Rated 4 out of 5 by RJRJ Comfortable and
Comfortable hotel in a great part of town. Renovated but still enough frills to make it cool. Right on the waterfront!
March 11, 2013
Rated 4 out of 5 by Dotty2 Convention Stay
The Hotel was clean and inviting. Great service and friendly staff. Good venue for the convention we attended.
November 26, 2013
Rated 2 out of 5 by Mel59 Hotel was not up to par
It simply did not meet my value expectations - paying for internet and 888 calls was a first for me in years.
November 2, 2012
Rated 5 out of 5 by Touky Excellent Room & Excellent Service
Emily at the front desk has made our stay an exceptional experience. She was so wonderful and very welcoming.
February 18, 2013
Rated 5 out of 5 by Plooh Great Hotel
Wonderful place to stay. I would recommend this hotel to anyone. Front desk was helpful and very courteous.
March 31, 2013
Rated 3 out of 5 by RPWJB Internet access should be free
All good except the charge for Internet access. Rooms are not cheap, Internet access should be included
April 6, 2013
Rated 3 out of 5 by Sunndyday63 You pay for location
I paid extra for a harbor view. it was a peeka boo view if you stuck your head out off the deck. The room was decent. The bed was OK, obviously well used as it had a concave spot. The bathroom was nicely updated with budget conscious but nice things. No microwave. Any additional items were excessively expensive. We had a group deal so WIFI and parking were reasonable in the deal. I would not use this hotel privately. A friend had 2 pop deliverd to their room as there are no vending machines on premises. It cost them 12.00. The restaurant was to expensive to eat at. Small items from room service were quite expensive and there is a delivery charge and tip added on top.. which isn't a big deal on it's own. Probably a good idea considering the budget few would be inclined to add any with the cost of things. They did give me some points for the room view issue and a strong apology. The staff were nice. I didn't need my room cleaned and they were quick to bring my any needed things when asked. Location is excellent. Hop Harour Air from the island and quick walk up the seawalk. Beautiful surrounding and nice area. Lots of runners in the area. One rough creepy looking guy gave me hard time.
March 15, 2013
Rated 4 out of 5 by 2013ab this hotel is well located
If you like the vibrant West End this is the place to stay everyhing well within walking distance
February 19, 2013
Rated 4 out of 5 by teadrinker Great Stay
The room has a great view of the city. Good walk along the harbour. Good conference facilities.
November 23, 2013
Rated 3 out of 5 by yanyan328 Details not meet my expectation to a downtown Westin
Basically I was disappointed at the experience on this downtown Westin, although my bar was raised a bit high because of its price.
* When I entered the lobby (around 9pm), apparently looking for where to check in, no one greet me or helped me.
* When I finally found someone and was pointed to the front desk, no one was present there (around 9pm).
* I can clearly hear people walking and talking in the lobby, or even coughing in their rooms from my room.
* When I was checking in at the front desk, another customer came asking for another room because there was already someone staying in the room he was just assigned. WHAT??? I treat this as the most unprofessional mistake a hotel could ever make -- imagine someone entered your room when you're taking a shower. I was shocked that time. But since I'm not that customer, not sure about the details.
In summary, if a hotel got any one of the negative points mentioned above, I'd vote down against it. Not to mention this is a top-level brand among SPG in downtown area in a big city, which hit four of them. To be honest, this stay disappointed me a lot on Westin the brand, and SPG as well. At least I wouldn't recommend this Westin to my friends.
September 3, 2013
Rated 5 out of 5 by spgcan Great Stay
The views and proximity to Stanley Park are fantastic. Great place to stay when in Vancouver.
October 4, 2012
Rated 5 out of 5 by Cruz33 Fabulous views
Really fabulous hotel and great views from my room. Good food, although a little expensive.
May 29, 2012
Rated 5 out of 5 by micksue This hotel is very comfortable
This hotel has great comfortable beds
which means every thing to people in our age group
December 15, 2012
Rated 5 out of 5 by SHAKLA Beautiful Property
Lovely setting, friendly staff. Thank you for the bathroom lighted make-up mirror!!
August 7, 2013
Rated 3 out of 5 by Michael725 Unfortunately, it was not a relaxing stay...
We have stayed several times at the Westin Bayshore in Vancouver BC over the years... Actually, Michael Mazon has been staying there since he was a young boy with his family and then throughout the years.. We drive up from Seattle so we always look forward to a fun, relaxing and enjoyable experience at this Resort and Spa.
However, this particular stay last Saturday unfortunately, was far from being restful and relaxing. There was some kind of bike event where groups rode around the path hooting & hollering and playing loud boom box music late into the night and lasting through the early morning. Finally, at 12-midnight, we thought they were finally finished but that wasn't the case. We were continuously woken up numerous times until 3a in the morning. We were exhausted the next day.
We feel that we should have been advised of this at least during the time we checked in around 5p or even notified later by the front desk. We would have liked to have stayed a higher floor in the tower or somewhere far from the bike path. We would have asked to change rooms even at midnight but we kept thinking it was almost over. By the time 1a, 2a and 3a rolled around, we hardly felt like requesting a room change. We talked to the front desk and front desk manager the next morning about this and all they could say was that they weren't aware of this event. We feel that with this location being surrounded by a major path and marina, they should be aware of local events, especially ones that will be loud and last throughout the evening and into the early morning hours. They comp'd our parking but that does not begin to make us feel better after loosing a night's sleep in a resort that is meant to be peaceful. This too was disappointing. On top of that, we paid the highest we've ever paid so we did not leave feeling good about our stay. After all the times we've stayed at the Westin Bayshore, we were really disappointed to have had this horrible experience.
July 9, 2014
Rated 3 out of 5 by stef1967 Good Hotel
Was surprised to see how many of my colleuges had trouble with thier rooms.
January 11, 2013
Rated 4 out of 5 by tealbirdbc Great Location
Easy access to all the downtown attractions. Peaceful and beautiful hotel
November 5, 2013
Rated 5 out of 5 by AngA Great experience
Staff were very friendly and accomodating. Excellent service! thanks you.
May 31, 2013
Rated 4 out of 5 by Titus2010 SPG friendly
Friendly staff and open to meet room preference given SPG membership.
May 25, 2013
Rated 5 out of 5 by mojimoji I needed slippers
If slippers were equipped in the room, the ratings had been better.
December 9, 2012
Rated 4 out of 5 by Lynn123 Business Hotel
Clean, nice, comfortable business hotel. Staff were excellent.
March 14, 2013
Rated 4 out of 5 by Boots54 Great Hotel
A vey fine Hotel. Well maintained. Great rooms. Great pool.
July 3, 2013
Rated 5 out of 5 by ManiacManiat Incredible staff make the stay at Westin Bayshore worth while!
Incredible friendly staff, view, facility and amenities.
May 5, 2013
Rated 1 out of 5 by propman worst day in travel
This was a terrible experience it ruined our vacation
August 2, 2013
Rated 4 out of 5 by acemanbok westin has great service
Staff are welcoming, helpful and knowledgeable.
December 3, 2013
Rated 5 out of 5 by SPGTraveler12345 Great Stay
Great SPG recognition and a great hotel.
December 19, 2012
Rated 5 out of 5 by Robb1 Excellent venue and services
Excellent hotel and conference facility
October 27, 2012
Rated 2 out of 5 by Ernest The Reception Crew Needs Improvement
I sent an email to the Hotel Manager.
August 13, 2012
Rated 4 out of 5 by JimmyJ Great Stay
Great location and very quiet.
September 4, 2012
Rated 5 out of 5 by horses food
Gluten free food was AMAZING
March 4, 2013