Rated 5 out of 5 by Kafca Memorable stay
I stayed at the hotel just one night but it was just memorable. Service was great! Staff very welcoming! Room very clean, view was excellent. I would definitely recommend it for Texans looking for a weekend getaway.
April 6, 2014
Rated 4 out of 5 by hke33 great location
Although we were surprised to see stains on the floor coverings with this upgraded room, overall we were very pleased with our stay
April 20, 2014
Rated 5 out of 5 by PhilipCE73 Great location, relaxing and comfortable. Fantastic lobby area, bar and restaurant.
The hotel provided 2 rooms, one for my wife and I, and one for daughter/son-in-law. We received an early check-in for one of the rooms, a tremendous help. A personal card of welcome from Danita was particularly pleasant. Our short family reunion could not have been better thanks in large part to this hotel.
April 17, 2014
Rated 4 out of 5 by JnC94 Clean
We have stayed here several times and always enjoy our stay. The room felt really clean - except the ice bucket did not have a plastic liner. Neither of us liked the rainshower - it's not practical for actually taking a shower. We had a step-out balcony (6th floor) overlooking the Riverwalk. Not sure it's worth the extra $$. There were larger balconies on the 4th floor that had small patio tables/chairs. Would have preferred that so we could enjoy our balcony.
April 3, 2014
Rated 2 out of 5 by mrl2014 Not the greatest
My biggest issue with this hotel was at checkout. My employer paid for several of us on one check. We are tax exempt, and had done our homework on state/city taxes. After paying what the hotel quoted us, at checkout, the required another $20 because they had miscalculated. When we asked for an itemized receipt, we saw an $8 credit, and asked what that was. Apparently at checkin, our coworkers, who delivered the check, were told there was ANOTHER miscalculation. They just paid it so we wouldn't have to deal with it. (Here I quote the front desk worker.) Two miscalculations? After twenty minutes, we just paid and left. Have no idea if we'll get reimbursed, since the printout made no sense.
Also, the shower was clogged. I had to shower standing in my roommates dirty shower water. Disgusting. They charge for wi-fi, too.
April 14, 2014
Rated 5 out of 5 by Yo1990 Several times staying & still pleased
Simply love this hotel & was so pleased especially this last time I was there. I took my son to visit San Anton for his first time and he loved it. The convenience of the hotel to everything was great and I can't say enough about the excellence of all the staff - a top notch crew. Thank you for making our stay memorable!
April 14, 2014
Rated 5 out of 5 by justjanet Hotel & staff are wonderful
The hotel was absolutely beautiful. Our room was spotless. The staff was very professional and kind. Especially Jezi our waitress and Swerino Gonzalez our room service waiter. I watched Jezi wait on multiple tables one with small children and she coulldn't have been kinder. Great job to both of you.
April 1, 2014
Rated 4 out of 5 by Holland12 Nice ambiance and good dining
Although the ambiance and restaurant was quite good, breakfast buffet was very moderate.
Room' s mini-bar was closed and for a key you had to call room service which was new to me and not pleasant to experience. All together a good stay though
April 14, 2014