Rated 4 out of 5 by Joe1965 Great Hotel stay
It was a pity that my stay lasted only 4 days. very professional staff and hotel catered for our needs.
November 20, 2012
Rated 4 out of 5 by mrgmckenzie Newspapers
Disappointing to find that the hotel no loner delivers newspapers to the room.
April 19, 2014
Rated 5 out of 5 by dashap Thanks for a great stay
My room was great, the location was perfect, but most of all, the staff were all fantastic. Thank you.
October 21, 2013
Rated 5 out of 5 by Ultra123 Banquet facilaties
The room was great but breakfast supplied in the ball room the next day was cold including the coffee.
February 22, 2013
Rated 4 out of 5 by joseph416 Great stay
Always enjoy staying at the Westin Harbour Castle Hotel - staff are friendly and lobby is refreshing.
August 13, 2013
Rated 5 out of 5 by Perky55 The staff
Went above and beyond. Very friendly, courteous and met all my inquiries with regard to the facility.
December 18, 2012
Rated 2 out of 5 by Hotelie Hotelie
Cold, corporate hotel that sticks platinum guests in tiny rooms that are dark and cold. No thank you.
January 23, 2012
Rated 5 out of 5 by maryd520 loved it
They took my reservation last minute at a discount because of a snafu at another hotel 3 locks away!
October 30, 2012
Rated 3 out of 5 by May72 OK
The hotel needs some renovation. It does not have the WOW factor that many other Westin hotels have.
November 23, 2012
Rated 5 out of 5 by Misty excellent location,beautiful hotel
Excellent location, room was clean with a great view, staff were friendly and provided fast service
April 16, 2013
Rated 3 out of 5 by ScillyGirl Best view in town
Nice hotel, with fantastic views over the Toronto Islands. Restaurants expensive, but food is good.
April 30, 2013
Rated 3 out of 5 by Joules Great Location
Can't fault the hotel's location, but feel improvements could be made in customer service and care.
October 8, 2012
Rated 5 out of 5 by OACCAC Always an enjoyable stay
Here for a conference this visit but always feel I've gotten value for the money and feel special!
June 19, 2012
Rated 5 out of 5 by TomJones This hotel has exceptional staff
A genuinely pleasant experience.
May 28, 2014
Rated 5 out of 5 by mc55 my stay
I had a great stay, service was great, room was wonderful, staff were friendly and accommodating.
March 31, 2013
Rated 3 out of 5 by VIP1 TIFF2013
Overbilled by $2128.39 and accounting at the hotel has still not gotten back to me or company.
September 10, 2013
Rated 2 out of 5 by Derek12 I know hostels with better service
The costumer service was horrible to say the least, problems at both check-in and check-out.
April 11, 2012
Rated 3 out of 5 by maleablemud Not what I expected
The cleanliness and polish of the hotel was less that I would expect from the Westin brand
February 16, 2013
Rated 5 out of 5 by jake Great
Room and view was par or below. Staff was exceptional ! The staff made this trip perfect !
March 1, 2013
Rated 4 out of 5 by mdm70 Great Location
The hotel is close to all shopping,entertainment venues, in the downtown area of Toronto.
July 12, 2013
Rated 4 out of 5 by PhillyGirl Westin Harbour Castle, Toronto
Enjoyed the stay, but parking and food was very expensive. Guest parking should be free.
April 4, 2012
Rated 4 out of 5 by RTignor Great Hotel
The hotel is nery nice with great staff. Other loud hotel guests kept me up until 4 AM.
February 10, 2013
Rated 4 out of 5 by madill01 close to everything
hotel good quality for the money, just do not eat at the revolving restaurant, terrible
July 31, 2012
Rated 4 out of 5 by Sky83 Comfortable stay
Good enviroments to stay and sleep.
A little bit expensive to access internet service.
September 23, 2012
Rated 5 out of 5 by EricC Great location, friendly staff, good food
The hotel is centrally located and has a unique view on the lake.
Very Friendly staff.
October 26, 2012
Rated 4 out of 5 by ElaineW Always great at the Westin Harbourfront, Toronto
Friendly staff, great views, good food, amazing beds and atmosphere. Would recommend.
March 19, 2013
Rated 2 out of 5 by alphadawg hot room
The airconditioning was not working in my room. It was brutally hot and uncomfortable
March 23, 2013
Rated 4 out of 5 by Seokuee Clean and Cozy
The westin harbour castel at Toronto was clean and cozy. I really enjoyed at westin.
October 7, 2013
Rated 4 out of 5 by clydemagic Great Location
The waterfront location makes this hotel desirable.
April 26, 2014
Rated 3 out of 5 by burlington9738 Not a great family day weekend
broken pool, freezing cold kids activity room, first room smelled like an ashtray
February 19, 2013