The Westin Harbour Castle, Toronto

  • 1 Harbour Square
  • Toronto,
  • Ontario
  • M5J 1A6
  • Canada
  • Mappa

Camere e tariffe

Chiudi

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Queste informazioni ci consentiranno di individuare le camere più appropriate per il vostro soggiorno, nonché di organizzare al meglio il vostro arrivo.

Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 18 years or older with government -issued photo identification to reserve a room. Guests under the age of 18 must be accompanied by an adult.

Rated 3.9 out of 5 by 811 reviewers.
Rated 4 out of 5 by Hotel guest In general, the hotel employees were very professional, friendly, helpful and responsive in a timely manner to my request during my stay at the hotel. The hotel accommodations were clean, quiet and safe. I would recommend this hotel to my family and friends and give it a "4" star. Thank you! July 19, 2014
Rated 3 out of 5 by beyond the lobby Beautiful looking hotel in the lobby and had an excellent pool and exercise room however the room was a disappointment . The carpet was in need of replacement. I thought the room had furniture that came from leftovers from my university student days with a floor lamp that wobbled at about 15 degrees and a green chaise lounge that had been picked out of the road side disposal on at least two occasions. The bathroom look like an coverted closet, the meeting rooms were nice the lobby was large and luxorious which made the room so disappointing July 14, 2014
Rated 4 out of 5 by Nice Hotel-Staff Not as accommodating as they could be Great, convenient location. Nice, clean rooms. Wish they would have done more to accommodate my request for a King size bed. They claimed there were none left but a colleague checked in minutes after me and was given a King sized room without even requesting it July 18, 2014
Rated 5 out of 5 by Manager, Trade Shows & Events Staff was second to none. I manage trade shows and events and travel frequently. The staff at this hotel was incredibly friendly and helpful. They went over and above at every turn. I cannot wait to return to Toronto, and will be staying at Westin Harbour Castle, without a doubt. July 17, 2014
Rated 5 out of 5 by Not Impressed with Handicapped, Stroller, Elderly Entrance Hi, To enter the lobby of the hotel, one must climb 3 flights of brick stairs. For those with wheelchairs (my daughter), strollers, elderly, or those unable to do 3 flights of stairs, the handicapped entrance is around the corner, difficult to locate, can only be opened if you have already checked in and have a room key, and is ugly, has spots where tripping is easy, is not clean and smells like urine every day. This area needs to be easy to find, easy to access and clean with flowers and decorations to be completely welcoming. July 13, 2014
Rated 5 out of 5 by Amazing Service throughout I am always amazed at the responsiveness of the overall team, from the Sales Manager who signed the contract, to the Banquet Manager who had the patience, understanding and knowledge to advise when i needed advise and be patient when i did not have all of the information he needed to the staff, who was always helpful and approachable. The food as always great! July 15, 2014
Rated 5 out of 5 by Summer weekend stay The staff were amazing and quite welcoming. The folks at the front desk really made our visit special. They were able to accomodate a few special requests for our 28th anniversary stay. Thanks to all the staff July 16, 2014
Rated 4 out of 5 by Best lake view room Our lake view room at the Westin was beautiful. Boats, planes and an all around magnificent room made for good entertainment for the whole family. (Yet, pretty soundproof!) We enjoyed our stay and would return. July 16, 2014
Rated 1 out of 5 by one thing after another Given the wrong room for a dog and an extra bed. Given another room and asked for free internet for my Gold membership. No internet connection available, 2 light bulbs out, air conditioning blowing ambient air and load fan, hair on bathroom floor upon arrival, TV menu didn't work to access bill and I know I'm missing something. Manager ended up calling after I gave up which I appreciated. July 14, 2014
Rated 5 out of 5 by Love this hotel! We always enjoy our stays here, but this stay was particularly nice because of the beautiful corner room that we were assigned. This hotel really knows how to treat SPG Gold members well and have won my loyalty by doing so. The location of the hotel by the lakefront is such a treat in the summertime ! July 15, 2014
Rated 4 out of 5 by Great Location Excellent Location for events at the AC Centre and the Rogers Centre. Hallways are dimily lit, and looking a bit tired. Ice machine location on floor 20 was creepy! Check in staff was Excellent. July 15, 2014
Rated 5 out of 5 by Outstanding Hotel! If you are visiting downtown Toronto look no further than the Westin Harbor Castle for your hotel needs. This hotel is ideally situated in the heart of the downtown core and right on the water. It boasts beautiful views of the Harbor front and the Toronto Island. If you are flying in/out of Toronto Island it is very close to this airport. The hotel is very well maintained and the staff are amazing. Bin is the best ambassador you could ask for, very accommodating and so eager to please. The beds are extremely comfortable and the rooms are very clean. I highly recommend this hotel for your business or personal travel needs. You will not be disappointed. June 13, 2014
