The Westin Ottawa

  • 11 Colonel By Drive
  • Ottawa,
  • Ontário
  • K1N 9H4
  • Canadá
  • Mapa

Quartos e tarifas

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Age for Registration Policy

Guests must be 18 years or older to reserve a room. Valid photo identification is required at check-in.

Rated 4.3 out of 5 by 548 reviewers.
Rated 4 out of 5 by Great Stay - Conference in Ottawa I stayed at the Westin Ottawa and found the stay fantastic. I was there for a conference and thought the accommodations for both the room as well as the time spent in the conference areas was great. Everything was clean, if I needed anything staff was more than willing to assist. Would recommend this hotel to anyone staying in the Ottawa area. February 2, 2013
Rated 5 out of 5 by Excellent Hotel and well situated Excellent quality hotel with wonderful room. Well located and convenient. August 18, 2014
Rated 5 out of 5 by Best place to stay near business district Excellent all round! Just wish the Hot Tub was hotter. August 19, 2014
Rated 4 out of 5 by Great location! Best location in Ottawa. Pity that they still charge for internet access...who does that anymore?!! Our "Premium room" had paint flaking off the bathroom ceiling. Why not raise your room prices and INCLUDE breakfast? Parking is also not included. Staff were friendly and rooms are clean but if it wasn't for the location I'd rate it average. February 16, 2013
Rated 5 out of 5 by great experience one night emergency accomadations - excellent service August 19, 2014
Rated 4 out of 5 by Great Hotel I reserved a corner room and requested the highest floor possible. Having stayed at the hotel previously I know that the lower floors have obstructed views. Upon checkin , we were given a city view on the 14th floor (out of 22 floors)... unfortuanltely it has a partially obstructed view - I asked to change and was told that there was nothing else available. As we were staying only the one night - we decided not to make an issue of this... however I will never again reserve this type of room unless I am guarenteed a higher floor... we were very disappointed. We reserved for 2 people in the room but had to call down for a second backrobe (promptly brought up), there were stains on the towels and bathrobes (they were clean however) and the mirror in the room was dirty... fingerprints etc... Other than these small details - this is a very nice hotel - well located with outstadning service... We will return but insist of getting the floor we require.. August 20, 2012
Rated 5 out of 5 by Enjoyed my stay When ever I am in Ottawa I stay at the downtown Westin, not just because the location is ideal, but the rooms and service are outstanding. Even the Shore - Steak and Seafood restaurant on the lobby level is outstanding. I look forward to my next visit. July 13, 2014
Rated 5 out of 5 by Hotel has great proximity to downtown attractions. Beautiful hotel in the downtown area and close to lots of attractions. Hotel staff were very helpful and friendly. Rooms were spacious and clean and our view of the Parliament buildings was great. Breakfast buffet was tasty. We would like to see Free Wifi in the rooms instead of going to the lobby to check emails. May 20, 2014
Rated 4 out of 5 by Well Cared For I was very pleased with my experience this week. The staff was very attentive, recommending various restaurants in the area. The room was very comfortable and the view was amazing. August 1, 2014
Rated 4 out of 5 by Great rooms but Wifi should be free. This is a standard feature now. Beds, sheets, cleanliness are excellent. The bar area has great ambience. Wish there was a more informal dining setting for the evening though. Being charged the huge rate for Wifi is really out of line in terms of what is being offered by equivalent hotels. Wifi should be free in this day and age. Would make me reconsider next time. January 16, 2014
Rated 5 out of 5 by Great location The hotel is close to everything you want to do and see. Staff is polite and professional, the hotel restaurant has an amazing selection of food for every dietary need. I highly recommend the Westin pool and work out room - overall a fantastic hotel for every type of traveller. June 27, 2014
Rated 5 out of 5 by Above and Beyone The staff at Westin Ottawa go above and beyond to ensure your comfort and pleasure. I have Celiac Disease and while attending a conference the food services staff were compassionate to my needs and they even had a dedicated toaster for gluten free bread and bagels. Westin Ottawa is number 1 on my list of places to stay. May 3, 2014
Rated 4 out of 5 by Central Location and Convenience The Westin is well positioned to serve conference delegates. The rooms are well appointed and comfortable. In this day and age I find an extra charge for WIFI an inconvenience and the "Green room" program where they give you a $5 credit and don't enter the room for the duration of your stay is a major discomfort. May 16, 2014
Rated 4 out of 5 by Comfortable beds, great coffee This is an excellent hotel for visiting the sites in downtown Ottawa. It is very close to Parliament Hill and the Byward Market. The beds are very comfortable and the in-room Starbucks coffee is great. The rooms are spacious with good views of Ottawa. July 9, 2014
