013
Rated 5 out of 5 by 2012Arthur awesome location
Hotel is in a terrific location; next to harbour, Stanley Park, within a reasonable walk to the city core
Staff were very friendly and helpful.
Food was fantastic.
Billing - at a quality hotel like Westin and the room rates paid; I remain of the opinion there should not be an upcharge for Internet service.....that's old school, as are the needless phone charges for local or 1-800 calls.
October 11, 2012
Rated 5 out of 5 by Calamitycastle This hotel has an amazing location
This is a lovely hotel that offers excellent value for money.
The location is nothing short of spectacular. It is practically sat in the marina and is opposite the mountains which offers jaw dropping views. We were lucky enough to be put in a room on the top floor that had full advantage of the views. It was like waking up with a window full of the nicest postcard you have ever seen.
The room was spacious, the bed was extremely comfortable and the rain showers was massive. My husband didn't want to come out of the showers it was such a warming pleasure on a cold Vancouver day.
The restaurant has a Starbucks in the lobby. This was a definite advantage for coffee on the run or to sit and take in the views without the price tag that the hotel bar and restaurant would charge.
We would definitively stay here the next time we come to Vancouver. Next time we will take advantage of the spa facilities.
January 12, 2013
Rated 5 out of 5 by roy101 Great Experience
The hotel is in an excellent location! The facilities are wonderful and the staff were very professional and helpful. The view of the harbor from our balcony was awesome and we loved that you could open the large patio door size windows and enjoy the sights and sounds of outside. The room was very clean and comfortable.
July 17, 2014
Rated 5 out of 5 by Ange77 Beautiful hotel, lovely views, great staff...
My husband & I stayed at the hotel Feb. 23rd & had a lovely time. The staff is so great, friendly & helpful. The view of the harbour from the 18th floor room was amazing, it was comfortable & clean. We ordered room service for some late night desserts which were fantastic & the man who delivered them was also very nice & efficient. The only issue was Sunday; I had gotten 50% off for both of us for the Sunday brunch with my reservation. We planned to have breakfast immediately following my husband’s massage in the spa, which I had booked for the first appointment of the day at 10am. He got back to our room around 11:20am & we eagerly headed down to the restaurant to find that brunch ends at 11am. What Sunday brunch ends at 11am? It was a surprise to us & very disappointing, so we left hungry. Still it didn’t tarnish our stay & we’ll certainly be back. What a beautiful hotel in the most beautiful city.
February 25, 2013
Rated 5 out of 5 by Watson week-end stay
Great location. Staff very helpful breakfast menu was great and serviced my wives food allergies. We had a lovely walk in Stanley Park and were able to walk to a great restaurant for dinner. We will be back. Of course the sunshine helped but I think even in the rain the location would be good.
July 27, 2014
Rated 5 out of 5 by TESTING123 parking fee
The only issue I have is the parking fee. Your parking fee is outrageous. Across the street parking fees were only $13.00 per day.
I choose to park my car at a friends place and take the bus to the hotel. SPG members should be allowed to park free.
August 6, 2014
Rated 5 out of 5 by pwickson67 Excellent hotel with excellent customer service
The hotel has a very nice layout with the sea wall just outside the doors. Great location downtown. The hotel lobby is very nice with plenty of areas to sit and relax. The room was very nice and loved the built in closet in the bathroom. The bed was very comfortable. I noticed how quite the rooms are with minimal notice heard from outside your room. The staff are excellent.
September 30, 2012
Rated 5 out of 5 by Bucky73 Vancouvers Best
This hotel had something to meet everyone's needs, even pets! Loved that it was near the water activities and Stanley Park. Most things were in walking distance or a nice bike ride. Would definitely make this a destination resort in the near future.
August 2, 2014
Rated 5 out of 5 by sailor61 Excellent choice!!
We had a great time in Vancouver and the hotel made a great difference..close to all the major places:Stanley Park, English Bay, downtown, etc. The staff's - namely AYLA's ,recommendation re. restaurants was right on!
Thank you for the lovely time we had in one of the most beautiful cities in the world..
