Rated 5 out of 5 by OACCAC Always an enjoyable stay
Here for a conference this visit but always feel I've gotten value for the money and feel special!
June 19, 2012
Rated 5 out of 5 by jake Great
Room and view was par or below. Staff was exceptional ! The staff made this trip perfect !
March 1, 2013
Rated 3 out of 5 by maleablemud Not what I expected
The cleanliness and polish of the hotel was less that I would expect from the Westin brand
February 16, 2013
Rated 5 out of 5 by Jackie1962 I liked it very much its facilities and the personal hospitality
Excellent attention, great location, excellent service
June 14, 2013
Rated 2 out of 5 by Derek12 I know hostels with better service
The costumer service was horrible to say the least, problems at both check-in and check-out.
April 11, 2012
Rated 2 out of 5 by alphadawg hot room
The airconditioning was not working in my room. It was brutally hot and uncomfortable
March 23, 2013
Rated 4 out of 5 by ElaineW Always great at the Westin Harbourfront, Toronto
Friendly staff, great views, good food, amazing beds and atmosphere. Would recommend.
March 19, 2013
Rated 4 out of 5 by RTignor Great Hotel
The hotel is nery nice with great staff. Other loud hotel guests kept me up until 4 AM.
February 10, 2013
Rated 4 out of 5 by PhillyGirl Westin Harbour Castle, Toronto
Enjoyed the stay, but parking and food was very expensive. Guest parking should be free.
April 4, 2012
Rated 4 out of 5 by madill01 close to everything
hotel good quality for the money, just do not eat at the revolving restaurant, terrible
July 31, 2012
Rated 5 out of 5 by EricC Great location, friendly staff, good food
The hotel is centrally located and has a unique view on the lake.
Very Friendly staff.
October 26, 2012
Rated 4 out of 5 by Sky83 Comfortable stay
Good enviroments to stay and sleep.
A little bit expensive to access internet service.
September 23, 2012
Rated 5 out of 5 by Nanny Stay in Toronto
Great hotel with very pleasant personnel who are very helpful
May 25, 2013
Rated 3 out of 5 by Dorothy Close to location
No one could explain the extra fees for the room
June 11, 2013
Rated 3 out of 5 by burlington9738 Not a great family day weekend
broken pool, freezing cold kids activity room, first room smelled like an ashtray
February 19, 2013
Rated 5 out of 5 by Bea1965 This hotel has perfect location
Great hotel with great stuff, restaurant with panoramic view over Toronto.
April 15, 2013
Rated 3 out of 5 by skittles27 Wonderful view
Hotel is dated but has a wonderful view
June 17, 2013
Rated 5 out of 5 by VinsonSE Very nice beds
Best sleep ever at a hotel and the bedding and pillows were so comfortable !
March 17, 2013
Rated 5 out of 5 by Rhonda A great hotel
A great location. Pleasant staff, great beds and rooms were a good size.
April 9, 2013
Rated 4 out of 5 by indoirish Great personalised attention
the staff treat you as an individual customer, not as one of the many..
April 8, 2013
Rated 5 out of 5 by tapatio exelent location
I really enyoy lunch buffet it was good the gym nice location as well the pool
October 31, 2012
Rated 5 out of 5 by RoadWarrior99 Loyalty is appreciated
This is a property that truly appreciates and rewards guest loyalty.
April 15, 2013
Rated 3 out of 5 by Dan76 great potential, but facilities look tiered
hotel needs to be freshened up. rooms look tiered, meeting rooms looked dated
November 24, 2012
Rated 5 out of 5 by NG13 Wonderful guest service
Having worked in the hospitality industry for many years I have come to value the effort that goes into great service highly and I am pleased to report that the service received at the Westin was exceptional. Having attended for a conference hosted by the hotel - which was well run and proceeded very smoothly - I extended my stay by a couple of days in order to explore Toronto and the surrounding area. I booked a day tour through the Westin and not only was it a fabulous excursion but I had the pleasure of meeting and conversing with members of staff as I waited in the lobby for my sight-seeing trip. One of the staff members in particular (Leslie - Convention and Catering Services Manager) subsequently went out of her way converse with and assist me - making me feel completely at home and very well cared for. Despite the cold weather that accompanied my visit to Canada my perceptions of both the hotel and Toronto are of warmth and comfort - in no small part due to her efforts. I was given to understand that she is a long term employee and I'm pleased to see a hotel invest in quality personnel. My congratulations. If I were to stay again in Toronto the Westin Harbour Castle would be my first choice for accommodation.
April 25, 2013
Rated 5 out of 5 by Bob36 All was good
Everything is always first rate at the WEstin Harbour Castle. Not complaints.
October 29, 2012
Rated 5 out of 5 by Bacchus The Best!
I could go on about how Great It Was forever. So Simple...The Best It Gets!
January 22, 2013
Rated 4 out of 5 by bobusa Harbour Castle
Stay was fine, but cannot believe no free WIFI in rooms!. Get with it Canada
August 1, 2012
Rated 4 out of 5 by Gaz123 The hotel was great
Staff was excellant. Facilties were top shelf. the meal at Toula was superb!
February 7, 2012
Rated 5 out of 5 by businessman Staff was great
The staff was aware of my circumstances and was helpful on all shifts
March 25, 2013
Rated 4 out of 5 by Igor Note
Problem with TV, several channels (10 to 12) no signal.........such as CNN
November 29, 2012