Rated 4 out of 5 by The view was spectacular I must say that the staff was very helpful on check in. August 16, 2014
Rated 4 out of 5 by Fix your elevators!!! Your hotel is excellent but the guest experience suffers because your elevators are terrible. Sometimes..over-engineering creates more problems than it solves..Your guests are unanimous on this point. Wait in line with them and see their frustration first-hand... VOC voice of the customer...a little Starwood Six Sigma lesson. :) May 27, 2013
Rated 5 out of 5 by Great from the first impression to the end. The Westin Ottawa is one of my favourite Canadian Hotels. I use it often when on business and always hope that the conference I am attending gets a worthwhile rate with the Westin. The location is great for me and the workout room has all the weights and cardio I use at my hometown gym. June 12, 2014
Rated 4 out of 5 by Excellent location - free wifi would have been nice Stayed at Ottawa West for 5 nights due to a conference. Staff were exceptional and room was clean. The conference rooms were very cold for the majority of the conference and having free wifi in-rooms would have been nice. In addition, upgrading ports in-rooms to support newest technology of iPods/iPhones/iPads is recommended. June 6, 2013
Rated 4 out of 5 by Winterlude Experience at the Westin We stayed for one night night in a Starwood Premium Room. The room was clean; however the door was not easy to close. The pool was small and not heated (barely warm) and the hot tub was small. Staff members were polite and helpful. Great location to stay if you want to be downtown and within walking distance to attractions. February 19, 2013
Rated 5 out of 5 by Gorgeous room Upgraded to a great "junior" suite. Spacious, interesting design & decor. Except for valet, who made no attempt to assist with luggage, excellent service. Very smooth check-in, check-out. Excellent location, easy walk to the market, Parliament and shopping complex connected to the Westin. Very slow elevators (under repair). March 6, 2013
Rated 5 out of 5 by Great Location I always stay the Westin because the facilities and room of the top quality and the staff is polite and helpful. It is also in perhaps the best location in Ottawa for doing business and easy walk to centre city clients and in the evening a close by Market are for numerous and good restauratns. May 30, 2014
Rated 5 out of 5 by Site Visit We're hosting our conference in September at Westin. This was a site visit. Great, attentive, responsive staff! Looking forward to our event next month. August 1, 2014
Rated 5 out of 5 by Excellent location Excellent location. Rooms exceptionally clean and amenities galore. Pool and fitness above expectations. Staff very courteous and helpful although confirmed reservation was wrong at check in, adjusted but then somehow appeared again with length of stay confusion for all parties. No in/out priveledges with self-parking. October 7, 2013
Rated 5 out of 5 by Hotel is in a great location Made to feel welcomed from the moment we drove in to the time we left! Would like to see purse hooks in the bar area (hate leaving it dangling from my knee or lying on the floor, small little thing to complain about). Please change your coffee brand or at least have options. Some people actually do not like Starbucks. October 29, 2013
Rated 5 out of 5 by Overall Good Service The Westin Ottawa staff are very knowledgeable and professional in their interactions with guests. We arrived by car and our greeting at the front door was very welcoming and our check in process was efficient, friendly and professional. July 6, 2014
Rated 5 out of 5 by Westin Never Fails to be Great Each and every time I stay at a Westin, I am impressed by the overall experience. From the quality of the amazing beds to the quiet rooms to the incredibly hospitable staff, it is bar none my favourite hotel stay! July 14, 2014
Rated 5 out of 5 by Short break in Ottawa Very satisfied with this hotel. Our room was on level 24 - extremely quick lifts. Cleanliness of room second to none and all staff helpful and attentive. Breakfast in hotel restaurant excellent!! July 19, 2014
Rated 4 out of 5 by Excellent conference facility This is an excellent place to hold a conference. The hotel staff are excellent, room are well appointed and with many of restaurants, pubs and shopping opportunities nearby, there is plenty for everyone to do. The Byward market is a 5 minute walk away. The Hill is close and the Canal makes a great place to walk. October 9, 2013
Rated 3 out of 5 by Overall experience Took consistently 25 minutes to get car from valet 3 times call plenty of time ahead Elevators were under repair and line ups and time delays were extreme I asked the store in the lobby for change on 20 to tip staff she replied only if I buy something on morning of check out one person was working the front desk March 17, 2013
Rated 3 out of 5 by Room by Elevators are Poor Hello, I organized a regional meeting for my company and did not have the best room.I was over looking the roof and had a constant noise when the elevators opened, which kept me awake both nights. The thermostat also did not work and the room was way too hot, but the cooler air never worked. May 9, 2014
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