大开曼岛七哩滩威斯汀度假酒店

  • 开曼群岛
  • 大开曼岛
  • 七哩滩,
  • 邮政信箱 30620 号
  • 地图

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Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 337 reviewers.
Rated 2 out of 5 by Poor service before and after the stay No matter what your confirmation says, mine said 3pm checkout, they request you leave at 10am. When I told them of the check out time on my confirmation, I was told I was wrong. When inquiring with spg, they said no note of 3pm was found. It didn't need to be found, the email confirmation said a 3pm check out was STANDARD. Poor treatment by hotel staff, poor follow up by spg. August 22, 2014
Rated 4 out of 5 by Fantastic Beach Location, but other areas need help This was approximately my 15th visit to the Westin Grand Cayman over the last 20 years. I will give them credit that they have made some nice improvements the last year or two, as the property really began to fall behind on the times. However, there is still work to be done. Staff is a little slow, things don't always work - such as Wi-Fi and in-room TV/phone. It wouldn't be such an issue, but when you pay $35/night resort fee, it's unacceptable. The hotel is located on an amazing stretch of 7 Mile Beach and the views are stunning. August 22, 2014
Rated 4 out of 5 by Cayman family vacation We had a very pleasurable experience. The hotel is ideally situated on 7MB. Took advantage of the free paddleboard lesson which was great. The evening activities planned by the hotel were a little disappointing. The staff was very friendly and helpful. Thanks for a wonderful experience. August 25, 2014
Rated 5 out of 5 by This hotel has great features The hotel staff were great and very friendly they make you feel welcome August 25, 2014
Rated 5 out of 5 by Quality of care The services were carried out entirely with personalized service. August 25, 2014
Rated 5 out of 5 by Perfect getaway Our stay here was amazing, from the comfortable, spacious room, lovely property, gorgeous beach, and attentive, friendly staff. We'd go back to the Westin Grand Cayman in a heartbeat. Thanks for a beautiful week!! August 24, 2014
Rated 3 out of 5 by Great beach hotel but with caveats (lots!). Right off the bat, we were annoyed with the Westin. We pulled up in our taxi from the airport after traveling for 12 hours and a bellman/valet watched me as I unloaded all of our luggage by myself while my husband paid the driver. Got no help at all. He held the door me for me as I dragged our luggage in. Beach is wonderful. White, sugary sand and clear blue warm water. We didn't have a problem getting beach chairs/umbrellas even though the beach is always fairly full. If you can find him, there is a man who will help set up additional umbrellas and chairs when all are taken. He's hard to find. Beach service is a great touch…again, when you can find a waitress. There needs to be twice the number of waitresses on the beach in order to have superior service. I had to chase and flag them down most of the time. The concierge(s) were great for making dinner reservations. It would be helpful if the concierge provided "walking maps" to show hotel guests where all the restaurants are that are in walking distance. Additionally, a listing of when courtesy shuttles leave for Georgetown, Turtle Farm, etc…would be helpful. We were never even told that there was a courtesy shuttle! Red Sail Sports seems to have an exclusive partnership with Westin. Don't count on the concierge to tell you that you can go to Sting Ray City for half the cost using other charters. Additionally, Red Sail Sports on the beach will charge you a $15/day rental for a mask and snorkel set. They don't tell you that the Red Sail Sports gift shop in the Westin sells brand new mask and snorkel sets for around $30. Housekeeping was sub par at best. There was a clump of hair (not ours) behind the door in the bathroom. It stayed there all week even though housekeeping came in daily. Additionally, we had a very strong porta potty smell coming from the toilet. After investigation, we found a soiled undergarment (not ours) in the tank of the toilet. There were clumps of dust adhered to the wall texture and the ceiling fan didn't work. Bed was extremely comfortable. If you are a light sleeper, request an island view room. Music is played from 8am to well into the night each and every night by the pool view/ocean view rooms. We were woken up and went to sleep listening to the dull thump thump thump of bass….. We were very glad we stayed on points and we weren't paying for a room. Again, great beach, great water….but nothing is superior at this Westin unfortunately. August 24, 2014
Rated 5 out of 5 by This hotel is at great location and has a real relaxing atmosphere Great location and a really resort feel to the hotel. Beach is the best I've seen. Staff are good but could be more engaging especially the guys in the beach towel area. The servers at Tortuga are awesome. All in all this hotel is great and we loved each day of our 6 days stay at the property. We will come back if we get the chance. August 21, 2014
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