Rated 4 out of 5 by tacara100 Very good hotel
clean, great location
No bath, coffee maker but no coffee, Very small inconvenient, but I guess I was expected them from past excellent experiences at this hotel
February 5, 2013
Rated 5 out of 5 by VJL114 EXCELLENCE IN OTTAWA
THE WESTIN OTTAWA MET ALL OUR EXPECTATIONS AND MORE. THE STAFF WAS VERY FRIENDLY AND HELPFUL. EVERYTHING WAS VERY ENJOYABLE. WE FOUND OUR HOTEL IN OTTAWA!!!!
August 27, 2013
Rated 5 out of 5 by Reason7 Worth the trip
Westin Ottawa was beautiful and clean. Employees are friendly and helpful. We had a wonderful time. Having the mall attached to the hotel was convenient too.
January 1, 2013
Rated 5 out of 5 by Summer01 This hotel was very comfortable
Great amenities. Great help from the concierge. Lovely pool and workout facilities. Food was overpriced. A bit difficult to get in and out of when driving.
July 28, 2013
Rated 5 out of 5 by RedAlbertan A highlight of my last trip
My stay was a wonderful hotel experience with attentive staff, exceptional facilities and a superior room. The view of Ottawa from my room was truly lovely.
November 21, 2012
Rated 5 out of 5 by SPaw Great Location
Great Location in Ottawa. Banquet staff very professional and easy to work with. Heavenly beds are extremely comfortable.
December 2, 2013
Rated 4 out of 5 by roc1 good hotel / can be great
the elevators continue to be an issue here;I realise they are being modernised but the delays etc can be v.irritating when one is on a tight schedule.
March 11, 2013
Rated 1 out of 5 by Chris80 Never again
Room not clean even after complaints. Staff not bilingual and rude if adressed in French. Room had no view. Best thing about my stay: quick check out.
November 5, 2012
Rated 5 out of 5 by RARAH Hotel had everything
Perfect place to stay for sport events
January 20, 2014
Rated 5 out of 5 by Jackie60 Great Decor!
We had a wonderful stay as ever.
January 20, 2014
Rated 4 out of 5 by Judy56 Upgrade to elevators
The wait for the elevator took longer than I liked but I understand the reason why and do like that that there was a staff member assisting.
February 10, 2013
Rated 4 out of 5 by BernieW Convenience
The Westin Ottawa is close to everything in the downtown core and simple to get to for those who need to do business in the area.
October 14, 2013
Rated 5 out of 5 by Kevin21 Westin Ottawa
As a Platinum SPG member you provided me with a corner room that was outstanding. Lots of space a separate shower and soaker tub, Terrific
April 1, 2013
Rated 2 out of 5 by FM123 Way below expectations
Multiple small mistakes done by staff made my stay very bad, starting from the parking man, room services, and room dining services!
September 20, 2013
Rated 5 out of 5 by Vlad Excellent Hotel
We liked everything in this hotel. Excellent location, very nice service, clean and nice!
Best location for skating on the Rideau Canal!
February 20, 2013
Rated 5 out of 5 by Ralph Great Restaurant
Great location, wonderful staff, very accommodating.
Restaurant food was excellent. A very enjoyable stay...would recommend it highly.
February 15, 2013
Rated 4 out of 5 by DDDd Take the stairs!t
The elevator reno project seems to have gone on forever. When the hotel is busy it can mean 15-20m waits for the elevator. Ridiculous!
February 7, 2013
Rated 5 out of 5 by ScotinNJ Very friendly staff & comfortable hotel
Really delicious breakfast selection but pricey. Great to have direct access to shopping mall & cinema, especially in winter weather.
March 20, 2013
Rated 5 out of 5 by Mags26 Great concierge staff
Concierge staff were very helpful. Best service I had so far. I will definitely return here and recommend this hotel to my friends.
April 3, 2013
Rated 5 out of 5 by Wendy1 Great hotel, in a perfect location
If you are looking for an excellent hotel in the heart of Ottawa close to shopping, restaurants and attractions this is the best.
June 13, 2013
Rated 5 out of 5 by pierre clean modern quiet confortable
exxcellent view of the rideau canal a nd parliament buildings. very quiet and clean. very comfortrable bed
friendly helpful staff
February 26, 2013
Rated 4 out of 5 by CF14 Housekeeping
My room was not cleaned for the first two days. It was okay, however it would have been nice if someone had mentioned it to me.
June 6, 2013
Rated 4 out of 5 by Waymac45 Weekend in March 2013
I was pleased with all aspects (except the long waits for elevators) of my stay and I would recommend the hotel to anyone.
March 26, 2013
Rated 4 out of 5 by John1969 Great location and good services
It is my first time to stay at Westin hotel in Ottawa! As Platinum member of SPG, I appreciate your service, and location!
October 11, 2012
Rated 4 out of 5 by Paul1949 Room Condition 1506
The room needs upgrading. It is starting to look seedy and is below the standard I have grown to expect from the Westin.
March 12, 2013
Rated 5 out of 5 by Gymrat Excellent Gym
Expansive gym for those who enjoy weight training; they also have a running plan and a good local location for running
July 30, 2013
Rated 4 out of 5 by Elica1812 Breakfast
Continental Breakfast should be include for SPG members. Did not see that being a member was a perk from non membership
May 22, 2013
Rated 5 out of 5 by esm2012 Excellent Stay
All the staff were friendly - only challenge was elevators - which they are working on.
Great environment and location.
August 21, 2012
Rated 5 out of 5 by 1Happyguest Wonderful location, room and staff!
We loved our stay at the Westin in Ottawa. The location, room, and staff are fabulous!
Looking forward to our return.
August 29, 2012
Rated 5 out of 5 by Greg0421 Very nice hotel!!
Surpassed my expectations...very nice room, clean, etc. Extremely friendly staff and overall a wonderful experience.
December 10, 2012