Rated 4 out of 5 by oztraveller berlin central
pool was closed for renovation which was disappointing. rooms and bathrooms need better lighting.? just higher wattage bulbs would be enough.
January 12, 2013
Rated 4 out of 5 by Aviz0 This is a classy hotel
The hotel met almost all of my expectations. It has classy, nice and clean facilities. The only downside is the lack of an Executive Lounge
December 4, 2012
Rated 5 out of 5 by Mary01 Wonderful hotel with great location
The hotel is excellent with exceptional staff -nothing is to much trouble. The hotel's location is perfect for slightseeing and shopping.
April 8, 2013
Rated 4 out of 5 by jackums69 Good location
Good location with big swanky lobby entrance. Rooms small with large atrium that might not suit everyone without a head for hights
September 5, 2013
Rated 5 out of 5 by Jeff925 Great amenities
The room, the staff, the amenities, and the location make this a great hotel. The design of this hotel is also an added feature.
August 14, 2013
Rated 5 out of 5 by hsommerk 6 days in Westin Grand
Despite street labor outside quiet. Magnificent breakfast, charming personal. Only flop: internet acces via Wlan too expensive
July 30, 2013
Rated 5 out of 5 by rorstarr nice hotel, good location, great breakfast
Hotel had everything i needed. the bar could have been open later but thats just a small thing. there is no gift/sundry shop.
August 8, 2013
Rated 4 out of 5 by Serenissima Very well located
We enjoyed the hotel because it was so conveniently located for our needs and it offered all the features we enjoy in a hotel.
August 28, 2012
Rated 4 out of 5 by Javier Great location
Location can't be beaten. The overall design of the hotel is attractive. It's a good hotel for business or to know Berlin.
August 31, 2013
Rated 5 out of 5 by munya location
location allowed us to walk to most of the highlights in Berlin that we wanted to see.
also many great restaurants in area
June 15, 2013
Rated 4 out of 5 by Gregroeg Great location
The hotel is perfectly located on Friedrichstrasse near Brandenburg and Alexander Platz. Great for a tourism weekend
August 27, 2013
Rated 4 out of 5 by Ashley1 Hotel's location is great
Hotel does not provide tea and coffee making facilities, Only 1 bottle of water is provided. No toothbrush provided.
December 25, 2012
Rated 4 out of 5 by FMbs Wundebar! Barring some caveats
Wonderful place and experiences but for
1. No sheets, just the cover to the duvee.
2. No free coffee in the room
May 11, 2013
Rated 3 out of 5 by oubay1 Nice location.
The Hotel has no lounge, no free breakfast, slow internet, and no upgrade, other than that the location is good.
July 2, 2012
Rated 4 out of 5 by Moumoute16 Enjoyable hotel
Hotel is ideally located in the center. Amenities are average but the staff is very professional and attentive.
November 21, 2012
Rated 2 out of 5 by Clark2144 A Sheraton in a Building Site - not impressive
We went to this hotel as a two-night treat in the middle of a hectic European vacation - big mistake. Numerous little things added up to a very poor experience:
- the hotel is in the middle of building site and you will have a compulsory 7.30 am wake-up from the pneumatic drills outside, whether you wanted it or not;
- there are no coffee makers in the room meaning you have to pay for morning coffee (after the above wake-up call);
- after a swim in the hotel pool at 9 pm there was no soap, shampoo or conditioner in the showers and the staff offered no help when asked for more;
- there is no ice bucket in the room meaning that you have to pay for room service to bring you ice;
- the room keys failed three times and the last repair took over fifteen minutes after we had been out for a morning run, during which time we were asked more than once if we were sure the key did not work!;
- the hotel advertises the RunWESTIN service but the concierge had never heard of it. In addition, the map we were given was not pocket-sized and the distance was not 8 km (it was nearer 6 km).
Overall, I want a refund of the 20,000 SPG points I paid - it was a complete rip-off by Westin standards.
October 24, 2012
Rated 5 out of 5 by Brandon This hotel has great features
Excellent location, courteous and efficient service and excellent food contributed to an enjoyable stay.
