The Westin Riverwalk, San Antonio

  • 420 W Market Street
  • San Antonio,
  • Texas
  • 78205
  • United States
  • Map

Rooms & Rates

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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.2 out of 5 by 330 reviewers.
Rated 4 out of 5 by Excellent hotel We always like staying at the Westin Riverwalk, but one small improvement I would make. The downstairs lobby is in desperate need of tasteful, well placed trash receptacles. Walking all over the lobby there's no place to get ride of trash. It would make a big difference. February 18, 2014
Rated 4 out of 5 by The hotel makes you feel that your on vacation The Westin Riverwalk is in a great location and is in close proximity to all the sites to see in downtown San Antonio. The rooms provide ample space and comfort, and the staff is very pleasant. July 3, 2014
Rated 4 out of 5 by Wonderful place to stay on the Riverwalk! My husband and I stayed at the hotel this past Saturday and really enjoyed our stay. Oscar the valet attendant was especially gracious and helpful, he went out of his way to help us with directions and provide us with a map of the city. We look forward to our next visit. October 28, 2013
Rated 4 out of 5 by Great Hotel.... Great Hotel with the exception of the pool area. It was quit small and the buildings casted a shade over the entire pool. Aside from that, it was wonderful. July 14, 2014
Rated 5 out of 5 by What great customer service this hotel has Very impressive hotel, from the decor to the food service, to the great customer service! Excellent hotel and very clean as well. July 21, 2014
Rated 5 out of 5 by Very nice hotel It was a great stay and the staffs were great! August 5, 2014
Rated 4 out of 5 by Check in Slow and Understaffed We have stayed at the Westin before and surprised to find an understaffed check in. It tooks us much longer than normal to check in. We were the only other couple to check in. Our clerk Jackie did her best but was clearly over loaded. Not a good first experience. December 26, 2013
Rated 1 out of 5 by Service awful From checking me in to a room where someone else was already in the room drinking wine at a party to losing a colleagues package, and it taking 5 staffers, and me waiting behind for 90 minutes before joining the colleague with clients, the service was awful March 18, 2014
Rated 5 out of 5 by This is an exceptional hotel Frome the moment I walked through the door, I felt like I was their only guest. Outstanding service, rooms were very clean and comfortable. I would definitely stay here again and would absolutely refer this hotel to friends and family travelling to San Antonio! January 17, 2014
Rated 5 out of 5 by Great stay for the short time we were there. Other than a small change in our room reservation our stay was wonderful. The staff was awesome and helpful in finding a place to go and eat. We have stayed in San Antonio a few times and this is the nicest hotel we have stayed at. We will definitely be back. January 27, 2014
Rated 5 out of 5 by Great Stay Rooms were very comfortable and the food and beverage service was very nice. i highly recommend this facility. July 24, 2014
Rated 4 out of 5 by Great Stay at Westin Riverwalk Hotel is in a wonderful downtown location on the river and is comfortable with great conference facilities. July 24, 2014
Rated 5 out of 5 by Great location within Riverwalk Loved the location within Riverwalk. Parking was pricy ($35 by valet or $15 in garage when available). July 24, 2014
Rated 4 out of 5 by Nice ambiance and good dining Although the ambiance and restaurant was quite good, breakfast buffet was very moderate. Room' s mini-bar was closed and for a key you had to call room service which was new to me and not pleasant to experience. All together a good stay though April 14, 2014
Rated 5 out of 5 by Amazing hotel k have no more additional commnets August 4, 2014
Rated 5 out of 5 by Memorable Stay - Oustanding Staff! My wife and I stayed here last week for two nights. We were celebrating our 24th wedding anniversary. We found the hotel both elegant and beautiful. The location along with Riverwalk was outstanding. The highlight of our stay turned out to be how hotel staff turned a negative issue into a positive expereince. We dined at the Zocca restaurant on site. It turned out that my noodles were undercooked so I sent the dish back and just helped my wife eat her meal. I really didn't see it as a big deal but the Chef himself (Wesley Virassamy) came out to our table to see how he could make it right for us. He knew that this meal was a celebration of our anniversary. He was very friendly and sincere. Naren Naidoo, the restaurant manager, was also very attentive and courteous. They provided my wife and I with a complimentary and elegantly appointed dessert. We were very surprised and appreciated the gesture. However, the Chief and Manager blew me away when they also arranged for a bottle of champagne and additional desserts to be delivered later that night to our hotel room. My wife and I couldn't have been more appreciative of this "above and beyond" level of service on honor of our anniversary celebration. Clearly they wanted to ensure that our evening ended on a positive note. I also found all other hotel staff to be very friendly and responsive. Employees worth mentioning were Andy (IRD), and front desk staff Elmo, Grace, and Ashleigh. August 19, 2014
Rated 4 out of 5 by Great Location Hotel is right on the Riverwalk, easy access to all the local attractions. Room was large and balcony was very nice. Checkin could have been easier if Gold/Platinum line was enforced by the staff instead of just having every one form one line. February 18, 2014
Rated 4 out of 5 by Very nice. Great location The Westin Riverwalk is a very attractive spot that is directly connected to The San Antonio Riverwalk. Our room was large and comfortable and the lobby was spacious and inviting. The staff was extremely friendly. May 26, 2014
Rated 4 out of 5 by Gym and other ammenities The gym doesn´t have all the machines and it's small. All other ammenities and hotel accomodations were good. I will preffer to have a complete Starbucks shop for breakfast. June 24, 2014
Rated 5 out of 5 by long delayed visit It has been over 40 year since I lived in San Antonio. Staying at the Westin River Walk was a great experience and made me wonder why I hadn't been back sooner. June 29, 2014
Rated 4 out of 5 by meeting eveything was great except you need doors that close less loudly. July 25, 2014
Rated 3 out of 5 by Disappointed Four of six night stay, housekeeping did not replace items such as soap, shampoo, coffee,etc. Room did not appear to have been vacuumed on several nights. Several days shower was only luke warm. Lobby area and meeting area very cold. February 13, 2014
Rated 5 out of 5 by Great Stay The beds were phenomenal and the hotel is extremely beautiful. Conveniently located near the riverwalk and most tourist attractions downtown. Would recommend it and would stay here again. June 9, 2014
Rated 5 out of 5 by R White Construction Maintenance Administrator-I Room was clean upon arrival, very pleased with staff willing to go the extra mile to help you get settled in. Conference rooms were comfortable. I would reccomend the stay. June 19, 2014
Rated 5 out of 5 by Quiet, comfortable rooms We really enjoyed our stay in this hotel as well as wonderful staff, like George, Mayra & Raphael Hanson. Everyone was helpful & courteous. This is our first time at the Westin & we hope to be back. Our kids say the same. Thank you! February 3, 2014
Rated 5 out of 5 by Hotel has a great location Great to get out onto the River walk July 28, 2014
Rated 5 out of 5 by Exceptional Staff! Thanks to Megan, Sarah, and Andy (pool bar) for the exceptional "star" treatment. My wife and I celebrated our 15th wedding anniversary at the Westin Riverwalk. The staff went above and beyond to make sure we had an enjoyable stay! August 19, 2013
Rated 4 out of 5 by San Antonio conference Arrival date was the same day the San Antonio Spurs won championship. First night was relavtively sleepless night. However, the remaining nights were fine. June 23, 2014
Rated 5 out of 5 by Great time Wonderful two weekends in a row at the San Antonio Westin Riverwalk, for a wedding the first weekend and a conference the second one. June 30, 2014
Rated 4 out of 5 by Great location Excellent hotel in great location July 25, 2014
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