Rated 5 out of 5 by AJC54 Weston Ottawa
Excellent accomodation. Will definately book again when in Ottawa.
December 17, 2014
Rated 5 out of 5 by Agro13 Very comfortable Stay
The hotel is located very centrally and conveniently. The staff are very friendly and accomodating
December 5, 2014
Rated 2 out of 5 by PAAG This hotel was disappointing
On check in,I was not given the junior suite I had booked. Not all the guess had checked in, so my question is why did I have to wait until next morning to have a new room?
I have stayed at westin Ottawa several times in the past but now it seem that the client service is not as good as it was. The service at restaurant in paticular is poor.
Lastly, there is very limited clothes closet space in the junior suite; not acceptable.
Lots of dust under the bed. All in all, not a great experience.
December 4, 2011
Rated 4 out of 5 by WDoc Great hotel
This location is well suited-downtown Ottawa and connected to an upscale shopping mall. Very close to the Parliament Buildings, Byward Market, Convention Centre and the Rideau Canal. Great facilities and excellent service
November 26, 2014
Rated 4 out of 5 by CanuckM Deluxe King Room With Problems-2116
The closet was half-size and far too small.for our coats--we kept them on the sofa. The thermostat was broken, so the room was either too hot or too cold as our choice was to either turn it on or off. This was reported after the first of a 3 night stay., after which the default was changed from too cold to too hot.
There were many TV channels, but neither BNN nor CNBC were present.
The room, itself, was bright and comfortable.
November 30, 2011
Rated 4 out of 5 by BillN Comfortable, Convenient, Central
Ideally located adjacent to the scenic Rideau Canal (perfect for joggers and walkers), this hotel is also convenient to both the government district and the hopping Byward Market. Our junior suite was comfortable, endowed with a double sink large bathroom with excellent lighting, and a blessed second door that insulated the bedroom from hallway noise. As prior reviewers have noted, the hotel has been caught up in a supplier’s labor dispute that coincides with an attempt to update the elevators, but the problems were not nearly as severe as some have related. Without doubt it will be better when the company finishes their work, but during our long weekend the elevators were no worse than in some other hotels that simply have a permanently under-engineered system. The Shore Club restaurant is a refined warm place that met our high expectations for food and service; it also has a sophisticated bar. Platinum guests will appreciate an amenity breakfast that is among the most complete offered at Starwood properties.
June 24, 2013
Rated 5 out of 5 by Captin Thank you
Thank you to all staff for being so good at what you do!!! And my stay was excellent !
November 20, 2014
Rated 4 out of 5 by Nickname2014 Loved it!
A bit expensive, but worth every penny.
November 20, 2014