The Westin Ottawa

  • 11 Colonel By Drive
  • Ottawa,
  • Ontario
  • K1N 9H4
  • Canada
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age for Registration Policy

Guests must be 18 years or older to reserve a room. Valid photo identification is required at check-in.

Rated 4.3 out of 5 by 549 reviewers.
Rated 3 out of 5 by Rooms need renovation Hotel is in great location. However, rooms are in need of renovation. Carpet was worn and beds we lopsided. One day they ran out of wash clothes, had to wait till the next day. Otherwise hotel was good and close to everything. June 1, 2012
Rated 5 out of 5 by This hotel property is the best great hotel great location great people August 26, 2014
Rated 4 out of 5 by A wonderful stay We attended a convention/meeting held at the Westin. We appreciated the room, the staff and the convenience of the location to Parliament Hill, the By Ward Market and other sites of interest. June 22, 2014
Rated 5 out of 5 by This hotel has a great location and great service I highly recommend this hotel. It is quiet, clean, and friendly. You are warmly greeted by everyone the moment you step into this Westin hotel. July 28, 2014
Rated 5 out of 5 by Top Notch Our stay was excellent as always. Staff was personable and professional. August 19, 2014
Rated 5 out of 5 by Wonderful Staff and real dedication to customer! Helpful and charming staff from check in to check out - and a special 'thank you' to room service team who went over and above to ensure we had a lovely evening at the hotel! July 7, 2014
Rated 5 out of 5 by Excellent Hotel and well situated Excellent quality hotel with wonderful room. Well located and convenient. August 18, 2014
Rated 4 out of 5 by Great Service I arrived late on a Sunday night with specific requirements for meetings the next morning. The Front desk and night manager when above and beyond looking after my needs. Staff on duty Sunday March 10, 2013 at midnight. March 13, 2013
Rated 4 out of 5 by Amenities Great - some rooms need TLC I stayed on the preferred floors and it was good but a couple of people I was with were in the non preferred floors and they need a little TLC Facilities were very good July 7, 2014
Rated 5 out of 5 by Best place to stay near business district Excellent all round! Just wish the Hot Tub was hotter. August 19, 2014
Rated 5 out of 5 by Canada Day Although we live in Ottawa, we reserve a room at the Westin every year just to be able to take in the festivities knowing that my family has a comfortable room to return to. Peace of mind at an affordable price. July 11, 2012
Rated 5 out of 5 by great experience one night emergency accomadations - excellent service August 19, 2014
Rated 5 out of 5 by This hotel is one of the best hotels I have stayed around the world This hotel as exceeded my expectations on all accounts...comfort, responsiveness of staff, accessibility, overall atmosphere, it is quite excellent! July 16, 2014
Rated 5 out of 5 by Wonderful stay Thank you Westin Ottawa for making our stay a very relaxed and wonderful experience. I stayed for a conference and I truly enjoyed my stay. Kudos to your very helpful staff, they provided great service to us. July 9, 2012
Rated 4 out of 5 by This hotel has a very good location The location and the fitness center is very good, the room I had was a bit worn, need some refreshing. The elevators gave a lot of waiting. The breakfast was also a very good experience, Overall a good hotel. January 28, 2013
Rated 5 out of 5 by Wonderful staff and facilities The staff made sure that even though their system was down, I could check into my room and everything was seamless. July 31, 2014
Rated 5 out of 5 by The staff was awesome I was especially impressed with JENNY in Housekeeping. She cleaned my room, she responded so readily to my wishes and was kind and very helpful! Bravo, Jenny! July 7, 2014
Rated 5 out of 5 by This hotel has great meeting and event facilities I was very happy with my stay. I always have a hard time sleeping in hotels and I still slept well. Bed was comfortable but pillows was a bit big for my neck giving me slight stiffness. June 4, 2014
Rated 5 out of 5 by Ideally located, excellent hotel The Westin Ottawa is ideally located, connected to shopping and minutes away from major attractions. Staff and service are absolutely exceptional. Recently renovated rooms are pristine, with splendid views. November 26, 2013
Rated 4 out of 5 by Comfortable/relaxing Simple things go much farther than when one tries too hard. This is what you can expect from a stay at the westin, comfort, relaxed atmosphere, and little to worry about. I have always enjoyed my stay here. October 11, 2013
Rated 5 out of 5 by location location location close to everything....nice view of the gatineau hills and changing fall colours from our window.....clean, fabulous bed, quiet, friendly, attentive staff.....love the westin (free wifi? just a suggestion) October 11, 2012
Rated 5 out of 5 by Restaurant staff excellent During my stay, a gentleman named Raschid provided excellent service on two occasions in the restaurant. He was respectful, helpful and very pleasant. He exceeded my expectations in terms of table service. April 1, 2013
Rated 5 out of 5 by Noisy at night Hotel almost full occupency on saturday 26th of july 2014. Wedding and Masquerade. Very Noisy at 3 am on our floor. July 29, 2014
Rated 5 out of 5 by Hotel is in a great location Hotel is in a great location close to the Byward Market. Hotel was clean and all staff were very helpful on check-in and check-out. July 21, 2014
Rated 4 out of 5 by The view was spectacular I must say that the staff was very helpful on check in. August 16, 2014
Rated 5 out of 5 by Great Staff Your hotel should become a school to teach staff on how to threat customers. To a person, they all went out of the way to make our stay most enjoyable. Special thanks to Marissa (sp) in the Daley Express November 19, 2013
Rated 4 out of 5 by A very expensive stay A very nice hotel with great comfort of course cost more than other. But not to include internet in the fee, even for members seems very strange. I really do not think the stay was worth the price. April 11, 2014
Rated 4 out of 5 by Poor Internet Services Internet was horrible. Called front desk, they sent me to helpline. Tech support admitted that the system was over burdened. Lost two hours of work producticity one night. Had to move to a coffee shop. October 26, 2013
Rated 4 out of 5 by Prom Graduation I appreciate the fact that I have to complete a form to be sure that my son will have a nice experience in his graduation prom and be in a safe environment. June 30, 2014
Rated 2 out of 5 by The room Was quite uncomforable. Given that, with gold status, and having booked months in advance, I would have expected that my room would not have been given away because of my late arrival. Disappointing! February 14, 2013
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