Rated 2 out of 5 by Rocco65 The room
Was quite uncomforable. Given that, with gold status, and having booked months in advance, I would have expected that my room would not have been given away because of my late arrival. Disappointing!
February 14, 2013
Rated 4 out of 5 by PC11 quiet stay even with a hotel full of grad kids
I was somewhat anxious at check-in about the noise level in the hotel because kids from a graduation were staying at the hotel. The front desk put us away from the students and we had a great stay.
June 17, 2013
Rated 4 out of 5 by Canadatripper Great Location, Nice fitness center
The Westin is a great location for the touring. The staff was friendly, & our room & was comfortable and roomy. There was a nice fitness center & a pool as well as a squash courts/basketball courts.
August 27, 2012
Rated 5 out of 5 by jesy88 Good location and great service
Central in location. Close to good shopping area and nice restaurants. Room was spacious, comfortable and clean. The hotel staff made you feel welcome from time of check-in till the end of my stay.
November 25, 2012
Rated 4 out of 5 by sensfan Great location/view
Hotel is located right downtown, attached to congress centre and rideau centre...easy walk to NAC, Parliament, Market...recommend staying on high level floor with Parliament view...very nice
March 20, 2013
Rated 5 out of 5 by SPaw Great Location
Great Location in Ottawa. Banquet staff very professional and easy to work with. Heavenly beds are extremely comfortable.
December 2, 2013
Rated 4 out of 5 by Jay2012 Ottawa Stay, August 2012
The elevators are under reconstruction and totally screwed up. You need to be patient, very patient with them. Otherwise it is a very good hotel and the staff was professional and polite.
August 22, 2012
Rated 4 out of 5 by Janet7 Excellent location
Hotel was great !
Location was ecellent close to everything !
Whenever I am in Ottawa I stay at the Westin its the best hotel in Ottawa. Staff are very friendly and helpful in every way.
June 1, 2012
Rated 4 out of 5 by Mark2013 Westin Ottawa
My choice while in Ottawa (and I am there a lot)! A great hotel (which will be even better when they finish their elevator renewal project). Staff is concientious and customer focused.
February 1, 2013
Rated 5 out of 5 by Hedgerow Fantastic hotel in the heart of Ottawa
Great location with superb service. You will be lucky if Rebecca is in charge of your room while you are there. She is top notch!
Everyone we encountered offered superb service.
August 2, 2013
Rated 5 out of 5 by Office Great Service
Thank you for the great food and service all around. Everyone is so friendly and go our of their way to ensure we are well taken care of , 5 star expereince for my wife and i ... .
December 19, 2012
Rated 5 out of 5 by Stig21 Excellent Hotel & Service
First time I stayed at the hotel. I have to say, it was one of the best hotels I have stayed at do date. I travel quite extensively, and have to say the service was outstanding.
January 28, 2013
Rated 4 out of 5 by RJ717 poor wireless service
Exceptionally poor wireless service throughout the hotel and the elevator construction, that is ongoing forever, makes the floors poorly accessible. Expect long elevator waits
April 30, 2013
Rated 5 out of 5 by ag23 location, location, locatioon
Wonderful hotel and staff. Fresh flavored water in lobby was a nice touch during heat wave. Walking distance to everything. Nice ambiance and fresh smell through out building.
August 9, 2012
Rated 4 out of 5 by Peg123 Ease and Comort at the same time
As an event planner, who was hosting a holiday lunch for 650 people, it was nice to stay and be cared for the night before, so I could wake up relaxed/fresh and ready to go!
December 10, 2012
Rated 5 out of 5 by preacherray Staff and room were great
Staff was very attentive. The complimentary beer and crackers was very appreciated. Room was very clean and bed was comfortable. We are looking forward to our next stay.
December 28, 2012
Rated 5 out of 5 by Ellen616 Helpful staff
Concierge staff was very helpful to us. One elevator was under construction during our stay, but the staff did a nice job staffing the working ones during "peak" times.
August 15, 2012
Rated 5 out of 5 by VJL114 EXCELLENCE IN OTTAWA
THE WESTIN OTTAWA MET ALL OUR EXPECTATIONS AND MORE. THE STAFF WAS VERY FRIENDLY AND HELPFUL. EVERYTHING WAS VERY ENJOYABLE. WE FOUND OUR HOTEL IN OTTAWA!!!!
August 27, 2013
Rated 5 out of 5 by Mirella21 Easy access to the Rideau Shopping Center
Excellent location with easy access to Rideau shopping center. Amazing shopping experience. Great view. Excellent staff. A lovely experience all around., Thank You.
September 7, 2012
Rated 4 out of 5 by Libraran1 Great staff nice hotel
We enjoyed our stay and found staff very helpful...they provided a great kids programme on the Saturday ..making cookies with a chef ..,wow. Thanks we will return.
February 18, 2013
Rated 5 out of 5 by RR33 Great Location
Great location within walking distance to everything you want to see and do. For severe allergy sufferers the Westin with their Green program is the place to stay.
August 21, 2012
Rated 4 out of 5 by tacara100 Very good hotel
clean, great location
No bath, coffee maker but no coffee, Very small inconvenient, but I guess I was expected them from past excellent experiences at this hotel
February 5, 2013
Rated 5 out of 5 by Summer01 This hotel was very comfortable
Great amenities. Great help from the concierge. Lovely pool and workout facilities. Food was overpriced. A bit difficult to get in and out of when driving.
July 28, 2013
Rated 5 out of 5 by Reason7 Worth the trip
Westin Ottawa was beautiful and clean. Employees are friendly and helpful. We had a wonderful time. Having the mall attached to the hotel was convenient too.
January 1, 2013
Rated 5 out of 5 by RedAlbertan A highlight of my last trip
My stay was a wonderful hotel experience with attentive staff, exceptional facilities and a superior room. The view of Ottawa from my room was truly lovely.
November 21, 2012
Rated 4 out of 5 by BernieW Convenience
The Westin Ottawa is close to everything in the downtown core and simple to get to for those who need to do business in the area.
October 14, 2013
Rated 4 out of 5 by roc1 good hotel / can be great
the elevators continue to be an issue here;I realise they are being modernised but the delays etc can be v.irritating when one is on a tight schedule.
March 11, 2013
Rated 1 out of 5 by Chris80 Never again
Room not clean even after complaints. Staff not bilingual and rude if adressed in French. Room had no view. Best thing about my stay: quick check out.
November 5, 2012
Rated 2 out of 5 by FM123 Way below expectations
Multiple small mistakes done by staff made my stay very bad, starting from the parking man, room services, and room dining services!
September 20, 2013
Rated 5 out of 5 by YanaJ Great hotel
Well priced, nice amenities, great location, overall wonderful experience
November 26, 2013