Rated 5 out of 5 by Strike Huge compliment
This is the best hotel I've visited on a regular basis. The hotel itself is beautiful, with attractive rooms overlooking the Elbe, it is great value for money and as a Platinum member I additionally receive nice upgrades. The staff are extremely attentive and after so many visits they not only know me by name but I know most of them by name as well!
-- A special mention for the reception desk, especially Ms.Hengmith and Ms. Koster, also Ms. Werner in the breakfast room.
February 2, 2014
Rated 4 out of 5 by wetravel Near the Elbe river
It is only a leisurely 7-10 minutes walk to reach the Semper-oper and many other famous Landmarks. Breakfast selection and quality is high. It can be busy at times. Great tea selection. Restaurants are a little on the expensive sites but less expensive places can be found nearby. Hotel has no lounge so I suggest to waive the high parking charges for Platinum members to give loyal guest another benefit.
February 3, 2014
Rated 4 out of 5 by LiamD From good to okay
From check in to breakfast was great like always. When I was checking out there was only a desk clerk with a couple checking in. It took more than 15 mins until they were done and not even an apology from the staff. But luckily I was a bit early enough because after me there were a huge group tourist coming in, otherwise I would have waited more than that. Nevertheless it was an another pleasant stay.
January 11, 2014
Rated 5 out of 5 by CapeMayTraveller Fantastic Hotel!
We have stayed in many hotels around the world, and this Westin rates in the top 10. Fantastic view from our room, perfectly clean and modern, HUGE room by European standards, excellent service and a friendly welcoming staff. There can't be a better hotel in Dresden!
September 15, 2012
Rated 3 out of 5 by Bayer123 Needs Refurbishment
Some of the rooms' furniture looks like from the early 80s. It needs refurbishment. Also the mattress in my room needs to be exchanged (already informed the hotel).
No recognition of SPG Gold Status, even after asking twice.
Breakfast is great, however.
October 19, 2012
Rated 5 out of 5 by GreenBezel Great hotel
Stayed here as part of a Eastern European trip and was very impressed with the overall hotel, including room, service and one of the best breakfasts in recent memory. The staff was also very professional and courteous, helping with any request.
September 21, 2012
Rated 3 out of 5 by Cram Grand de luxe / quiet room
Despite gold status, was allocated 2 rooms in front of the office's maids and close to elevators, making it extremely noisy !
March 31, 2013
Rated 4 out of 5 by Brooxh Very nice hotel close to historic Dresden
This hotel was very good and eager to please. I did not get an automatic suite upgrade, got I did get a comfortable room with a view of the Elbe river.
The front desk staff was nice and very helpful. They remembered our name the morning after we checked in the prior day. A full breakfast was included with the room in addition to the 500 points. . . and it was a very good breakfast.
Internet service in the room had a weak signal and there was no wired Internet option. Bathroom was a bit small, but certainly adequate.
I would recommend this property without reservation, but if you need good wifi, make sure to ask for a room with good coverage.
June 3, 2013