Rated 4 out of 5 by Well-appointed comfort The Westin Harbour Castle is an elegantly understated gem on the Toronto harbor. July 15, 2014
Rated 4 out of 5 by Great location Close to ACC, great view from room, comfortable bed,pillows great, nice large bathroom, very clean and quiet July 15, 2014
Rated 3 out of 5 by Great location but.... Pros: Great view of the Toronto islands and 1 - 2 minute walking distance to the ferries. Main attractions are within 10-15 minute walking distance. Cons: Rooms are a bit small and could use updating. Was not impressed with room for spending $250+/night. July 14, 2014
Rated 4 out of 5 by Not a bad hotel just one major issue for me The hotel its self was really nice and comfortable what my major issue was that we were swimming in the pool one morning and there was a movie on the poolside tv that was very inappropriate for children i was swimming with my 7 year old around 8am and felt that this was very inappropriate for a family setting i reported this to front desk staff who advised me that the manager had been informed i was very dissapointed that manager had not even offered a quick call to appologise after what children had seen on tv. June 15, 2014
Rated 2 out of 5 by This hotel needs improvement. I was very surprised at how this hotel has declined since I was last there. My wife and I had dinner at the roof top restaurant which was suppose to be fine Italian dinning. The food was anything but fine and the restaurant is in terrible shape. As we ate peeling paint fell from the ceiling. While the staff was excellent the hotel was not. July 12, 2014
Rated 5 out of 5 by Dream Achievers team Attending a lia sophia conference at the Westin the staff was most excellent with our needs. July 13, 2014
Rated 1 out of 5 by Dirty and Noisy Room was not clean, hallways were very dirty and it was noisy all night long. It would be the last place we would recommend staying. July 12, 2014
Rated 4 out of 5 by Convienient Location. The Hotel is in a very convenient location for attractions and shopping etc. The hotel was comfortable and the staff were very friendly.Thought the car parking charges were somewhat excessive and disappointed that there were no benefits granted for being SPG. Overall enjoyed our stay and would stay again. July 11, 2014
Rated 5 out of 5 by Excellent Service. We arrived early at the Westin Harbour Castle Toronto for a 2 day, single night stay. We decided on valet parking and were told we could store our luggage until 3pm check-in. Unfortunately we were told our room would not be ready for 45 more minutes. Front desk offered to buy our drinks and snacks while we waited in lounge. Then for our troubles we were provided with a room on one of the top floors overlooking the lake. Leaving the hotel was just as pleasant with courteous staff and efficient service. Thank you! July 7, 2014
Rated 5 out of 5 by My stay at the Westin in Toronoto, Canada July 2014 I enjoyed my view of the Bay as I relaxed on the sofa in the room. Instant hot water and cool room temperates were wonderfully easy features to operate.It was the small things that increasesd my feelings of comfort and security. The "green room" concept was great!! July 10, 2014
Rated 2 out of 5 by staff are a hit or miss some staff are excellent at there job but others really let the hotel down. The queues at the front desk are really unacceptable . July 11, 2014
Rated 4 out of 5 by Staycation I live in Toronto but rarely make it to the waterfront. The view is wonderful and it was a treat to be able to just sit and gaze at the harbour. July 11, 2014
Rated 4 out of 5 by Love the Westin! The Westin is our go to hotel when in the city! Always very clean, amazing service, and feel safe! We love it! July 11, 2014
Rated 4 out of 5 by Respite from the "Toronto Dig" BEAUTIFUL WATERFRONT VIEWS- GREAT ACCESS TO Toronto Harbour and Toronto Island activities. Nice to be near greenery in the city- especially with all the construction going on. Easy walk to the CN Tower, Rogers Stadium and the Entertainment District. July 10, 2014
Rated 4 out of 5 by Pretty good I stayed here for one week for a business conference. The hotel is well maintained and in a great location. Housekeeping needs improvement. The room was not dusted once and you could visibly see the film of dust on furniture in room. July 10, 2014
Rated 4 out of 5 by My stay Good hotel to stay in Toronto except for all the construction going on in the area. July 10, 2014
Rated 3 out of 5 by Slightly underwhelmed Good hotel for business conferences and gatherings. However, the stay left me a bit underwhelmed. The room key was delivered in a wrongly labelled envelope (mixed up towers) resulting in me taking a tour of the hotel! Rooms were clean and the beds were up to Westin standards. However, the room bar was cleaned up with nothing in it! No robe or shoe shiner in the room made it difficult for a regular business traveler. The shower was not definitely "heavenly", something I have started expecting after staying with them for years now. The restaurants were good and food was delightful. The pool and sauna were good though. June 28, 2014
Rated 4 out of 5 by Check your checkout time Overall I was pleased with the hotel. However, the main reason I stayed at the westin was the extended weekend checkout at 3pm. I had to fight for this checkout time. The person at the front desk advised me that it is based on hotel availability. I had planned my day for a 3pm checkout. This was upsetting and ruined my whole experience and stay at the hotel. I will think twice before returning. July 7, 2014
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