The Westin Ottawa

  • 11 Colonel By Drive
  • Ottawa,
  • Ontário
  • K1N 9H4
  • Canadá
  • Mapa

Quartos e tarifas

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Age for Registration Policy

Guests must be 18 years or older to reserve a room. Valid photo identification is required at check-in.

Rated 4.3 out of 5 by 551 reviewers.
Rated 1 out of 5 by Nickel & Dime Experience This has been the worst Westin I have stayed in. I am a gold Member and expect some benefits - but even non-gold members should be disappointed with these problems. - Local and 1-800 calls - Free? NO - $1.77 + $.22 tax = $1.99 per call - Paper delivered to door? NO - twice in 5 mornings there was some by the elevator I had to go to the lobby to get a paper - when I asked about this at the Gold desk - I was told they stopped delivering to room doors awhile ago - but they could add this to my profile - the problem is my profile already had this listed. Gold member late check out - I asked for late check out - calling from a Gold member floor - and was told I had to call back on the day of check out because they weren't sure of the availability - I reminded them I was a gold member - they apologized and gave me late check out - as I am guaranteed; - in room Television - an ancient old Philips with crappy remote - took over an hour to get the remote delivered when the first one died and I had to call to remind them. - Golf channel listed in Westin "Stay Well: Directory as ch 78 - it does not work - I called the front desk because this was Master's Week - the suggestion was "try the sports channel"! - When my remote was not working I saw an ad on the initial channel about downloading an ap to control the tv - I did this but needed a code to activate the ap - I called the front desk and they had no idea what I was talking about - they called back and said this service was not offered in this Westin; - a cordless phone in the room - the battery didn't hold a charge; - a weight room - yes but down a grungy hallway and an even older tv that got fewer channels than the room and didn't even get the sports channel and with some odd music piped in that had no volume control to turn it off or even down. - a business centre - yes, but you have to swipe a credit card and are charged $5.95 for maximum 15 minutes to even do a search then if you want to print a boarding pass - that's another $1.00 per page!! Unbelievable. I normally love the Westin - I am coming back to Ottawa for 10 days in May and it won't be to the Ottawa Westin - I would recommend you try another hotel brand as well. April 11, 2015
Rated 3 out of 5 by Great hôtel bad policy My last stay march 22 to 24 was a bad experience .I am a long time client and preferred guest member at the westin.On that last trip to Ottawa I left my wallet on the kitchen table at home.I noticed the situation too late I was almost in Ottawa.After explaining my situation and giving the clerk my Amex card info in full I was refused the room under my name.I was given access only if a credit card was swipped.Wow for helping a valued customer feel good about is business choice for the last 15years.I know well you will understand my decision to stay somewhere else for my next business and family trips to Ottawa!! March 27, 2015
Rated 5 out of 5 by Beautiful rejuvenating experience Helpful, friendly, efficient staff. Great view of parliament and the ottawa canal. Beautiful, clean, modern rooms. Big comfortable bed, great shower. For a recommendation make the hottub a bit hotter. February 25, 2015
Rated 5 out of 5 by Weston Ottawa Excellent accomodation. Will definately book again when in Ottawa. December 17, 2014
Rated 5 out of 5 by Very comfortable Stay The hotel is located very centrally and conveniently. The staff are very friendly and accomodating December 5, 2014
Rated 4 out of 5 by Great hotel This location is well suited-downtown Ottawa and connected to an upscale shopping mall. Very close to the Parliament Buildings, Byward Market, Convention Centre and the Rideau Canal. Great facilities and excellent service November 26, 2014
Rated 4 out of 5 by Loved it! A bit expensive, but worth every penny. November 20, 2014
Rated 5 out of 5 by Thank you Thank you to all staff for being so good at what you do!!! And my stay was excellent ! November 20, 2014
  • 2015-04-24T18:59:32.591-05:00
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