Rated 5 out of 5 by Stig21 Excellent Hotel & Service
First time I stayed at the hotel. I have to say, it was one of the best hotels I have stayed at do date. I travel quite extensively, and have to say the service was outstanding.
January 28, 2013
Rated 4 out of 5 by RJ717 poor wireless service
Exceptionally poor wireless service throughout the hotel and the elevator construction, that is ongoing forever, makes the floors poorly accessible. Expect long elevator waits
April 30, 2013
Rated 5 out of 5 by ag23 location, location, locatioon
Wonderful hotel and staff. Fresh flavored water in lobby was a nice touch during heat wave. Walking distance to everything. Nice ambiance and fresh smell through out building.
August 9, 2012
Rated 4 out of 5 by Peg123 Ease and Comort at the same time
As an event planner, who was hosting a holiday lunch for 650 people, it was nice to stay and be cared for the night before, so I could wake up relaxed/fresh and ready to go!
December 10, 2012
Rated 4 out of 5 by Frannie14 Internet
just a bit disappointed wifi access had to be paid for if non spg
February 15, 2014
Rated 5 out of 5 by preacherray Staff and room were great
Staff was very attentive. The complimentary beer and crackers was very appreciated. Room was very clean and bed was comfortable. We are looking forward to our next stay.
December 28, 2012
Rated 5 out of 5 by Ellen616 Helpful staff
Concierge staff was very helpful to us. One elevator was under construction during our stay, but the staff did a nice job staffing the working ones during "peak" times.
August 15, 2012
Rated 5 out of 5 by Mirella21 Easy access to the Rideau Shopping Center
Excellent location with easy access to Rideau shopping center. Amazing shopping experience. Great view. Excellent staff. A lovely experience all around., Thank You.
September 7, 2012
Rated 5 out of 5 by RR33 Great Location
Great location within walking distance to everything you want to see and do. For severe allergy sufferers the Westin with their Green program is the place to stay.
August 21, 2012
Rated 4 out of 5 by Libraran1 Great staff nice hotel
We enjoyed our stay and found staff very helpful...they provided a great kids programme on the Saturday ..making cookies with a chef ..,wow. Thanks we will return.
February 18, 2013
Rated 4 out of 5 by tacara100 Very good hotel
clean, great location
No bath, coffee maker but no coffee, Very small inconvenient, but I guess I was expected them from past excellent experiences at this hotel
February 5, 2013
Rated 5 out of 5 by VJL114 EXCELLENCE IN OTTAWA
THE WESTIN OTTAWA MET ALL OUR EXPECTATIONS AND MORE. THE STAFF WAS VERY FRIENDLY AND HELPFUL. EVERYTHING WAS VERY ENJOYABLE. WE FOUND OUR HOTEL IN OTTAWA!!!!
August 27, 2013
Rated 5 out of 5 by Reason7 Worth the trip
Westin Ottawa was beautiful and clean. Employees are friendly and helpful. We had a wonderful time. Having the mall attached to the hotel was convenient too.
January 1, 2013
Rated 5 out of 5 by RedAlbertan A highlight of my last trip
My stay was a wonderful hotel experience with attentive staff, exceptional facilities and a superior room. The view of Ottawa from my room was truly lovely.
November 21, 2012
Rated 5 out of 5 by Summer01 This hotel was very comfortable
Great amenities. Great help from the concierge. Lovely pool and workout facilities. Food was overpriced. A bit difficult to get in and out of when driving.
July 28, 2013
Rated 1 out of 5 by Chris80 Never again
Room not clean even after complaints. Staff not bilingual and rude if adressed in French. Room had no view. Best thing about my stay: quick check out.
November 5, 2012
Rated 4 out of 5 by roc1 good hotel / can be great
the elevators continue to be an issue here;I realise they are being modernised but the delays etc can be v.irritating when one is on a tight schedule.
March 11, 2013
Rated 4 out of 5 by WITS Always a pleasure to stay
Great property and enjoy every stay.
February 10, 2014
Rated 4 out of 5 by Judy56 Upgrade to elevators
The wait for the elevator took longer than I liked but I understand the reason why and do like that that there was a staff member assisting.
February 10, 2013
Rated 5 out of 5 by SPaw Great Location
Great Location in Ottawa. Banquet staff very professional and easy to work with. Heavenly beds are extremely comfortable.
December 2, 2013
Rated 5 out of 5 by Kevin21 Westin Ottawa
As a Platinum SPG member you provided me with a corner room that was outstanding. Lots of space a separate shower and soaker tub, Terrific
April 1, 2013
Rated 5 out of 5 by Vlad Excellent Hotel
We liked everything in this hotel. Excellent location, very nice service, clean and nice!
Best location for skating on the Rideau Canal!
February 20, 2013
Rated 2 out of 5 by FM123 Way below expectations
Multiple small mistakes done by staff made my stay very bad, starting from the parking man, room services, and room dining services!
September 20, 2013
Rated 4 out of 5 by BernieW Convenience
The Westin Ottawa is close to everything in the downtown core and simple to get to for those who need to do business in the area.
October 14, 2013
Rated 5 out of 5 by Ralph Great Restaurant
Great location, wonderful staff, very accommodating.
Restaurant food was excellent. A very enjoyable stay...would recommend it highly.
February 15, 2013
Rated 4 out of 5 by DDDd Take the stairs!t
The elevator reno project seems to have gone on forever. When the hotel is busy it can mean 15-20m waits for the elevator. Ridiculous!
February 7, 2013
Rated 5 out of 5 by ScotinNJ Very friendly staff & comfortable hotel
Really delicious breakfast selection but pricey. Great to have direct access to shopping mall & cinema, especially in winter weather.
March 20, 2013
Rated 5 out of 5 by Mags26 Great concierge staff
Concierge staff were very helpful. Best service I had so far. I will definitely return here and recommend this hotel to my friends.
April 3, 2013
Rated 5 out of 5 by Wendy1 Great hotel, in a perfect location
If you are looking for an excellent hotel in the heart of Ottawa close to shopping, restaurants and attractions this is the best.
June 13, 2013
Rated 5 out of 5 by pierre clean modern quiet confortable
exxcellent view of the rideau canal a nd parliament buildings. very quiet and clean. very comfortrable bed
friendly helpful staff
February 26, 2013