Rated 5 out of 5 by Ceddy Still a good choice
I stayed 4-5 times at this hotel a few years back and always had great experiences. I was a little worried that the hotel would be a little run down this time around but thats not the case. You can get a separate living room with kitchenette at very decent rates. Great location as well. This is my go to hotel in Vancouver. Staff was very helpful when I shortened my stay by a few nights (7 to 5).
January 5, 2015
Rated 5 out of 5 by supatight80 Feels like "home"
I have stayed in this property many times and I prefer this one compared to other Starwood choices in Vancouver because their front desk staffs are so welcoming and personable.
They are surely not 'robotic' in nature and you can talk about anything and everything under the sun (as long as they are not busy with other guests)
The corner deluxe suite upgrades are great too. Too bad there is no club lounge however.
August 18, 2012
Rated 5 out of 5 by enjz54 Fabulous hotel in Vancouver BC
Stayed here for our wedding anniversary. The receptionist instantly upgraded us to their corner suite with amazing view of downtown Vancouver. Great location, with numerous stores and restaurants around.
January 2, 2015
Rated 5 out of 5 by enjz54 Relaxing getaway
Wonderful room, views, and attentive service made our 2 year wedding anniversary memorable.
December 30, 2014
Rated 5 out of 5 by Jayhow1971 Great Location; Great Service
This was the first time that we stayed at the Westin Grand and the location and service were impeccable. The rooms are all suite style, with small kitchenettes and are well-appointed. We were here to complete our Christmas shopping and the staff made us feel at home. The location is second to none, right near the beautiful Vancouver Library, as well as great shopping on Robson Street, both BC Place and Rogers Arena are right around the corner and historic Yaletown is right there. We would definitely stay here again.
December 23, 2014
Rated 5 out of 5 by cd2012 Westin Grand, Vancouver - Superb Services
The Staff at the Westin Grand in Vancouver continuously provide superb services. The professionalism, courteousness, thoroughness, and customer-oriented services provide by the employees are greatly appreciated. It is extremely noticeable when you receive genuine hospitality while you stay at the Westin Grand in Vancouver Canada. Each employee that I come in contact at the Westin Grand has become my friend. The extra miles that the employees go to make my stay pleasurable is amazing. One example is for 2012 Christmas, I received in the mail at my home address a signed Christmas card by each employee I have regular contact with.
January 14, 2013
Rated 1 out of 5 by Ches44 Anything but Grand
Big disappointment. Old hotel, apparently its a converted apartment building. Rooms and hallways feel like a cramped European hotel. Very slow elevator service - only two to servie all the guest floors?!? I had to wait avg 5 minutes for a lift each time. My room stunk like chlorine when I arrived and musty when I woke up in the morning. Internet did not work and they could not resolve (spoke to some outsourced guy who was not even on property).
September 28, 2012
Rated 4 out of 5 by Patrick99 Wonderful hotel
This was a very quick trip to Vancouver for a business meeting. Upon checking into the hotel I was upgraded to a great suite with an amazing view of the city. The bathroom was huge. My only issue was that it was difficult to plug in my computer and mobile phone. There were not any convenient outlets, and I had to unplug lights. My wakeup call never came, but I have had that happen often in Westin's so always set my own alarms.
December 18, 2012