Rated 5 out of 5 by MarcoooooooooS Simply Perfect
Regardless of where you want to go, Westin Grand is extremely convenient. There are a lot of restaurants and shops surrounding the hotel. You absolutely cannot go wrong by choosing this hotel. The whole repertoir of staff are extremely friendly and helpful, keep up the good job!!
August 16, 2014
Rated 4 out of 5 by Bugeye01 Terry
The attraction for me was the steam room. The workout facility is nice.
The main lobby restaurant closes too early at 11:00, most people come back from supper later. I was guided to go to another place out side of hotel for snacks. Good location downtown
August 16, 2014
Rated 5 out of 5 by sljo888 Absolutely TOP NOTCH. Superb service, location and facilities
We had a brilliant start to our second honeymoon here. Service, facilities, room, view, location, extra care: ALL second to none.
Started superbly, after 18 hours of flying, with Priya on the check-in telling us everything we needed to know, and nothing we didn't.
The room, a high corner suite has great views (the weather helped I guess), and the little extras recognising my platinum level membership were much appreciated. Good food available all around the location - hence why a small bar/restaurant only in the hotel itself I guess. Breakfast in here was VERY good, catering to all tastes and appetites.
Easy walk / bus / train to all points of interest. Easy to get taxis when required.
Totally helpful staff in the restaurant, concierge and manning the front desk, ALL day, EVERY day.
Thoroughly enjoyed our stay there and we'll be back in Sep for our friends' wedding.
August 10, 2014
Rated 5 out of 5 by minskl Great
It was really clean and comfortable bed in the room. People are really nice. I like here.
August 11, 2014
Rated 5 out of 5 by Diane514 Great pied-a -terre
This hotel is a great pied-a-terre from which to tour, visit sights, shop and dine. Not over-bearing. Children are well-received.
Staff friendly and efficient. Rooms comfortable and well-appointed. Lovely pool area and well-equipped gym. Great breakfast buffet.
Would recommend it without reservation.
August 9, 2014
Rated 4 out of 5 by Tommo27 Fantastic Beds
I received an upgrade which was great, the downside was the staff banging on in the amenities room next door 26flr, the phone didn't work, and there were no powerpoints available so I requested an extension board and got it. Didn't get the green option to save water on towels etc. Clean comfortable and great beds, internet worked very well. No iron in the room but got one. Gym was good one bike, free weights and weight machine, pool was small but can do laps spa was great on 3rd floor outside.
August 4, 2014
Rated 3 out of 5 by Grahamranjit This Hotel is well situated
We stayed 2 nights however our room was not done after the first night. We had meetings all day and got back to hotel at 4:40. Housekeeping knocked at the door around 5:00 and I was too tired to let them in to do the room. Very disappointed.
August 5, 2014
Rated 2 out of 5 by janetw52 disappointing stay
we have stayed at this property several times and found it great location,pool and rooms. Not this time however... a/c did not work properly, pool closed for a private very loud !!! function so could not be in the room. ; We booked this hotel to be able to use the outdoor pool. We should of been notified and we would of booked somewhere else.
August 4, 2014