The Westin Grand, Berlin

  • Friedrichstraße 158-164
  • Berlin,
  • 10117
  • Deutschland
  • Karte

Zimmer & Preise

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  • Falls der Aufenthalt mehr als 90 Tage umfasst, rufen Sie bitte unter +(1) 866 539 3446 an.
  • Sie können nur 550 Tage im Voraus buchen.
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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.2 out of 5 by 433 reviewers.
Rated 5 out of 5 by Excellent service in excellent location and features Staff high professional, make you feel warmy welcome, features are excellent, in excellent location...what I can say everything was perfect July 7, 2015
Rated 2 out of 5 by Rudest Hotel Employees are rude. Need sensitivity training. One employee grabbed a ticket and ripped it out of my hand. No eye contact or politeness. Terse, rushed and terrible late service. Concierge are very unhelpful. The worst hotel, employees especially front desk act treated me with much disrespect. Terrible experience June 29, 2015
Rated 3 out of 5 by Great staff - tired hotel feel. The staff, especially concierge, were simply great - attentive and very helpful. My very nice room overlooking the metro construction of Under den Linden (actually fascinating) was a bit of an adventure to get to, However, the main hotel, including lobby and second floors seemed too dark and tired for being a Westin Grand in Berlin -- this was not a space I wanted to spend my time in. June 28, 2015
Rated 5 out of 5 by Perfectly good hotel in heart of Berlin Stayed here during the Christmas season. Quick and professional check-in who notified us that due to hallway work we had to take the elevator one floor above and take the stairs down. Minor inconvenience but it was fixed in a day or so. Centrally located next to many attractions and public transportation. Great views of the city. Overall a good stay and experience June 14, 2015
Rated 3 out of 5 by Mediocre- Nothing really outstanding I thought about leaving the spg-program. No free wifi-access in a luxury hotel is defenetly outdated. In all other Starwood hotels I' ve been, I got free wifi. I have spent 10 nights during the last 12 month in Starwood hotels, and the front desk staff told me, that is not enough to get any benefits! As a gha-member i earned the platinum level after ten nights- that makes the difference! May 31, 2015
Rated 5 out of 5 by A fantastic stay in Berlin This is my new favourite 'Westin' property. From check in to check out, i could not fault this hotel. Despite arriving late at night, bags swiftly taken from the car, ushered to check in, my Gold SPG membership was acknowledged, my welcome gift offered and room upgrade presented. I was asked how my trip to Berlin was and provided a complete overview of the property as this was my first stay. Room was beautiful overlooking the garden. Room clean and complete with everything you need, an amazing nights rest as always, breakfast selection was wonderful and staff were very attentive, no request was declined. Check out was simple and asked how my stay was (which is rare for staff in any hotel chain these days) and offered transport to the airport and welcomed back to Berlin. I can not fault this hotel and look forward to sharing my experience with family and friends. The Westin Berlin is my only choice when visiting again. Thanks to the whole team who provided me with a wonderful stay! March 28, 2015
Rated 5 out of 5 by Very elegant hotel I am a platinum member with SPG. It was a very busy week end in Berlin, the hotel was very busy. A few days before my arrival, i was pleasantly surprised to see that i had been upgraded to a junior suite. One of the SPG platinum benefits. I was really excited and, luckily took a screen shoot of my upgrade. When i checked in, i showed my platinum spg card. I was told i had a normal room , not a suite, and that i would not get breakfast as i booked through a third party. Both of the issues were resolved after i showed my reservation , which was booked through Starwood directly. So i did get a Junior suite and my Breakfast vouchers but it was annoying to have to beg for it especially with the amount of travel i do every year. My Suite was very nice 369, but the aircon did not work and there was no window in the bedroom. The hotel is quite stunning, the staff are really professional and well trained. The breakfast on saturday and sunday: It was like being on a cruise ship, there were hundreds of people. Despite this, the staff were attentive and served you with your requests, so i was pleased. Usually i get a Platinum welcome gift in the room, but this time there was no welcome gift. The quality of sleep was good, the hotel and room smelled nice and i would highly recommend this hotel The spa is out of this world and complimentary for SPG gold and platinum members, otherwise it is 8 euros. This is a very chic, elegant palace, and i enjoyed my stay. March 16, 2015
Rated 5 out of 5 by Good experince in The Westin Grand Berlin! The Westin Grand Berlin is located at the centre of the Berlin city, surrounded with a lot of shops, restaurants and also train stations. It is very convenient for whenever we need to go out. We could go shopping, have some food and go sightseeing around the city really easily. We stayed there for 2 nights 3 days, our room was quite good, actually not super big but it is big enough for 2 persons, even it is a little bit old but it's still acceptable. We have been to a few Hotels around Germany, we know how was it like so the room here is better than other hotel in Germany. The staff are really nice, they would love to help us if we need any assistance. I would say concierge team they are very professional and helpful, they suggested us to go to where we can find the good restaurant and sightseeing in Berlin, we checked it out and the restaurant was really good like they said. Another impression from the concierge which is when my girlfriend was really sick in that time and they told us where is the really good doctor in town and also made the appointment for us. The next day she felt so much better. The breakfast is good, it was quite busy both 2 days but it does not have anything affected us at all because they have so many choices of the breakfast. Bar is also good too, they have indoor and outdoor which is sometimes you can sit outside have some fresh air or you could sit inside listen some cool music. I would say The Westin Grand Berlin is really good hotel from Starwood in the Berlin city. You do not need to worries about anything because you are in the right place already. When we have a chance to go back to Berlin, we are sure that we will stay in this hotel again. February 19, 2015
  • 2015-07-29T16:11:08.615-05:00
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