Rated 2 out of 5 by FM123 Way below expectations
Multiple small mistakes done by staff made my stay very bad, starting from the parking man, room services, and room dining services!
September 20, 2013
Rated 2 out of 5 by Herman7 Lack of Heat
Emplyees could not get heat on in our room. It was cold! Air conditioning remained on despite thermostat.
June 24, 2014
Rated 5 out of 5 by Mags26 Great concierge staff
Concierge staff were very helpful. Best service I had so far. I will definitely return here and recommend this hotel to my friends.
April 3, 2013
Rated 5 out of 5 by Ralphson1 High quality hotel close to nation's capital
The Westin Ottawa provides both high quality accommodation and proximity to the capital's political and cultural center.
May 10, 2014
Rated 5 out of 5 by Roland Great accomodations
The Weston has accommodated us for several years for Canada Day festivities. Excellent service.
July 4, 2014
Rated 4 out of 5 by BernieW Convenience
The Westin Ottawa is close to everything in the downtown core and simple to get to for those who need to do business in the area.
October 14, 2013
Rated 5 out of 5 by pierre clean modern quiet confortable
exxcellent view of the rideau canal a nd parliament buildings. very quiet and clean. very comfortrable bed
friendly helpful staff
February 26, 2013
Rated 5 out of 5 by Wendy1 Great hotel, in a perfect location
If you are looking for an excellent hotel in the heart of Ottawa close to shopping, restaurants and attractions this is the best.
June 13, 2013
Rated 4 out of 5 by CF14 Housekeeping
My room was not cleaned for the first two days. It was okay, however it would have been nice if someone had mentioned it to me.
June 6, 2013
Rated 4 out of 5 by John1969 Great location and good services
It is my first time to stay at Westin hotel in Ottawa! As Platinum member of SPG, I appreciate your service, and location!
October 11, 2012
Rated 4 out of 5 by Waymac45 Weekend in March 2013
I was pleased with all aspects (except the long waits for elevators) of my stay and I would recommend the hotel to anyone.
March 26, 2013
Rated 5 out of 5 by SPaw Great Location
Great Location in Ottawa. Banquet staff very professional and easy to work with. Heavenly beds are extremely comfortable.
December 2, 2013
Rated 4 out of 5 by Covo i am a long time guest and almost always stay with you when I am in Ottawa.
I always stay at the Westin when I am visiting Ottawa whether for business or pleasure. It is simply "top shelf."
May 4, 2014
Rated 4 out of 5 by Paul1949 Room Condition 1506
The room needs upgrading. It is starting to look seedy and is below the standard I have grown to expect from the Westin.
March 12, 2013
Rated 5 out of 5 by esm2012 Excellent Stay
All the staff were friendly - only challenge was elevators - which they are working on.
Great environment and location.
August 21, 2012
Rated 4 out of 5 by Elica1812 Breakfast
Continental Breakfast should be include for SPG members. Did not see that being a member was a perk from non membership
May 22, 2013
Rated 5 out of 5 by mitchl this hotel is positioned well in the city of Ottawa
very comfortable hotel and well positioned in the city.
July 28, 2014
Rated 5 out of 5 by Gymrat Excellent Gym
Expansive gym for those who enjoy weight training; they also have a running plan and a good local location for running
July 30, 2013
Rated 1 out of 5 by mitchl This hotel has a great location for Ottawa
I love this hotel!! It is close to everything, especially my location for the business i do when i travel to Ottawa.
February 14, 2014
Rated 5 out of 5 by 1Happyguest Wonderful location, room and staff!
We loved our stay at the Westin in Ottawa. The location, room, and staff are fabulous!
Looking forward to our return.
August 29, 2012
Rated 5 out of 5 by Bobby41 This hotel is excellent
The staff met what we expect and are always very friendly
July 25, 2014
Rated 5 out of 5 by Greg0421 Very nice hotel!!
Surpassed my expectations...very nice room, clean, etc. Extremely friendly staff and overall a wonderful experience.
December 10, 2012
Rated 5 out of 5 by Suemo13 Great location
Good hotel, great location, walking distance to the canal, Parliment buildings, shops & pubs. Staff were fantastic!
February 25, 2013
Rated 5 out of 5 by baileys Weekend
We thoroughly enjoyed our stay! The room was lovely and the staff very friendly!
July 1, 2014
Rated 5 out of 5 by DVDGrafton Great location
Perfectly located for a visit to Ottawa.
Comfortable and quiet rooms
June 22, 2014
Rated 5 out of 5 by RoKa35 Westin Ottawa
Great place to stay in Ottawa, warm friendly staff always ready to assist. Best location for downtown area.
March 1, 2013
Rated 4 out of 5 by carlap next to shopping centre
nice hotel, good location
August 5, 2014
Rated 5 out of 5 by lindsay217 Exceptional location and great service
The staff at the hotel went above and beyond to respond to any concerns or requests.
June 13, 2014
Rated 5 out of 5 by sweetchick they repair issues fast
the door to our bathroom was stuck closed and they were up and had it fixed immediatly no guestion asked!
September 5, 2012
Rated 5 out of 5 by RJ51 Comfortable rooms
My room was very comfortable. Good beds. Would definitely return.
July 7, 2014