Rated 3 out of 5 by Tito357 Good stay, but lost items not yet returned.
Had a one night stay for a wedding. The stay was nice, but I left behind a bag of a couple clothing items by mistake. I called a couple hours later to alert the Front Desk. Surely, housekeeping would have recovered the items as soon as they cleaned the room after my checkout, but I have yet to hear anything regarding the whereabouts of my belongings, which I described in detail, and the Front Desk continues to just tell me they will call me back if found. I'm a little perplexed as to how to handle the situation.
June 27, 2016
Rated 3 out of 5 by John111122223333 Does not meet Westin standards
Rooms need an upgrade - bathrooms too small. Should have showers. Carpets very worn. Staff not very friendly or helpful. Room Mimi bar does not really cool. Restaurant menu not very good. Would not stay here again. NOT A WESTIN !!!
June 20, 2016
Rated 3 out of 5 by Morris16 Weston Governor Morris
The rooms in this hotel while clean & spacious are terribly uncomfortable. The sliding doors to the bathrooms hardly move back & forth. There is no shelf space for your toiletries. There is barely room to put your belongings in the drawers. Forget it if you came with your spouse &/or family. Otherwise a nice hotel.
April 17, 2016
Rated 4 out of 5 by Absolute Beautiful Old Hotel, Rooms Reflect It
I arrived at the hotel early in the morning from a red-eye flight, and immediately saw the historic nature of it. From it’s size and the number of vehicles in the large parking lot, it’s a very popular location for weddings and conferences. I saw both of those going on during my stay, as well as “welcome bags” for the wedding behind the reception desk, which struck me as a nice touch.
I was quickly welcomed and given a room, although not told how to get to it. The elevators seem to be a little hidden, and I wandered for a few minutes to locate one - which ended up being at the opposite end of the hotel from my room.
The room was a little small, but again what I would expect from a historic hotel. However, in spite of the size the room was modern and looked like it had only been a year or two since it’s last renovation.
As a morning arrival, I quickly called down for breakfast in room service. For some reason the buttons on my phone didn’t seem to work properly, and I was also hung up on once. Despite that, my order very quickly arrived and the staff were very friendly.
I didn’t have a chance to check out the other amenities, but the hotel is beautiful and comfortable.
December 17, 2015
Rated 3 out of 5 by GMAN06 The hotel was fine but.....
the hotel charged me for a $40 breakfast after telling me it was complimentary
December 2, 2015
Rated 4 out of 5 by raf3838 Robert
Great hotel. Rooms are nice. Staff very helpful
November 29, 2015
Rated 5 out of 5 by mrrc01 Hotel beds are fantastic
The staff was warm and friendly!
The rooms were clean and the beds very comfortable.
Ordered room service and in 15 mins had my meal.
Enjoyed my stay and I am definitely coming back!
November 11, 2015
Rated 5 out of 5 by Dorleese123 A beautiful hotel!!
We thoroughly enjoyed our stay and looking forward to our return visit. The room was great and the restaurant, Blue Morel, was comfortable and food delicious. Highly Recommend!!
November 8, 2015