Rated 1 out of 5 by Gordo64 Unacceptable
Room was not ready upon arrival.
Room was a too hot! Thermostat was set at 85F and never cooled off. Could not sleep all night and checked out early to get out of the heat.
Room window was damaged, fogged up and moisture between thermo panes blocking the view
December 9, 2013
Rated 5 out of 5 by romaga Excellent location, staff is great
This hotel met all our needs and we had a harbourview room which was exactly what we wanted. Having stayed in many hotels over the years, I will have to say that this hotel is an older one and could use a facelift. It did not affect our stay, but it may for other people. The staff at the front desk went beyond to help us at every request...they were amazing. We will return for another stay, perhaps in the summer. Thank you for making our stay very enjoyable.
December 4, 2013
Rated 5 out of 5 by Yngdoc Westin Halifax, incredible staff
The staff are incredible , professional, polite and informative.
The location of the hotel is near the waterfront. The food in the bar and restaurant facilities is fantastic.
You know that the Westin Halifax is going to be an outstanding experience when you first arrive and the door men open your car door.
Can't wait to return. Thank you for the great stay.
December 3, 2013
Rated 5 out of 5 by FrequentVisitor5 Just like Home
I always feel like a wlecomed friend when I enter the Westin Nova Scotia. Staff are very quick to respond by name and do whatever they can do to mke your stay an enjoyable experience.
November 19, 2013
Rated 2 out of 5 by Scotia Old, outdated and substandard
As compared to other hotels in Halifax this would be my last choice. Its old, outdated and substandard as compared to other hotels available. Also, given the rates this hotel should be much better. The room was not very clean, garbage was left from previous guest, the coffee maker still had an old used filter pack in it, and don't they ever dust the furniture/lamps etc? Also the "Heavenly" beds were not so heavenly after all. I will not be staying here again, I only did so this time because it was convenient to my needs at that time.
September 8, 2012
Rated 5 out of 5 by survivor Great Experience
Excellent service, always greated at the front desk by friendly welcoming staff. Alan Hogan and his front line service providers continue to impress us everytime we stay at the Westin. Overall experience was excellent.
We highly recommend the Westin to all our family and friends.
November 11, 2013
Rated 4 out of 5 by Guest4648 Generally a nice stay
I enjoyed most things about this hotel stay. The location is great, easy to walk around Halifax, and there is even a grocery store right next door. The staff is friendly, the valet parking was good and quick.
The restaurant was also good.
The only real complaint I have is I paid for a harbour-view upgrade, and I did get a nice room, but the window seals were broken and the condensation inside the windows ruined the harbour view. The upgrade was probably worth it just for the room itself, but it is touted as a harbour view upgrade, without a real harbour view.
If it wasn't for that issue, I would have rated the hotel a 5 star.
June 23, 2012
Rated 2 out of 5 by Brandilicious Needs Improvement
The room I stayed in (506) was in much need of improvement. Issues included:
- screws for blinds coming out of the walls,
- 2 lamps did not work
- heat wouldn't turn on
- magnetic door didn't always work
Overall, the staff was great with the exception of a man I suspect was either a front desk supervisor or an assistant manager. He was a tall, heavier-set, older white man with glasses and the way he snapped at and talked down to the other staff (who were very friendly and great) was terrible.
I would not recommend this hotel.
October 27, 2013