Rated 5 out of 5 by LH62013 Excellent Staff and Resort
As a Lifetime Platinum SPG member, your entire staff was the most customer orientated I have experienced in my 11 years of being a member. I would like to recognize several people (I cannot remember any names but one) that stood out were, Omar (front desk), the person welcoming guest remembered our names every time we crossed paths and the entire RBC staff. You have a great team! Congrats!
Rated 5 out of 5 by Jennifer74 Amazing staff!
We loved this property. From beginning to end, we had a great experience at this resort. From our first greeting from bellhop Alfonso, to the warm greetings and friendly dining services from our favorite waitstaff Karina and Anibal, the service was amazing. The rooms were very dean and comfortable and the views, beach and pools are all breath-taking. It is a bit pricey, but but we would definitely recommend this hotel and plan to go back.
Rated 5 out of 5 by Gary16 awesome vacation
I took wife to this hotel for her Birthday day!
Upon arrival the staff sang Happy Birthday and we had margaritas. Had a royal beach club room- did not get a suite upgrade but it didn't matter the room was great and had a great view. We woke up to whales literally in front of our balcony every morning and almost all day long- it was truly an awe inspiring experience. The staff were fantastic, the fitness was good and I could watch whales while I worked out .We will return to hotel again!!
Rated 5 out of 5 by sunpeople Excellent Stay!
We just spend 6 days at The Westin and it was absolutely wonderful! If you are going soon, make sure you ask for Edgar at breakfast and find him at the pool! He is the best server they have!
Rated 5 out of 5 by Krosenb Rest. Relaxation. Beautiful. Attentive Staff.
Two years in a row we gave been guests at the Westin Cabo and the food, service and beautiful property keeps exceeding our expectations. Special personal thanks and appreciation to Jorge, at the Spa and then Ivan G. and Edgar who served us at the pool and always had great conversations and laughs with us. The whole staff made us feel like "rock stars". Gracias to all!
Rated 5 out of 5 by BlakeandMary The staff at this property is exceptional !
At every turn, the staff at this facility were extremely friendly, helpful and professional. This made our week an amazing experience. It is a gorgeous, picturesque spot with lovely rooms with ocean views. The restaurants were all delicious, again with terrific employees.
Rated 5 out of 5 by SanDogWeps Brilliant Locale
This is our new go-to place instead of Vegas. Well laid out, so relaxing, everyone was friendly. We went for my 40th birthday weekend and to just unwind. Success. The Front Desk, Bell Desk, Housekeeping, Bar (especially the swim-up bar!), and restaurant staffs were all excellent. The buffets were incredible, and once the wedding receptions gave up the main restaurant, we had the best steak ever (and we've been to Argentina!). We only witnessed the weddings from a distance, but they looked to be very well planned and executed - just be prepared for the occasional fireworks!
Rated 5 out of 5 by FezFez 5 stars
I came for a solo vacation on award points. My experience was exceptional and I was treated like a king for no apparent reason. The architecture is jaw-dropping, the room was spectacular, the service was very 5 star, and the staff was top notch. Special thanks to Omar and Elena in reception, Karina in the RBC Lounge, and Ener at La Cascada. I can't wait to return.