Rated 4 out of 5 by Mike92 nice hotel
good location, but rooms a little small, no outdoor patio as pictured and the beds seemed small. older hotel.
September 21, 2014
Rated 5 out of 5 by BaseballMommy Best stay yet!
As usual, we had a great stay at the Westin Harbour Castle hotel, checking in on August 17, 2014, and checking out on Monday August 18, 2014.
Our trip focus this time around was to celebrate our 9 year old son’s birthday. He adores this hotel (from the smell of the soaps and shampoos to the view, it is his favourite place to visit). We decided to surprise the kids with the trip, only telling them about it the day before. When making our arrangements, we spoke with Bronwyn (a wonderful employee of this establishment) and she helped to make the trip extra amazing for our birthday boy.
Our arrival was seamless, the valet parking is great, and made us feel spoiled from the moment we arrived. They helped us unload our van, took the van away to park, and wheeled our luggage to our amazing room. All the way up to the 34th floor of the south tower we went, knowing from previous experience on the higher floors of the north tower that the views were a real treat. We arrived at our junior suite and opened the door and were dazzled by the incredible view of the harbour, the Toronto islands, and the airport and out into the lake. The room was spotless (and I am very picky, so I always check the room out before we unpack). The kids were eager to get going, so we headed out to explore the waterfront.
The close proximity of the hotel to the waterfront, as well as other attractions, is a huge selling feature for us. During previous stays we have gone on harbour tours (the Kajama was by far our favourite), taken in Toronto Blue Jays games, gone up the CN Tower, and visited the Natrel Pond. Our son had been asking to return to the Natrel Pond, so that was our first stop. We took in some entertainment along the boardwalk, and headed back for dinner and swimming, before everyone settled in for snack, TV and reading.
I have to say I was amazed at the view from the bed. Just lounging and reading I could see out the windows and watch the light fade from the sky and the distant lights down the lake begin to appear (the best I can figure is that we were seeing the Hamilton and Burlington area). The kids stayed up late, watching the ferries and the planes coming and going below.
We were up early the next morning and enjoyed the buffet breakfast at the Mizzen. We were very impressed by the variety of foods, and with three kids (12, 9, 3), a man with a hearty appetite, and me with a choosy stomach, we were all able to find foods that were perfect. My husband is still talking about the incredible breakfast quesadillas! We made our way to the nearby (walking distance!) Ripley’s Aquarium. Amazing. Better than anticipated! Our son had a deep love of fish, so this was the big birthday surprise and it did not disappoint. After grabbing some sandwiches on the way back, we visited the pool again for a swim and then packed up to leave.
The only downside or problem we could come up with was that we didn’t stay for a second night. The beds are incredible (I sleep better at the hotel than I do at home!). The staff all make you feel pampered, always friendly and willing to help out. At check in there was no line and my birthday boy and I checked in very quickly, with the desk staff giving him his own room card and getting a special birthday card that Bronwyn had prepared just for him. The room was great, the view amazing. The bathroom was good (nice furnishing and fixtures), the kids always love the soaps and mini bottles of toiletries. The towels are so plush! The pool is lovely, and never so busy as to be crowded, despite the size of the hotel. It is nice that they have some pool noodles and flutter boards available for the kids to play with. Breakfast was a treat, and it was great to be able to grab a piece of fruit for each child to take with them as a mid-morning snack.
Our eldest son is now wishing he could have the same kind of birthday as his little brother did since we all had such a great time. Thank you Westin for making our son’s birthday extra special, to Bronwyn for everything you did to help make the stay wonderful!
September 10, 2014
Rated 5 out of 5 by Brenda78 A great getaway
The room was very clean, large and well appointed. The bed was very comfortable and the blinds kept the light out, allowing us to sleep in.The staff were friendly and very professional.
The location was perfect for us, allowing us to walk in the city and along the lake,
September 12, 2014
Rated 4 out of 5 by Shugala Look forward to returning.
No complaints . Room was lovely , beautiful view , food was very good at Chartroom and at Mizzen breakfast buffet.
September 11, 2014
Rated 4 out of 5 by SoccerBoyTokyo this hotel has excelent facilitie
We stay this hotel for the worldwide meeting of 3 days. It was confertable stay and set up good meeting.
September 9, 2014
Rated 4 out of 5 by CHIFOODIE Great experience---weekend escape!
We visited August 9th and with even an early arrival (1:00 p.m.) our room with a beautiful Lake View was ready and waiting! David at the front desk was incredible---so professional, made great recommendations for dining and assisted us multiple times! Love the special check in lines for Gold and Platinum SPG members.
Loved seeing so many of the Detroit Tigers in the lobby/bar area--- Great eye candy! AND just cool to be where they were staying. Guests were for the most part respectful and allowed them to relax without hounding for autographs or pictures.
Room was quiet, comfortable and fine for our weekend needs. Definitely a bit dated, but for the price point--perfect.
Great location for lots of walking and Harbour activities.
August 11, 2014
Rated 5 out of 5 by Martina84 Great hotel, great location!
This hotel was in walking distance of everywhere we visted. We went to a Blue Jays game, the Hockey Hall of Fame and the CN Tower. We loved that is was right on the waterfront! We walked out the back door and hopped on the ferry to Centre Island. The kids loved the pool and the service was great from the minute we walked in. It was a busy time since it was Labor Day weekend but they have it under control and we were never rushed. The front desk was very friendly and helpful. We would definately stay at this hotel again.
September 3, 2014
Rated 5 out of 5 by Rob47 Outstanding Hotel!
If you are visiting downtown Toronto look no further than the Westin Harbor Castle for your hotel needs. This hotel is ideally situated in the heart of the downtown core and right on the water. It boasts beautiful views of the Harbor front and the Toronto Island. If you are flying in/out of Toronto Island it is very close to this airport. The hotel is very well maintained and the staff are amazing. Bin is the best ambassador you could ask for, very accommodating and so eager to please. The beds are extremely comfortable and the rooms are very clean. I highly recommend this hotel for your business or personal travel needs. You will not be disappointed.
June 13, 2014