July 4, 2014
Rated 5 out of 5 by Brock4 Home away from Home
My choice in Vancouver. As a frequent business traveller and SPG Platinum member I have the opportunity to stay at many hotels in Canada. The Westin Bayshore has everything I look for (and more): Comfortable guest rooms, 24 hour fitness centre, superb food, excellent service, extensive meeting facilities and a location that is simply spectacular. You will love it.
June 15, 2012
Rated 4 out of 5 by Debster22 Internet
I had purchased the internet and found that it was hit and miss. I mentioned this to the front desk and thought that I should be refunded the cost. I did receive an apology but that was all. I would think in a 4 diamond hotel internet should be free not only in the lobby but also the room.
July 15, 2014
Rated 5 out of 5 by Masydoc Amazing, friendly, clean and welcoming
I was part of a team who planned an event at the Westin Bayshore!!!
The Westin team is amazing, they are very professional with just right amount of personal touches to make everyone feel like part of the Westin family!!!
Thank you to each and every one!
July 28, 2014
Rated 4 out of 5 by Nicky71 Loved the hotels location!
This hotel is right next to Stanley Park and near Robson Street. The location couldn't be better. I can't wait to come back to this hotel!
August 20, 2014
Rated 5 out of 5 by AnnaBanana Great Stay-cation
Stayed for one night as a girls getaway. Enjoyed the pool, sea wall, and the view in the room. Ordered room service and the person who delivered it was outstanding. Genuinely friendly and professional. Walked to a nearby restaurant for dinner. Stopped in the Seawall Bar at the end of the night. Enjoyed the Starbucks patio the next morning. A perfect stay.
August 12, 2012
Rated 4 out of 5 by Andypm Harbour View
I was disappointed that the harbour view was just that of the end of the harbour and was mainly of the tower block rooms
August 21, 2014
Rated 5 out of 5 by EmilieSoleil Amazing hotel!
What an amazing hotel to stay at in Vancouver. I would recommend this to everyone. A great view and very helpful staff. Not to mention the Starbucks in the hotel is a great plus. Hotel is modern and very accessible to anywhere from Vancouver. Highly recommended
July 22, 2014
Rated 3 out of 5 by Tanya2014 Nice hotel, poor service in some ares
Location is excellent for this hotel, but the hotel needs a renovation in the room. Lobby is very nice. The front desk staff was very good, but luggage and bell staff was very poor.
August 10, 2014
Rated 4 out of 5 by Dick Dining Room Food Gets An 'F'
It is hard to beat the spendid location. Staff was helpful and courteous. The dining room menu however is sorely lacking in appeal, taste and indeed quality of food. We made several efforts at different items on the menu and frankly found most of it inedible. You really should address this issue, as over time it will affect your future business.
March 11, 2013
Rated 4 out of 5 by Steve2k Good, not perfect
Tops: location, beds, service
flops: very small bathroom, water pressure shower, sound insulation of the room, WiFi
Making guest crowd the lobby for working on a very slow Wifi instead of offering free WiFi in rooms is outdated.
July 29, 2014
Rated 5 out of 5 by Acnaibian Perfect for Stanley Park Adventurers:-)
If you are wanting simple access to Stanley Park (or even the aquarium) for biking, walking, or running this hotel is perfect. Park your car and you don't need it for the duration of your stay.
August 5, 2014
Rated 5 out of 5 by Thecorb Westin Bayshore - Spectacular View
The Westin Bayshore in Vancouver, BC has a spectacular view, has all ammenities and is in the heart of the city, plus borders Stanley Park. The rooms are comfortable, the staff are very accommodating. LOVE the fact that it is animal friendly. This is not my first stay at this hotel and won't be my last. I absolutely recommend this hotel!!
June 24, 2013
Rated 5 out of 5 by LIndylu great view
WOW, love the lobby and entrance. Big but still had the warmth of the WESTIN brand. At first i was troubled by the walk to the far tower, but once I saw my view , WOW...I didn't mind at all. Love the patio windows that open too. Great restaurant for breakfast and the lounge at night has a very nice atmosphere. I would go back for sure.
November 26, 2012