The Westin Grand, Berlin

  • Friedrichstrasse 158-164
  • Berlin,
  • 10117
  • Allemagne
  • Carte

Chambres et tarifs

  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 4.2 out of 5 by 449 reviewers.
Rated 5 out of 5 by Wonderful hotel with great location The hotel is excellent with exceptional staff -nothing is to much trouble. The hotel's location is perfect for slightseeing and shopping. April 8, 2013
Rated 3 out of 5 by Mixed feelings about this hotel I often stay in this hotel, but now he is not in good shape because of the huge construction passing close by. It's surrounded on both sides of the construction site and the hotel is located right in the heart of this construction, you know, how much inconvenience it delivers. The hotel is great, he's always very calm, because of the level of prices, mostly hotel guests are elderly people. But most worryingly for us at this stay, it's a single beds in our room. The bed is so small, that my friend fell from bed, turning over in his sleep. This can be dangerous, especially if you are an elderly person and are not used to sleeping in a bed less than a meter wide! Be careful and keep in mind this fact! I'm hoped, that the hotel managment will pay attention to this problem, with this level of prices, you can change these very narrow and flawed single beds for queen sized bed, as in all others Westin hotels! Otherwise, the hotel met all the Westin standards (the room has everything you need, including a coffee maker). For 5 euro you can rent a "New Balance" sportswear (including sneakers) for a fitness center. Very nice pool at the spa center. One of the best breakfasts in town, but very expensive, 32 euro. April 2, 2013
Rated 4 out of 5 by Good hotel Very clean room with what would have been nice views if it wasn't for the construction. Good but small gym. OK bar. Great staff who brought ice to the room, went to shut down a party next door that didn't stop despite of me going to the door. Very helpful concierge. Only con I can think of we're the beds: too soft and caused back pain. Great location. April 1, 2013
Rated 1 out of 5 by Worst SPG experience ever! They gave me a room with 2 single size beds (twin in the U.S) and I was with my wife and my 7-year-old boy. When I requested them to place a portable bed for my son, they wanted to charge me 60,00 Euros for the night. Instead of giving me another room with at least a king bed, the staff suggested me to move the twin size beds together. Thank you SPG for the worst night experience ever. March 31, 2013
Rated 5 out of 5 by great value for this hotel in Berlin I highly recommend this hotel. The location is superb just in the center of everything that attracts the the tourist's attention. Great breakfast with healthy products. The Lobby is beautiful. March 31, 2013
Rated 5 out of 5 by Wonderful beds, a restful sleep After a long plane ride to Berlin, what a treat to climb into the Westin's cozy, comfortable, bed . I slept through the night, without tossing and turning. Thanks! March 28, 2013
Rated 4 out of 5 by Restaurant Missing While the breakfast was excellent, there was only very limited options available for dinner in the evening. There are some nice restaurants in close proximity to the hotel, but only bar snacks in the hotel itself which was surprising. March 26, 2013
Rated 3 out of 5 by Westin Berlin un-memorable experience The room I was given at the Westin Berlin was the worse I ever had at a Starwoods property. It was for sure a former communist dormitory in which the bed was replaced with the typical heavenly bed. Every other piece of furniture was horrible. The hallway was horrible as well, reminding me more of Bourne Supremacy than of a luxury property. The staff, especially in the bar/restaurant was rude and always absent. I had to go twice at the reception to ask them to call them. March 20, 2013
Rated 5 out of 5 by Great stay in the middle of Berlin was there for 1 night - WOW- great place with fantastic service, great location and the place ... March 15, 2013
Rated 3 out of 5 by Room doesn't reflect Westin Brand The hotels has great location. Swimming pool was amazing. However, room didn't reflect westin brand at all. Carpet was dull; furniture was old; room was overall gloomy. March 10, 2013
Rated 4 out of 5 by A Berlin beauty My first time in Berlin - a business trip - and staying at the Westin Grand added to my enjoyment of the city. My check-in was prompt and enjoyable. Even though I arrived a few hours before the "official" check-in time of 3 PM, the front desk associate found an available room. It overlooked the courtyard garden, which provided extra quiet since there is a lot of construction taking place on the streets surrounding the hotel. The bed was extremely comfortable and the shower worked well. Housekeeping, though, was inconsistent. On some days, not all bath linens used (hand towels, wash cloths) were replaced. There was no turn-down service or refreshing of used towels in the evening, The in-room Wi-Fi worked flawlessly. As an SPG Gold, free Internet helped me save 19 Euros/day - significant since I was at the hotel for five nights. The Concierge desk is staffed by very helpful professionals. At least one member of the Concierge team is a member of Les Clefs d'Or, the association of professional hotel Concierges. The Westin Grand's location is convenient to major public transport, including both underground and above-ground "subways." Taxis are plentiful; getting a taxi at 5 AM to go to the airport was easy. I would certainly consider staying at this hotel again when next visiting Berlin. March 9, 2013
Rated 3 out of 5 by Renovation, Noisy, Uninteresting Arrived late on a very busy night, no upgrade, smallest westin room i have ever been in with a view of a construction site, no assistance to the room with three bags, interest did not work, network was too busy because the hotel was full, you dont plan for the hotel to be full? no toothbrush in the room, no shaver, no mouth wash, i stay in 3 star hotels with these amenities...... boring ..... unimpressive, especially when i paid ober 400 euros a night, very boring.... March 8, 2013
Rated 4 out of 5 by central location the only point to make is about room 211 I occupied. A deluxe city view had been reserved. unfortunately, I faced a wall with no view whatsoever. In addition the room is located right above the goods receiving area and I was woken up every morning by the noise even though you have doubleglazing. the bar, breakfast and room service were all OK. March 7, 2013
