Rated 5 out of 5 by Sandybeach2 Ms Sandybeach
Great service, great room, great sleeps, right downtown and walking distrance from skytrain. Close to shopping and food. Nice to have the heated floor in the bathroom!
December 10, 2014
Rated 5 out of 5 by santri1969 Great downtowm Westin
Good access, great SPG recognition, good staff - highly recommended.
November 17, 2014
Rated 5 out of 5 by supatight80 Feels like "home"
I have stayed in this property many times and I prefer this one compared to other Starwood choices in Vancouver because their front desk staffs are so welcoming and personable.
They are surely not 'robotic' in nature and you can talk about anything and everything under the sun (as long as they are not busy with other guests)
The corner deluxe suite upgrades are great too. Too bad there is no club lounge however.
August 18, 2012
Rated 5 out of 5 by cd2012 Westin Grand, Vancouver - Superb Services
The Staff at the Westin Grand in Vancouver continuously provide superb services. The professionalism, courteousness, thoroughness, and customer-oriented services provide by the employees are greatly appreciated. It is extremely noticeable when you receive genuine hospitality while you stay at the Westin Grand in Vancouver Canada. Each employee that I come in contact at the Westin Grand has become my friend. The extra miles that the employees go to make my stay pleasurable is amazing. One example is for 2012 Christmas, I received in the mail at my home address a signed Christmas card by each employee I have regular contact with.
January 14, 2013
Rated 1 out of 5 by Ches44 Anything but Grand
Big disappointment. Old hotel, apparently its a converted apartment building. Rooms and hallways feel like a cramped European hotel. Very slow elevator service - only two to servie all the guest floors?!? I had to wait avg 5 minutes for a lift each time. My room stunk like chlorine when I arrived and musty when I woke up in the morning. Internet did not work and they could not resolve (spoke to some outsourced guy who was not even on property).
September 28, 2012
Rated 5 out of 5 by madgame7 Amazing location with great Status Recognition
I stayed in this hotel for 9 nights over 3 weeks and loved it here. The location is second to none, the rooms are large and clean (with mini kitchen -type area) and chances are good to be upgraded (unless you check-in sunday/monday night). The gym is average, lobby area can be cramped, but can't beat walking out into the middle of downtown Vancouver!
Was upgraded to my first suite here, the week after I hit Platinum, so perhaps Im a little biased!
November 11, 2014
Rated 4 out of 5 by Patrick99 Wonderful hotel
This was a very quick trip to Vancouver for a business meeting. Upon checking into the hotel I was upgraded to a great suite with an amazing view of the city. The bathroom was huge. My only issue was that it was difficult to plug in my computer and mobile phone. There were not any convenient outlets, and I had to unplug lights. My wakeup call never came, but I have had that happen often in Westin's so always set my own alarms.
December 18, 2012
Rated 4 out of 5 by SPGA excellent location
I have stayed at this Vancouver hotel a number of times. Each room I had a balcony, was very clean and comfortable. The staff are accomodating and friendly.
Check in and out was quick.
The hotel's location is great, close to Yaletown restaurants as well as Lions and Canuck homes. We dropped into "Jimmy's" bar, housed at the entrance to the hotel and found great prices, good atmosphere and fabulous food. We will be back.
February 4, 2013