Rated 5 out of 5 by Elaine09 Wonderful Staff
Your reception agent named "Y" must be commended for her helpfulness in assisting us with directions to the hotel. She stayed on the phone with me guiding me to the hotel when our GPS was not working properly due to road closures due to a terrible accident on I 78. She even arranged for the shuttle bus to take us into Morristown to a concert at MPAC. We would have missed that if it weren't for "Y" and the driver of the Shuttle. The bar staff were very friendly too. The rooms were spotless and the beds heavenly, We will return.
December 8, 2014
Rated 2 out of 5 by binghsui37 They're the only game in town, and they know it
Pros: Hotel restaurant is one of the best I've been in, and they're flexible about checkout time.
Cons: It's super old, the WiFi is ATROCIOUSLY slow, it takes 10 minutes to get down the elevator in the morning, they frequently don't upgrade you (even as platinum with >150 nights per year), and they never provide a personalized touch or welcome gift.
The hotel abuses the fact that they're the only Starwood close to Verizon, Bayer, etc. except for the Sheraton Parsippany (which is even worse, somehow) to provide a seriously sub-par Westin experience. I will keep staying here because I don't have any other choice.
October 10, 2014
Rated 4 out of 5 by Llama65 Room ok, bathroom too small
Bathroom too small, cannot put more than a few things on the counter. Bathroom pocket door too heavy. Shower very nice.
December 1, 2014
Rated 5 out of 5 by NPS5 Wonderful hotel!
We've been coming back to the Westin Governor Morris for 5 years and each and every time we've had excellent service! Love this hotel!
November 30, 2014
Rated 5 out of 5 by rpeyster Wonderful Staff
We want to particularly thank the management for upgrading our room. The room was lovely and the wine was enjoyed! We also want to take note of the check-in desk staff for being particularly attentitive and pleasant. He truly made us feel welcome. We will definitely be back and will post a positive comment on Trip Advisor.
November 28, 2014
Rated 1 out of 5 by Me11 NOISE
The hotel had a party on the second floor with LOUD noise and a DJ until 12:30am. I was in a 3rd floor room and it was like I was at the party. It was ridiculous. After complaining, they comped my room but that didnt make up for the lack of sleep and pounding headache. It is ridiculous for the hotel staff to not inform guests of such and to place guest in rooms directly above the party. It is clear from reading other reviews that this is common at this hotel and the management has taken no steps to address the problem which shows a complete lack of respect for the guests. I warn travelers to NOT stay at this hotel.
December 14, 2011
Rated 4 out of 5 by RockandRoll Medical Meeting Site
Excellent staff. Very good food. Nice meeting facility.
Bedroom facility is dated. Carpet needs replacing. View is dreadful.
Corridor traffic is noisy.
November 16, 2014
Rated 5 out of 5 by retiredmrsa Lovely Hotel in the Heart of Colonial Morristown
When we arrived, we were greeted by the Doorman - John. He made sure all our needs were met, and escorted us to the front desk and to our rooms, Once in our lovely room, we noticed the heat was too high, and John immediately took care of it and had us in a new room within 10 minutes. We felt very safe and comfortable knowing he was there. He really went above and beyond to make sure our stay was perfect. The room was lovely with the Heavenly furnishings- perfect! The food at the Blue Morel was outstanding! John was our Bartender and Server and he went above and beyond to please our palettes. We will stay here again and again. Morristown is a fabulous town.
November 28, 2011