Rated 5 out of 5 by Excellent hotel When booking an hotel in a city you have never visited before, if like me you worry about 1. Is the hotel location safe and not rough? 2. Is the hotel quiet and a true reflection of it's website? Believe me this hotel gives a big tick to 1 and 2. Although becareful of one or two fancy worded statement within you room. 1st one being, the cleverly place bottle of water. This isn't free, read carefully, cost 6 euro. The 2nd is the bathe robe and slippers. DO NOT OPEN OR USE these aren't free to use and will properly cost you big bucks. March 1, 2013
Rated 5 out of 5 by Excellent It was a wonderful hotel, in a great location and the concierge was invaluable and so patient. There is quite a bit of construction surrounding the area; however, I never heard it and it's easy to get around it. No worries. Great hotel choice. February 23, 2013
Rated 5 out of 5 by excellent service greeted with excellent service and warm welcome. February 21, 2013
Rated 4 out of 5 by (Mostly) Comfortable stay The only negative I can mention is that I felt that the bed was extremely uncomfortable.....and the mattress was definitely not the type used in most Westin hotels in the US. It was springy on the sides, and a bit firm on the center. The bedding was Heavenly quality though. The hotel website doesn't mention anywhere about the major subway subway construction that is going on 24/7 on streets on two sides of the hotel. Fortunately, I was assignment a courtyard view, facing the interior, so my room was very quiet. February 19, 2013
Rated 5 out of 5 by This hotel has great concierge yet limited english TV channels I am pleasantly suprised by my stay at Westin Grand Berlin. Despite the surrounding construction, its locaiton is impeccable - very easy to access everywhere on foot or by public transportation. What impressed me most is Andre at concierge. He is truly instrumental to my great experience - very resourceful and patient to answer my questions on literally everything (I stopped by twice a day, 5 questions each :)). In addition, the hotel recognized my gold status and hence provided me a quieter room and late check out. What could be better is hte selection of TV channels. There are only news channels for English and I would expect at least a HBO or Fox movie channel. February 18, 2013
Rated 5 out of 5 by Very competent staff Very good location. Very competent and friendly Staff. The rooms are comfortable and very clean. The hotel restaurants are excellent! We are looking forward to our next stay at the Westin Grand Berlin! February 15, 2013
Rated 5 out of 5 by great hospitality For the last 10 years every time I am visiting Berlin this hotel does meet my expectations . February 13, 2013
Rated 5 out of 5 by Great hotel in perfect location We stayed here for a weekend in blistering cold February. The location and hotel was great. I would recommend this hotel if you are going to Berlin. February 4, 2013
Rated 4 out of 5 by Generally great but no air humidifier I like the hotel and I also think the employees are friendly, responsive and attentive. The only issue I have is that air in the rooms is too dry. Skin and hair suffer from it and either you make sure that enough air humidifier are available (which was not the case last week) or you need to adjust the air condition in general. January 25, 2013
Rated 3 out of 5 by Typical comfortable business hotel Very comfortable business hotel, which is what I was looking for. The room was quite nice and comfortable. The desk and dining staff were pleasant. I found the conceierge staff unaccommodating, if not downright rude --certainly as compared to other Westins I have stayed out. January 22, 2013
Rated 3 out of 5 by This hotel has very bad internet anddoorman service. Internet connection is at speeds of 10 years ago like dial up. As a business traveller fast internet connectivity is a basic nessesity. Also doormen staff not present at front doors to assist with taxi and luggage assistance upon departure, on departure 2 doormen sat inside while a business coleague and I waited for taxi outside for 15 minutes. January 20, 2013
Rated 3 out of 5 by Disappointed Very poor Internet connection speed - even wired was very slow. Forget about FaceTime. When I left at 7:30 am there were no taxis and no doorman to help. The two concierges actually hid from view from the many angry guests who were trying to get taxis (quite comical actually...) it took 20 minutes to get a cab. Had a drink in the lounge..service was very slow and unfriendly....I'm a big Westin fan but I can't recommend the Westin Grand in Berlin.. January 19, 2013
Rated 4 out of 5 by Superior location in Berlin City Center Located at Unter den Linden and Friedrichstraße. Easy walk to most locations of interest incl govt, excellent access to Berlin's great public transportation system. Traditional German but modern style. Ongoing underground construction not a problem except normal daytime working hours. Not a good experience with bathroom servicing this time, We'll be back in a week. January 17, 2013
Rated 4 out of 5 by berlin central pool was closed for renovation which was disappointing. rooms and bathrooms need better lighting.? just higher wattage bulbs would be enough. January 12, 2013
Rated 5 out of 5 by Among the better world hotels I've been a travel-writer for a couple of decades. The Sheraton Grand is right up there with the better world hotels - and I'm talking about the famous ones in Paris, New York and the like. Herr Concierge is amazing, the Sans Souci Suite is over the top, and the staff couldn't have been more accommodating. On top of it all, the location is enjoy! January 11, 2013
Rated 5 out of 5 by positive stay very positive stay all service people are well trained and very customer conscious January 9, 2013
Rated 5 out of 5 by Berlin all aspects of the hotel we're near perfect, with 1 exception and that is th woman who checked me into my room at at 5am in the morning was not exactly rude but very uninterested in the process. after telling me the entire hotel was empty she took me into a room that overlooks a massive construction site. which resulted in me having to go down back to the front desk and check into a new room. it was apparent that she found this very annoying. January 7, 2013
  • 2015-11-25 T07:14:31.328-06:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-8, bvpage2n
  • co_hasreviews, tv_449, tr_449
  • loc_en_US, sid_1105, prod, sort_default
<<prev 6 7 8 9 10 ... 16 next>>