The Westin Resort & Spa, Cancun

  • Boulevard Kukulcan KM 20
  • Cancun,
  • Quintana Roo
  • 77500
  • Mexico
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 196 reviewers.
Rated 5 out of 5 by Westin in Cancun Hotel & Staff The staff from the front desk Alfonso was outstanding friendly, caring and polite. Minor issue with fridge was quickly resolved by Guest Services Managers Laura and Anjelina. Outstanding job by both to follow up daily with us. Had good beach service by Jasmine. Julio the life gaurd was amazing in paying attention to the guest safety. Very alert and if I had young kids I would feel very safe with him watching. He and hotel helped save baby sea turtles and realeased at night with guests. They did this for free and made my wife and son very happy as they got to do an amazing event nightly. Nature loving hotel and they should be proud of that! I would suggest any new guests speak with these staff to find out neat places to go Alfonso especially, keep up the great work you guys provide to your guests and again thank you! August 26, 2015
Rated 5 out of 5 by Fabulous Vacation This was a trip of a lifetime! My daughter and I could not have had a better girls trip! Fernando and Julio give the best massages in the world and Felix in the restaurant was so attentive! We will have memories to share for a longtime! Thanks to the entire staff!!!! August 18, 2015
Rated 5 out of 5 by Great place for a relaxing getaway . After traveling to Cancun quite a few times , I decided to try the Westin Cancun Resort and Spa, I was a little skeptical since I had been told it was an old property and I had read some not so good reviews about the place, but since I'm an SPG member and had already stayed at the other hotels, I went ahead and kept my reservation. I'm so glad I did it!!!! From the reception desk to the room attendant everybody was warm, friendly and most importantly genuine in thee approach to us ( did I mention I was traveling with a friend that had never visited Cancun before?) The beach was beautiful, the location perfect close to the airport but close to all the action in Cancun, everything was within a few minutes just by riding the local bus, a bus stop is located at a two minutes walk from the hotel. Our room was perfect, always clean and with all the toiletries and amenities that Westin offers replenished daily. The Royal Beach Club, a part of the hotel that offers breakfast every morning and appetizers and beverages in the afternoon had an amazing selection to choose from,including some local dishes to give their guests a sneak preview of the Mexican cuisine. All servers and personal from the hotel were ready to meet our expectations in a friendly and courteous manner! August 16, 2015
Rated 5 out of 5 by Great Location & People at Westin Great place to be with a Family on Vacation...A+++ August 8, 2015
Rated 5 out of 5 by Felt like a valued guest Just returned from a mother daughter trip. Had an amazing time and was treated very well by the staff. Special kudos to Alejandra and Laura as well as Alfonso at the front desk. They went above and beyond to make my trip special and really showed us that Starwood values our business. Wonderful breakfast and cocktail hour in the Royal Beach Club; Marco made us feel welcomed and special every morning. Can't wait to return. August 4, 2015
Rated 3 out of 5 by Room is clean, food is good, beaches are beautiful, but staff not too helpful Shower water temperature very unstable. Check out staff made several mistakes on the bill, and the bill was in Spanish, hard to understand. August 3, 2015
Rated 5 out of 5 by staff very nice and the hotel very clean and comport and very safety we defenitely will coming again to this hotel and i just recomended to my friends to stay at westin when they visit mexico thanks you for you all July 31, 2015
Rated 5 out of 5 by I loved the Resort!! The staff is very friendly, I love the location, my family and I had an unbelievable experience!! We loved Staying at the Westin Resort in Cancun!! We had such a great vacation thank to the friendly staff, excellent food and beverage!! The Resort has so many amenities!! We really enjoyed the stay at your hotel, it was a wonderful family vacation!! It would be great if there would be free wi-fi in the guest rooms as well. I will definitely recommend this resort!! July 19, 2015
  • 2015-08-28T10:50:26.354-05:00
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