The Westin Harbour Castle, Toronto

  • 1 Harbour Square
  • Toronto,
  • Ontario
  • M5J 1A6
  • Canada
  • Carte

Chambres et tarifs

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Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Règles d’usage relatives au programme tarifaire familial

Le séjour des enfants de moins de 17 ans est gratuit lorsqu'ils dorment dans les lits déjà présents dans la chambre. Les lits d'appoint, les lits d’appoint pour enfants et les lits bébé peuvent entraîner des frais supplémentaires.

Politique relative à l'âge requis

Les hôtes doivent être âgés d’au moins 18 ans et présenter une pièce d'identité officielle avec photo en cours de validité pour réserver une chambre. Les hôtes âgés de moins de 18 ans doivent être accompagnés d'un adulte.

Rated 3.9 out of 5 by 937 reviewers.
Rated 5 out of 5 by It is a great hotel Perfect location, able to see harbour, ferry - wonderful October 8, 2012
Rated 4 out of 5 by Stayed at the Harbor Suites Penthouse Penthouse was fantastic! Should have a balcony though. August 1, 2012
Rated 5 out of 5 by I liked it very much its facilities and the personal hospitality Excellent attention, great location, excellent service June 14, 2013
Rated 5 out of 5 by Excellent service Location is great, excellent service, friendly staff October 26, 2013
Rated 2 out of 5 by Staff were not helpful Staff were rude and was not told about construction. May 6, 2013
Rated 3 out of 5 by Recent stay Make sure staff is aware of programs that you offer. June 23, 2013
Rated 5 out of 5 by Nice Nice and clean and a very helpful staff. Clean rooms April 14, 2012
Rated 5 out of 5 by Great Location I had a room with a spectacular view of the lake April 22, 2013
Rated 5 out of 5 by over all experiance thankyou staff was very polite and professional April 6, 2013
Rated 3 out of 5 by Close to location No one could explain the extra fees for the room June 11, 2013
Rated 1 out of 5 by Visit The pool was warm and clean. The staff friendly. February 25, 2013
Rated 5 out of 5 by great location room order food prices are a bit too high thanks October 8, 2012
Rated 5 out of 5 by This hotel has a great view Great view of the lake from the hotel window. January 8, 2014
Rated 4 out of 5 by Stay for OMCA The hotel and staff where great. Will return. December 16, 2013
Rated 5 out of 5 by Amazing hospitality From valet to check-in was absolutely amazing. April 1, 2013
Rated 5 out of 5 by Hotel Great stay Comfortable beds Excellent service August 4, 2013
Rated 5 out of 5 by service outstanding visit in every way March 14, 2014
Rated 5 out of 5 by great location and ambience always a treat and a great place to stay!! October 10, 2012
Rated 3 out of 5 by needs improvement Just not up to what I expect from Westin May 16, 2013
Rated 3 out of 5 by Wonderful view Hotel is dated but has a wonderful view June 17, 2013
Rated 4 out of 5 by Nice & Comfortable great location good service clean hotel April 18, 2012
Rated 5 out of 5 Excellent Good services. The beds were excellent September 1, 2013
Rated 3 out of 5 by Cleanliness Hallways and room carpets were dirty August 22, 2013
Rated 3 out of 5 by Just average Nothing exceptional about this hotel December 19, 2012
Rated 5 out of 5 by Theater Weekend Excellent stay, staff very helpful September 29, 2012
Rated 3 out of 5 by Just average Not the hotel that it once was. March 23, 2013
Rated 3 out of 5 by Comfortable My stay was very comfortable. January 26, 2013
Rated 4 out of 5 by My home hotel. Home away from home. BEST May 30, 2013
Rated 4 out of 5 by I love Juan Hi Upon my check in there was a problem with my reservation. The company who flew me to Toronto for a conference, who made the reservation inverted my first and last name. Juan was more than accommodating. He investigated, realized the problem and got me checked in quick fast and a hurry. He also got me to join the Starwood Rewards Program and upgraded me to a King Room on the Penthouse floor. Having spent the previous night in a hostel, this was EXACTLY what the doctor ordered! I couldn't have asked for a better, much needed restful time at the Westin. My only wish is that I could have stayed longer. My vie was incredible as well. Overall Juan was so pleasant, engaging, friendly, positive. I was initially upset and tired after travel and he diffused the situation, disarming me with his charm and humor so that by the end of the check-in, I was in a good mood. His manager on duty (whose name I don't remember. Was equally helpful when there was a problem with my credit card. All turned out more than fine. When I return, I hope to be able to stay there. The Spa is amazing and having access to steam and sauna at the gym is PHENOMENAL. And the pool is quite impressive for a hotel pool. and though I have no children of my own, I really cool that they have a childrens' play area in sight from the pool for parents wanting to swim while kids play. May 19, 2014
Rated 4 out of 5 by Exceptional Customer Service Last July 2012 I was at Westin Harbour Castle Toronto and it was a great experience and a very pleasant staying. But I’m writing this review because I want to recognize Front Desk and Housekeeping staff personnel who made the difference. First, I want to thanks the Front Desk. I had to leave without any notice, one day before as it was booked, and Front Desk Assistant Director immediately accommodate my request, providing all help necessary and with no impact to myself. Secondly, I want to thanks the Director of Housekeeping. Once I left the Hotel, I discover there was an issue with some shirts I sent to the hotel laundry service while there. Once contacted, the Housekeeping Director immediately resolved this issue without any questioning, and in a kind and caring manner. I wanted to share this experience as a real testimonial of “Westin emotional connection with guests”. I really have to say that Front Desk Assistant Director and Housekeeping Director turned a difficult moment and an issue into a positive experience, and an exceptional customer service. At the end, at least for me, it is not just a matter of good money spent, but much more a matter of behavior, kindness and sincere attitude and willing to deliver a great experience to your customers. And this is exactly what they did. Thank you! October 7, 2012
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