May 27, 2013
Rated 4 out of 5 by sami198 Old times never cames back
Unfourtunalelly I have a very discordant position to this hotel, about over 25 stays here since 2001.
There was a big recunstruction at 2007: the large restaurant has gone away with his fantastic price/quality relation f.ex.the great wine list has gone away to Leipzig Westin, so the waiter me told later.
You can"t imagine, that there were today a lot of other kind buisness affair romes .But this was a evantually economic desions, bad for our costumers.
The space where
the atriumis today, was much larger,n all was todally great, now there is nothing for a reclamation, but I remember the good old times...
The breakfeast I have enjoyed over all restaurants in the starwood groups is the best even in this days, but the price has terriibly rised over the hill !
The old stuff, who nows me,is the reason,I will come back, is fantasic !!!!
One good point is in the idoor-pool,who is a separat sauna for woman and men, what is normal in finland but not in germany.
The security can been better, like in other hotels of this group: today it has been a MUST to go with the lift only with yours hotel card
The blog will appear, so I hope, not like the review,i write about the Sheraton Offenbach this october,where was amoung of critisme.
December 6, 2013
Rated 5 out of 5 by Rlars Perfect
Staff and facilities were great. Not only was the free breakfast unbelievable, the staff was 5 star.
October 27, 2012
Rated 3 out of 5 by AllanMuff English and Service needs improvement
No SPG Recognition at all.
Staffs English skills are poor.
Service at Breakfast was unsatisfactory.
October 4, 2012
Rated 5 out of 5 by avie mr.
The massage was poor, in cramped spaces..the men's and women's locker rooms were small and crowded.
October 16, 2012
Rated 5 out of 5 by megger78 Great stay in the middle of Berlin
was there for 1 night - WOW- great place with fantastic service, great location and the place ...
March 15, 2013
Rated 4 out of 5 by GShosh eleagnt and calssy way to enjoy Berkin
Excellent location with high level facilities makes you stay in Berlin at high class
October 14, 2013
Rated 5 out of 5 by Hamada54 great hospitality
For the last 10 years every time I am visiting Berlin this hotel does meet my expectations .
February 13, 2013
Rated 4 out of 5 by Jayasri This hotel is at an excellent location
A great location for visiting Berlin. Very convenient for touring around. Room was large.
August 30, 2012
Rated 5 out of 5 by Ling01 Comfortable Oasis in Beautiful Berlin
Warm and friendly staff, knowledgeable concierge service, comfortable and relaxing room.
July 13, 2012
Rated 4 out of 5 by mim50 Really enjoy staying here when in Berlin
Relaxed feeling and great rooms with smart design reflecting the Berlin trendy spirit.
December 4, 2012
Rated 5 out of 5 by pgk1253 positive stay
very positive stay
all service people are well trained and very customer conscious
January 9, 2013
Rated 5 out of 5 by Cram Poor fitness center
Overcrowded fitness at peak hours (8am) with 2 out of 3 bycicles out of service...
August 18, 2012
Rated 3 out of 5 by regg87 Mixed feelings about this hotel
I often stay in this hotel, but now he is not in good shape because of the huge construction passing close by. It's surrounded on both sides of the construction site and the hotel is located right in the heart of this construction, you know, how much inconvenience it delivers.
The hotel is great, he's always very calm, because of the level of prices, mostly hotel guests are elderly people.
But most worryingly for us at this stay, it's a single beds in our room. The bed is so small, that my friend fell from bed, turning over in his sleep. This can be dangerous, especially if you are an elderly person and are not used to sleeping in a bed less than a meter wide! Be careful and keep in mind this fact!
I'm hoped, that the hotel managment will pay attention to this problem, with this level of prices, you can change these very narrow and flawed single beds for queen sized bed, as in all others Westin hotels!
Otherwise, the hotel met all the Westin standards (the room has everything you need, including a coffee maker). For 5 euro you can rent a "New Balance" sportswear (including sneakers) for a
Very nice pool at the spa center.
One of the best breakfasts in town, but very expensive, 32 euro.
April 2, 2013