Rated 3 out of 5 by dadu Not a smooth experience
There were small continuous irritations with the hotel; could not connect to the internet, the phone did not work for long distance calls, and the key did not work all the time. I would not readily return.
January 20, 2013
Rated 4 out of 5 by AFG2 Good facilities but staff in restaurants below par
Hotel experience was good but the restaurant staff at dinner was unacceptable. Server was not friendly or responsive. Seemed like it was a chore to serve us. Needs a lot of improvement.
April 10, 2014
Rated 5 out of 5 by Manbhad Hospitality at its best
We stayed at this beautiful hotel over the long week end. The staff from the front desk to housekeeping where very hospitable. The room was very clean and well laid..
Had a very enjoyable stay.
May 21, 2013
Rated 5 out of 5 by barrism26 Great Hotel
Turelly think for their guests, upgrade my room when they could
July 5, 2014
Rated 5 out of 5 by DaveH Excellent Staff and facilities
Staff couldn't have been more helpful and understanding on a problem i had with my booking, total class. Comfort and facilities are top drawer and I wouldn't hesitate to book in here again.
January 25, 2013
Rated 5 out of 5 by YvesJob great
very good to be there and Quiet
July 11, 2014
Rated 5 out of 5 by TerryYVR Almost as good as downtown
Hotel is great if you are doing businees in the area and do not want to stay downtown - great hotel for business and personal travel. PS... Bell Desk is super for all your needs!!
October 21, 2012
Rated 5 out of 5 by Whynot0203 The Westen Prince Toronto
This is an exceptional hotel with excellient dining and facilities. The room was great with a view of the Toronto skyline. I would recommend this hotel for any visit to Toronto.
December 24, 2012
Rated 5 out of 5 by jojo73 great location
would definatly stay here again. Easy to get to from highway, close to restaurants and shopping. Very clean and comfortable. staff was extremly happy and pleasant.
March 31, 2014
Rated 2 out of 5 by brod09 Needs Improvement
Room had musty smell
There was no shampoo in the bathroom
June 28, 2014
Rated 5 out of 5 by Canadak9 Westin Prince
Great beds, staff & very clean & quiet for a Friday night in Toronto. Will stay again! Yummy breakfast & very friendly staff. At seasons restaurant -grounds are beautiful!
June 30, 2013
Rated 5 out of 5 by kathie10 Always a great stay when in TO
Staff is always welcoming, hotel is comfortable, easy to get to , rooms are super comfortable. love to stay here and use the workout room or pool, a pleasure to come back.
February 21, 2013
Rated 5 out of 5 by BKC41 Great Hotel
A great hotel in a great location with easy access into downtown. The staff was very friendly; the room was in excellent condition; and the bed was very comfortable.
September 10, 2012
Rated 4 out of 5 by Minster Clean, comfortable, great location
Clean and comfortable room, great location, well equipped fitness centre.
At this price point, hotel should provide guests with free wifi throughout the location.
March 7, 2013
Rated 5 out of 5 by BobH17 Great Location
Hotel is located on a superb property, close to downtown TO.
Room have a great view of the city.
Staff make you feel very welcome and the rooms are very clean.
September 3, 2012
Rated 5 out of 5 by Mollis Great for a woman alone
I have stayed here many times, and I have always felt welcome and cared for, both at the front desk and in the Seasons dining room. Room service is great too!
August 9, 2012
Rated 3 out of 5 by 1FamilyTraveller2014 uncomfortable beds
The full-size beds are very uncomfortable - hardly any padding. Plenty of pillows to use. We ended up sleeping on top of the comforter as extra padding.
One of the three elevators was broken during our stay. The other one happened to have a broken button for our floor during the first day or so. It was fixed shortly after, but there was no sign saying that they button was broken. We had to lug our luggage to the floor above, get out and wait for another elevator to take down to our floor. The starbucks coffee packets are really weak and the coffee machine had grinds in the water compartment.
We were surprised to not be charged for parking this time which is good because the parking lot was often so full that we had to park far away due to weddings at the hotel. There should be parking for hotel guests and parking for visitors who are not staying.
Internet (wired or wireless) said there was a charge but sometimes I found my cell phone connected on its own and we were not charged so that is confusing. In this time and age, internet should be free for US or out of country visitors with no international data plan.
Convenient location near the DVP and 401.
Another strange thing was to block off a whole area to wax the floors on a busy weekend.
Nice garden and outside. Nice bellhop's at the entrance.
July 7, 2014
Rated 5 out of 5 by TLS1 Well run, well-appointed,
The staff ws helpful, everything worked, the bar was pleasant and the restaurant associated with the hotel, Katsura, excellent. We had a great time.
October 3, 2012
Rated 5 out of 5 by Bubbie4 Home away from home
We love to stay at the Prince Hotel. The rooms are great, the staff is friendly and the muslix pancakes (I forget the actual name) are to die for!
December 5, 2012
Rated 5 out of 5 by Alex2012 Amazing staff and service
Everybody from the front desk to the cafe to the bellmen were great and a pleasure to interact with. Highly recommend the Toronto Prince Westin.
September 24, 2012
Rated 4 out of 5 by Texan Very Good
The Prince has been our home in Toronto for nearly 40 years. The location is great for our needs, the hotel is comfortable, clean and efficient.
April 10, 2013
Rated 5 out of 5 by Trish16 Clean and Comfortable
I would stay at the Westin again. The room was clean and comfortable. The staff was very helpful and friendly.
May 7, 2014
Rated 5 out of 5 by DrRobs The people make the difference
It's the people, from Steve/Ernie?Leroy at the front doors to Tanya at the front desk. The reception is always excellent, warm and friendly.
January 26, 2014
Rated 5 out of 5 by KG26 Great location
Good running trails close by. Lots of restaurant options close by and in the hotel.
May 30, 2014
Rated 5 out of 5 by BOB9221 BOB'Z REVIEW
I LOVE THE PRINCE HOTEL BECAUSE YOU GUYS TAKE SUCH GOOD CARE OF US:
ESPECIALLY: KEVIN, ALEX, PETER, STEVE, ERNIE, ALADIN, AND OF COURSE TANIA.
June 24, 2012
Rated 4 out of 5 by Manitoba18 Nice hotel
Good services around, hotel staff were excellent, long cab ride to downtown.
June 2, 2014
Rated 5 out of 5 by KingDaddio Great space and comfort
I truly enjoyed my stay at the Westin Prince in Toronto. The executive suite provided great space to conduct business and also relax.
March 6, 2014
Rated 4 out of 5 by justJD Staff try hard
Even when the staff face all kinds of problems that are our of their control, they still find ways of making it up to you. Well done guys...
July 14, 2013
Rated 5 out of 5 by sheila14 efficient hote
have stayed at the Prince on multiple occasions,superb hotel,in Toronto it's my home away from home
May 14, 2014
Rated 4 out of 5 by Cheung79 nice place outside of the core
this place a lil far out, but it offers bigger rooms, and more relaxed atmospere. Needs a bigger work out facility, but overall not bad.
December 11, 2013