The Westin Resort & Spa, Puerto Vallarta

  • Paseo de la Marina Sur #205
  • Puerto Vallarta,
  • Jalisco
  • 48354
  • Mexico
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 135 reviewers.
Rated 4 out of 5 by Great resort We had a wonderful room on the 14th floor (Royal Beach Club) and highly recommend spending the extra money to upgrade. The lounge is great - with a hearty breakfast and lovely evening snacks and cocktails. The best part, though, was Angel, the host. He was just lovely. Warm and inviting and treated our children very special with fancy drinks and great attention. We enjoyed the food at the resort, the pool was nice and the spa services were terrific. August 21, 2015
Rated 4 out of 5 by This hotel was wonderful. Our bellman Pedro has been with hotel for over 10 years and was wonderful, helpful, and very knowledgable. With this being our first time in Mexico he had great places to recommend to visit, and places to eat. When your in Mexico tell Pedro hello. Room were great, beds comfortable as is every Weston Hotel. The Palmara restaurant was great, wonderful buffet daily. The other restaurant on the property was a steak house and was not something I would recommend, waste of time. August 17, 2015
Rated 1 out of 5 by Do not meet Westin Standards The personnel attention leave much to desire, I choose this hotel brand because I was recently in another Westin and they were willing to help at every need, while in this one they don't care at all. August 11, 2015
Rated 1 out of 5 by Mediocre. Hotel was good 25 years ago, now I don't believe that achieves all Westin requirements. Old rooms, dirty rooms (full of sand and dust), terrible towels, the worst heavenly bed (something was wrong), Air conditioning was out of service, Warm minibar with warm beers. It is not premium, maybe a 3 star hotel and with opportunities to achieve the third one. In the other hand: good people, good attitude from the staff. Bottom line: mediocre. August 4, 2015
Rated 2 out of 5 by Nice Hotel but Poor Service Facilities are relatively nice except for a few minor things that are not a huge deal, such as very hot and stuffy elevators that are not ventilated and really bad WiFi. However, the service I received was not great and certainly not what I'm used to getting at similar Starwood hotels. No big issues but small lapses in service (less than polite staff, being scolded for taking a pastry out of the lounge, being woken up early by staff, etc.) over the course of our week long stay really negatively impacted our overall experience. August 3, 2015
Rated 5 out of 5 by Excellent I spent 7 nights in this wonderful hotel. Every single person working there are very nice and gentle. The facilities are very clean. I really recommend this place. July 23, 2015
Rated 4 out of 5 by Nice hotel and good staff Our family of four has completed a recent stay at the Westin resorts in June 2015. The ground is pretty and the swimming pool is nice. Dany, the guest services manager provide excellent services and communicate with me prior my arrival and make sure all of my need are satisfied. The bellman ( I didn't catch his name but he is a middle age gentleman with glasses), gave us a room tour and advised when we need transportation going to downtown. The food at the club lounge are adequate but would be better if they have juice available a during non breakfast and non evening hours. We had a great stay and our kids love it. July 1, 2015
Rated 4 out of 5 by Westin did not disappoint! We were very happy with our stay at the Westin. We have stayed at many Westins being owners of a property in Scottsdale and SPG members. We thought this Hotel was very good. The staff was wonderful!! Everyone from the front desk to the bartenders to the gym and spa staff to the bell hops.. Excellent and very friendly. Angel in the club lounge on the 12th floor is an outstanding gentleman! Orlando at the front desk went above and beyond to make sure we ate at good places in town and made sure our pizza was delivered to the hotel! We will be back! June 27, 2015
  • 2015-08-31T09:37:17.537-05:00
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